The Tribal Knowledge Paradox

The Tribal Knowledge Paradox
Author: Leonard Bertain Ph. D.
Publisher:
Total Pages: 264
Release: 2011-02
Genre: Business & Economics
ISBN: 9780974160108

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This book tells a story about an employee of a company that goes through Len Bertain's War on Waste. It describes the War on Waste and the role that all employees, not just the story hero, play in business success. But it adds another dimension with the inclusion of the role that knowledge, particularly Tribal Knowledge, plays in any corporation. But the real theme of this book is the discussion that of the "Tribal Knowledge Paradox." The owner of the business in the fictionalized story is the student of the book's illustrious consultant who leads him to an understanding of what it is. But why call it "The Tribal Knowledge Paradox?" What does Tribal Knowledge have to do with The War on Waste? It turns out that effective change requires an honest engagement of all people and a consequent understanding of the company Tribal Knowledge. But the real issue of the book is how companies deal with the Tribal Knowledge and the people who possess it. That is where the paradox arises. Tribal Knowledge is the collective wisdom of the organization. It is the sum of all the knowledge. It is the knowledge used to deliver, to support, or to develop value for customers. But it is also all the knowledge that is wrong, imprecise, and useless. It is knowledge of the informal power structure and process or how things really work and how they ought to. It is knowledge of who constrains the process and who facilitates it. It is the knowledge that is squirreled away by employees who feel a need to protect their jobs by not sharing the information needed to do a job. This is part of the totality of the Tribal Knowledge that is often abused by management. But a subtle issue has been discovered over the 25 years of delivering the War on Waste and that is the change of strategy that occurs from a War on Waste. How and why strategy changes is revealed. Enjoy the story.

The Power of Paradox

The Power of Paradox
Author: H. Evan Woodhead
Publisher: powerofparadox.com
Total Pages: 251
Release: 2006
Genre: Education
ISBN: 0973985836

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Tribal Knowledge Innovation: Encyclopedia of Terms, Phrases and Concepts: Encyclopedia of Terms, Phrases and Concepts

Tribal Knowledge Innovation: Encyclopedia of Terms, Phrases and Concepts: Encyclopedia of Terms, Phrases and Concepts
Author: Leonard F. Bertain Ph. D.
Publisher:
Total Pages: 182
Release: 2012-01-01
Genre: Business & Economics
ISBN: 9780974160122

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Over the last 25 years, I have been telling people about my work in delivering the War on Waste and the role of Tribal Knowledge in the program. Unfortunately, I use "terms, phrases and concepts" that are crystal clear to me but are not always been entirely obvious to my interested listeners. It turns out that we have evolved over a hundred terms, phrases and concepts that are unique to our view of business. And so I would like to explain as best I can what these terms all mean in our context of a business innovation system. Mind you, we didn't invent all of the terms, we just have put our own spin on them. And this spin has been able to help the CEOs that we work with to manage their companies with our philosophy of business. As a result of this work, many of our client companies have made dramatic improvements in their profits. We have also noticed that some of our clients (roughly 20%) have made dramatic improvements in their businesses. And we call these companies "Quantum Leap Companies." It is not sufficient to merely make this observation. We want to know "why" these Quantum Leaps occurred. We think we know why and so we are reporting our findings in this and a number of following books in this "Tribal Knowledge Book Series."

Tribal Knowledge

Tribal Knowledge
Author: W. Larkin
Publisher:
Total Pages: 117
Release: 2021-02-20
Genre:
ISBN:

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a compilation of vignettes inspired by the stories of people in my tribe to shed light on the shared experiences and collective wisdom of our community

The Tribal Knowledge Paradigm

The Tribal Knowledge Paradigm
Author: Leonard F. Bertain, Ph.d.
Publisher: Createspace Independent Pub
Total Pages: 126
Release: 2012-12-01
Genre: Business & Economics
ISBN: 9781481024327

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This book evolved from our 30 years of work as consultants. We learned a lot. We did field research about best business practices. We then used the insights from this research to create a “mash-up,” a hybrid of the best. We found out how you get everyone involved to change a culture. We also made some major discoveries that we will report in this book. And we found out something that surprised us. Quite frankly, it is obvious but we were not aware of how big it really was. It was this. All people love to help improve their work. They love it even more when they get good feedback for their successful actions. We found that people really like “earned respect.” This is the respect that you get from a leader and co-workers. The respect that we note here is a two way street. It comes from the leader down to the employee. And it goes up from the employee to the leader. It goes both ways. It is “earned respect.” This is best achieved from a successfully completed action that advances a shared sense of purpose. Publicly acknowledged, “earned respect” is by far the strongest motivator. It is the premium.The surprise here was how this came about. As you read this book, you will see that the basis of our work was the War on Waste. We will talk about that later in the book. Suffice it to say, it was an approach to change that puts people in teams. These were teams with a very strong purpose. They were charted to find problems and boy were they good at it.These teams made over 10,000 rock solid proposals to the CEOs and their executive teams. The result was we were able to observe major increases of profits in just about all of our 150 engagements. And we were able to see employees getting respect as they got involved in innovation. This was pretty exciting stuff. And we are describing a paradigm that will create the Innovation Culture that is the foundation of the success of any company in today's market.

