This important work interprets--from the controller's perspective--mistakes pilots frequently make when operating in controlled airspace. Drawing on 20 years experience in aviation as a pilot, instructor, air traffic controller, and FAA supervisor, John Stewart cites examples of situations frequently encountered by controllers that disclose these problem areas: lack of education; little to no preflight preparation; need for better communications; regulations; and TCAs and ARSAs. Stewart also explains in detail the equipment that controllers use now, and will use in the future, plus, he reviews several 'by-pilot-request-only' ATC procedures that can save you time and money.