The Objective Is Quality
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Author | : Michel Jaccard |
Publisher | : CRC Press |
Total Pages | : 450 |
Release | : 2013-04-23 |
Genre | : Business & Economics |
ISBN | : 1466573007 |
Download The Objective is Quality Book in PDF, Epub and Kindle
Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identify
Author | : Charles Mills Gayley |
Publisher | : |
Total Pages | : 1222 |
Release | : 1899 |
Genre | : Aesthetics |
ISBN | : |
Download An Introduction to the Methods and Materials of Literary Criticism Book in PDF, Epub and Kindle
Author | : John Herbert Van Deventer |
Publisher | : |
Total Pages | : 468 |
Release | : 1921 |
Genre | : Industrial efficiency |
ISBN | : |
Download More Work Per Man Book in PDF, Epub and Kindle
Author | : David Hutchins |
Publisher | : Pitman Publishing |
Total Pages | : 276 |
Release | : 1990-01-01 |
Genre | : Assurance qualité |
ISBN | : 9780273032311 |
Download In Pursuit of Quality Book in PDF, Epub and Kindle
This book is about quality. Its objective is to help the reader to discover the means by which any organization, large or small, manufacturing or service, can harness the creativity and resources of all of its people to work towards making that organization the best in its particular field.
Author | : |
Publisher | : |
Total Pages | : 540 |
Release | : 1920 |
Genre | : Engineering |
ISBN | : |
Download Industrial Management Book in PDF, Epub and Kindle
Author | : John Robertson Dunlap |
Publisher | : |
Total Pages | : 292 |
Release | : 1920 |
Genre | : Engineering |
ISBN | : |
Download Industrial Management Book in PDF, Epub and Kindle
Author | : |
Publisher | : |
Total Pages | : 534 |
Release | : 1920 |
Genre | : Engineering |
ISBN | : |
Download Factory and Industrial Management Book in PDF, Epub and Kindle
Author | : John Robertson Dunlap |
Publisher | : |
Total Pages | : 542 |
Release | : 1920 |
Genre | : Engineering |
ISBN | : |
Download Factory and Industrial Management Book in PDF, Epub and Kindle
Author | : Kenneth O. Stanley |
Publisher | : Springer |
Total Pages | : 144 |
Release | : 2015-05-05 |
Genre | : Computers |
ISBN | : 3319155245 |
Download Why Greatness Cannot Be Planned Book in PDF, Epub and Kindle
Why does modern life revolve around objectives? From how science is funded, to improving how children are educated -- and nearly everything in-between -- our society has become obsessed with a seductive illusion: that greatness results from doggedly measuring improvement in the relentless pursuit of an ambitious goal. In Why Greatness Cannot Be Planned, Stanley and Lehman begin with a surprising scientific discovery in artificial intelligence that leads ultimately to the conclusion that the objective obsession has gone too far. They make the case that great achievement can't be bottled up into mechanical metrics; that innovation is not driven by narrowly focused heroic effort; and that we would be wiser (and the outcomes better) if instead we whole-heartedly embraced serendipitous discovery and playful creativity. Controversial at its heart, yet refreshingly provocative, this book challenges readers to consider life without a destination and discovery without a compass.
Author | : Alka Jarvis |
Publisher | : Quality Press |
Total Pages | : 245 |
Release | : 2016-07-08 |
Genre | : Business & Economics |
ISBN | : 0873899350 |
Download Achieving Customer Experience Excellence through a Quality Management System Book in PDF, Epub and Kindle
We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.