The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business

The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business
Author: William F. Heitman
Publisher: McGraw Hill Professional
Total Pages: 288
Release: 2019-01-04
Genre: Business & Economics
ISBN: 1260122166

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Unlock your company’s true potential by eliminating knowledge work waste that’s hiding in plain sight. Back in 1987, Nobel laureate Robert Solow quipped, “You can see the computer age everywhere but in the productivity statistics.” This costly condition soon became known as the “productivity paradox.” Why does it persist today? Why do knowledge workers spend a third of their days on needless correction, avoidable work and overservice, despite existing office technology that could help, even automate, their actions? And why does nobody notice? The answers—and solutions—are in this book. The Knowledge Work Factory uncovers the well-intentioned waste that hides in plain sight within virtually every organization. It reveals the ingrained perceptual biases that trick our brains into accepting the status quo and missing breakthrough opportunities. It draws stunning parallels to industrial production, which cracked this very code over 100 years ago. Most importantly, it gives you an easy-to-follow, one-stop guide to boost efficiency, productivity, and morale among the very knowledge workers who struggle under the burden of the productivity paradox. Discover your organization’s true, untapped capacity. Maximize the productivity of every single knowledge worker. Uncover “better-than-best practices.” Reap benefits that drop straight to the bottom line. The power is in your hands—with The Knowledge Work Factory.

Edward P. Dozier

Edward P. Dozier
Author: Marilyn Norcini
Publisher: University of Arizona Press
Total Pages: 208
Release: 2022-05-03
Genre: Biography & Autobiography
ISBN: 0816548404

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Edward P. Dozier was the first American Indian to establish a career as an academic anthropologist. In doing so, he faced a double paradox—academic and cultural. The notion of objectivity that governed academic anthropology at the time dictated that researchers be impartial outsiders. Scientific knowledge was considered unbiased, impersonal, and public. In contrast, Dozier’s Pueblo Indian culture regarded knowledge as privileged, personal, and gendered. Ceremonial knowledge was protected by secrecy and was never intended to be made public, either within or outside of the community. As an indigenous ethnologist and linguist, Dozier negotiated a careful balance between the conflicting values of a social scientist and a Pueblo Indian. Based on archival research, ethnographic fieldwork at Santa Clara Pueblo, and extensive interviews, this intellectual biography traces Dozier’s education from a Bureau of Indian Affairs day school through the University of New Mexico on federal reimbursable loans and graduate school on the GI Bill. Dozier was the first graduate of the new post–World War II doctoral program in anthropology at the University of California at Los Angeles in 1952. Beginning with his multicultural and linguistic heritage, the book interprets pivotal moments in his career, including the impact of Pueblo kinship on his indigenous research at Tewa Village (Hano); his rising academic standing and Indian advocacy at Northwestern University; his achievement of full academic status after he conducted non-indigenous fieldwork with the Kalinga in the Philippines; and his leadership in establishing American Indian Studies at the University of Arizona. Norcini interprets Dozier’s career within the contexts of the history of American anthropology and Pueblo Indian culture. In the final analysis, Dozier is positioned as a transitional figure who helped transform the historical paradox of an American Indian anthropologist into the contemporary paradigm of indigenous scholarship in the academy.

The Dead and their Possessions

The Dead and their Possessions
Author: Cressida Fforde
Publisher: Routledge
Total Pages: 359
Release: 2003-08-27
Genre: Social Science
ISBN: 1134568371

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Inspired by a key session for the World Archaeological Congress in South Africa, The Dead and their Possessions is the first book to tackle the principle, policy and practice of repatriating museum artefacts, rather than cultural heritage in general. Increasingly, indigenous people world-wide are asserting their fundamental right to determine the future of the human remains of their ancestors, and are requesting their return, often for reburial, with varying degrees of success. This repatriation campaign has become hugely significant in universities and museums where human remains uncovered through archaeological excavation have been retained for the scientific study of past populations. This book will be invaluable to those involved in the collection and repatriation of remains and cultural objects to indigenous groups.

The Time of the Tribes

The Time of the Tribes
Author: Michel Maffesoli
Publisher: SAGE
Total Pages: 196
Release: 1996-02-27
Genre: Social Science
ISBN: 9780803984745

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In this exciting book Michel Maffesoli argues that the conventional approaches to understanding solidarity and society are deeply flawed. He contends that mass culture has disintegrated and that today social existence is conducted through fragmented tribal groupings, organized around the catchwords, brand-names and sound-bites of consumer culture. The book provides a rich backcloth against which to consider the rise of `identity politics' and the `proliferation of lifestyle cultures'.