The Client

The Client
Author: John Grisham
Publisher: Vintage
Total Pages: 498
Release: 2005-04-26
Genre: Fiction
ISBN: 0385339089

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#1 NEW YORK TIMES BEST SELLER • In a weedy lot on the outskirts of Memphis, two boys watch a shiny Lincoln pull up to the curb.... Eleven-year-old Mark Sway and his younger brother were sharing a forbidden cigarette when a chance encounter with a suicidal lawyer left Mark knowing a bloody and explosive secret: the whereabouts of the most sought-after dead body in America. Now Mark is caught between a legal system gone mad and a mob killer desperate to cover up his crime. And his only ally is a woman named Reggie Love, who has been a lawyer for all of four years. Prosecutors are willing to break all the rules to make Mark talk. The mob will stop at nothing to keep him quiet. And Reggie will do anything to protect her client—even take a last, desperate gamble that could win Mark his freedom... or cost them both their lives. Don’t miss John Grisham’s new book, THE EXCHANGE: AFTER THE FIRM!

The Art of Client Service

The Art of Client Service
Author: Robert Solomon
Publisher: John Wiley & Sons
Total Pages: 260
Release: 2016-03-17
Genre: Business & Economics
ISBN: 111922828X

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

The Client-Centered Law Firm

The Client-Centered Law Firm
Author: Jack Newton
Publisher: Blue Check Publishing
Total Pages: 314
Release: 2020-01-28
ISBN: 9781989603321

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The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

The Client

The Client
Author: John Grisham
Publisher: Random House
Total Pages: 642
Release: 2010
Genre: Fiction
ISBN: 0099537087

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"A US State Senator is dead. Only Mark Sway knows where the body is hidden. And he's eleven years old. The FBI want him to tell them where it is, regardless of the risk to the boy and his family. The killer wants to silence him permanently. Reggie Love has only been practising law for five years, but she agrees to represent Mark pro bono, knowing she's his best hope for survival. Against the twin threats of the cold-hearted American state and the schemes of a cold-blooded killer, Reggie must fight the case of her life. Or it might be the last case of her life."--Publisher.

The Client Who Changed Me

The Client Who Changed Me
Author: Jeffrey A. Kottler, Ph. D.
Publisher: Routledge
Total Pages: 217
Release: 2007-12-11
Genre: Psychology
ISBN: 1135425795

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Although the impact that clients can have on therapists is well-known, most work on the subject consists of dire warnings: mental health professionals are taught early on to be on their guard for burnout, compassion fatigue, and countertransference. However, while these professional hazards are very real, the scholarly focus on the negative potential of the client-counselor relationship often implies that no good can come of allowing oneself to get too close to a client's issues. This sentiment obscures what every therapist knows to be true: that the client-counselor relationship can also effect powerful positive transformations in a therapist's own life. The Client Who Changed Me is Jeffrey Kottler and Jon Carlson's testimony to the significant and often life-changing ways in which therapists have been changed by their patients. Kottler and Carlson draw not only upon their own extensive experience - between them, they have more than fifty years in the field - but also upon lengthy interviews with dozens of the country's foremost therapists and theorists. This novel work presents readers with a truly unique perspective on the business of therapy: not merely how it appears externally, but how practitioners experience it internally. Although these stories paint a complex and multi-layered portrait of the client-counselor relationship, they all demonstrate the profound and unexpected rewards that the profession has to offer.

Never Bullshit the Client

Never Bullshit the Client
Author: Richard M. Ennis
Publisher: Carom Press
Total Pages: 212
Release: 2019-09-17
Genre: Biography & Autobiography
ISBN: 9781733207201

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Never Bullshit the Client is three stories: Richard Ennis' career as a pioneer investment consultant, award-winning author, editor, innovator and founder of a premier firm. Second, the evolution of the field known as "institutional investment consulting." The third, the history of EnnisKnupp until it was acquired by Aon.

Connecting with Clients

Connecting with Clients
Author: Paul Cowan
Publisher: Harriman House Limited
Total Pages: 201
Release: 2021-03-30
Genre: Business & Economics
ISBN: 0857198602

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CLIENT RELATIONSHIPS Finding some clients difficult to understand? Confused when they say one thing but mean another? Need better, more useful feedback? Sometimes feel on the back-foot? Have trouble managing client expectations? Wonder why they seem impossible to please? Concerned about being blind-sided by unexpected client loss? THIS BOOK IS YOUR LIFELINE Connecting with Clients contains new ideas derived from the world’s leading relationship experts Insights from over 500,000 pieces of client feedback worldwide With tips and guidance from an adman, organisational change agent, couples’ counsellor and co-founder of The Client Relationship Consultancy Dip into short chapters and discover a valuable insight on every page REJUVENATE YOUR CLIENT RELATIONSHIPS With the help of this book, you will be able to: Evaluate your client relationships and diagnose issues Recognise your part in a problem Obtain useful and clear feedback Understand, relate to and communicate with your clients Manage yourself and your team members Get the best from your clients so that they get the best from you CONNECTING WITH CLIENTS WILL SAVE YOU TIME, EFFORT AND MONEY AND MAKE LIFE MORE ENJOYABLE.

Through the Client's Eyes

Through the Client's Eyes
Author: Henry W. Ewalt
Publisher: American Bar Association
Total Pages: 396
Release: 2008
Genre: Law
ISBN: 9781604420272

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This book will help lawyers build better, stronger, and smarter relationships with their clients. From educating the client about the law to eliciting quantifiable feedback by using surveys, this updated edition covers legal marketing in an easy-to-read, well-organized and practical manner.

The Client's Conundrum

The Client's Conundrum
Author: Cate Lawley
Publisher: Cate Lawley
Total Pages: 207
Release: 2016-10-27
Genre: Fiction

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Hungry vamps make the best sleuths! Or do they? Mallory is about to find out, because she's got a client relying on her to solve an inconvenient murder--and her stomach won't stop grumbling. Thankfully, she's got a team of both magical and human friends to help her solve the murder...and slip her snacks to stave off a never ending hunger. Click to discover if Mallory helps her first-ever client keep her head!