Up Close and Personal?

Up Close and Personal?
Author: Paul Gamble
Publisher: Kogan Page Publishers
Total Pages: 441
Release: 2006-05-03
Genre: Business & Economics
ISBN: 0749448741

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CRM remains the biggest revolution yet in marketing, the power of new technology having swept it to the forefront of management thinking. Although based on apparently simple ideas, involving keeping in touch and responding to customer contacts, many companies still shy away from the daunting task of building a relationship with thousands or even millions of people. Up Close & Personal? provides practical new insights into effective customer relationship marketing. The book explores in depth a variety of issues including *strategies, policies and plans; *measuring the impact; *segmentation; *the implementation programme; *customer loyalty and continuity; *transparent marketing, customer value and process management; *customer knowledge management; *technical systems and data management; *managing good and bad customers; and *establishing ROI and satisfying the board. Based on worldwide research into CRM supported by IBM, Up Close & Personal? brings together the work of four leading experts in the field: Gamble, Stone, Woodcock and Foss.

Up Close and Personal

Up Close and Personal
Author: Maureen Child
Publisher: Harlequin
Total Pages: 192
Release: 2012-09-04
Genre: Fiction
ISBN: 0373731922

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When brash billionaire Ronan Connolly meets Laura Page, the connection is electric. He's danger. She's safety. And their passion burns--too hot and too fast. So Ronan ends the affair. But he can't stay away. Six weeks later he's back, wanting to pick up where they left off. But Laura's having none of it.

Up Close and Personal?

Up Close and Personal?
Author: Paul R. Gamble
Publisher: Kogan Page Publishers
Total Pages: 412
Release: 2003
Genre: Business & Economics
ISBN: 9780749438319

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This new edition, which includes a new free CD-ROM, features new and updated case studies and extra material on data management in the financial-services sector.

Serial Killers: Up Close and Personal

Serial Killers: Up Close and Personal
Author: Christopher Berry-Dee
Publisher: Ulysses Press
Total Pages: 458
Release: 2007-07-28
Genre: True Crime
ISBN: 1569756198

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Provides statements and quotes from a number of convicted serial killers in an effort to understand the homicidal mind.

Up Close And Personal

Up Close And Personal
Author: Jody Vitek
Publisher: Lulu.com
Total Pages: 292
Release: 2015-10-16
Genre: Fiction
ISBN: 1680461869

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She collides with her past; he lets go of his present...will it be enough for a future together? Four years after losing her husband, Elizabeth Farefield's mother-in-law still blames her for his death. Finding it difficult to move forward, she takes a Caribbean cruise to contemplate her future...bumping into the past. Divorced for five years, Robert Burnhamwood is happy with his playboy ways until on a cruise, a chance meeting has him longing for something he hasn't wanted since his first marriage...a monogamous relationship filled with love. But when Robert's youngest daughter retaliates against his new relationship, his oldest daughter takes up with a man against his wishes, and a rapist terrorizes her neighborhood putting his daughter at risk, a peaceful future with new found love may be beyond Elizabeth's grasp.

José Mourinho: Up Close and Personal

José Mourinho: Up Close and Personal
Author: Robert Beasley
Publisher: Michael O'Mara Books
Total Pages: 330
Release: 2017-07-06
Genre: Biography & Autobiography
ISBN: 1782438874

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Written by the ultimate insider with unparalleled access to and unrivalled experiences of Mourinho's life, both on and off the pitch, this is the fascinating story of Mourinho and life at some of the biggest football clubs.

Army Life: up Close and Personal

Army Life: up Close and Personal
Author: Renita Menyhert
Publisher: Xlibris Corporation
Total Pages: 162
Release: 2022-08-21
Genre: History
ISBN: 1669843769

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Army Life: Up Close and Personal As an active duty and reserve Soldier, as well as Army wife and mother, there were times when I felt like I was cramming six lifetimes into one. These commentaries are about those occasions that produced laughter, adventure, even heartbreak. Some helped me to understand the importance of successfully completing missions while others afforded me opportunities to grow as a person, family member, and friend. Some even led me to spectacular events in life I might never have known. For those that read this book and recognize themselves, it is my prayer they will enjoy reliving all the great times with me. As for the rest of you, whether or not associated with military life, I trust you can relate in some way to these unique Army moments. After all, it could have been you!

Up Close And Personal

Up Close And Personal
Author: David Lee
Publisher: Frontline Books
Total Pages: 270
Release: 2006-04-01
Genre: History
ISBN: 1853676683

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This gripping book is about what it was really like to fight at the sharp end in World War II. In 1947, US General S. L. A Marshall controversially wrote that out of every one hundred combat soldiers only fifteen to twenty-five actually fired their weapons at the enemy, because of the innate human reluctance to take another's life. Others maintained the opposite view that soldiers enjoyed killing. David Lee demonstrates that the situation was far more complex than either of these positions, arguing that the crucial factor for a unit s success in battle was the type of training it received. To illustrate this Lee covers actions from each theatre of the war, in depth and with comprehensive coverage of weapons and tactics. First there is the story of what happened when a battalion of British soldiers trained in the traditional manner came up against the Waffen SS, whose training was formidable and bore close resemblance to the Commandos . The success of No. 4 Commando at Dieppe is covered to show how this was put into effect. For the desert war there is a detailed look at how a rifle battalion held the snipe position against overwhelming odds, and how that same battalion was virtually wiped out when it later went to Italy. For the Far East, Lee explains how hatred of the Japanese Army gave impetus to British soldiers fighting at Kohima and American soldiers at Iwo Jima. And finally there is the story of one US infantry regiment on D-Day.

Up Close and Personal

Up Close and Personal
Author: Fern Michaels
Publisher: Kensington Books
Total Pages: 332
Release: 2007
Genre: Fiction
ISBN: 9780758212719

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On the anniversary of her daughter Emily's death, Sarabess, the matriarch of the Windsor family, enlists the help of lawyer Jake Forrest to find Trinity, the daughter she had given up for adoption, a desperate search that exposes dark secrets and has unexpected and lasting consequences. 150,000 first printing.