The Language of Trust

The Language of Trust
Author: Michael Maslansky
Publisher: Penguin
Total Pages: 238
Release: 2010-05-04
Genre: Business & Economics
ISBN: 1101404558

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What to Say, How to Say It, Why It Matters If you're trying to sell something-whether it's a product, a service, or an idea-you are facing a new era of consumers who listen less and question more. The Language of Trust is for anyone who must sell ideas, products, services, or even themselves to a public that just doesn't want to hear it. Based on pioneering consumer research, The Language of Trust shows you how to regain the confidence of your clients and customers and communicate with them on their terms. You'll learn what words to use, what words to lose, and how to structure your message to overcome skepticism and build and keep the trust of your audience.

Digital Body Language

Digital Body Language
Author: Erica Dhawan
Publisher: St. Martin's Press
Total Pages: 180
Release: 2021-05-11
Genre: Business & Economics
ISBN: 1250246539

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An instant Wall Street Journal Bestseller The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

The Thin Book of Trust

The Thin Book of Trust
Author: Charles Feltman
Publisher:
Total Pages: 84
Release: 2021-07-15
Genre:
ISBN: 9780988953864

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Broken Trust

Broken Trust
Author: Samuel P. King
Publisher: University of Hawaii Press
Total Pages: 344
Release: 2006-01-01
Genre: History
ISBN: 9780824830144

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Princess Bernice Pauahi Bishop was the largest landowner and richest woman in the Hawaiian kingdom. Upon her death in 1884, she entrusted her property--"known as Bishop Estate--"to five trustees in order to create and maintain an institution that would benefit the children of Hawai'i: Kamehameha Schools. A century later, Bishop Estate controlled nearly one out of every nine acres in the state, a concentration of private land ownership rarely seen anywhere in the world. Then in August 1997 the unthinkable happened: Four revered kupuna (native Hawaiian elders) and a professor of trust-law publicly charged Bishop Estate trustees with gross incompetence and massive trust abuse. Entitled "Broken Trust," the statement provided devastating details of rigged appointments, violated trusts, cynical manipulation of the trust's beneficiaries, and the shameful involvement of many of Hawai'i's powerful. No one is better qualified to examine the events and personalities surrounding the scandal than two of the original "Broken Trust" authors.Their comprehensive account together with historical background, brings to light information that has never before been made public, including accounts of secret meetings and communications involving Supreme Court justices.

The Book of Trust

The Book of Trust
Author: Yoram Solomon
Publisher:
Total Pages: 336
Release: 2020-01-14
Genre:
ISBN: 9781701073197

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In The Book of Trust, 13-times author and founder of the Trust Building Institute Dr. Yoram Solomon shows you how to build the most important quality you can have: your trustworthiness. A trustworthy salesperson can sell the same product for 29.6% higher price. A trustworthy leader can increase productivity by 64%. Trustworthy CEOs generate 286% better shareholder returns. Yet, trust is deteriorating rapidly in our country. We have lost trust in the government, the media, major brands, our companies, and in each other. This book explains the seven laws of trust: Law #1: Trust is Continuous. Law #2: Trust is Contextual. Law #3: Trust is Personal. Law #4: Trust is Asymmetrical. Law #5: Trust is Transferable. Law #6: Trust is Reciprocal. Law #7: Trust is Two-sided. The model in this book demonstrates how to build your trustworthiness through six components: competence, shared values, fairness/symmetry, positivity, time, and intimacy. This model is based on more than a decade of research done by the author, decades of experience as an executive and board member of multiple organizations, from startups to multi-billion dollar entities, as an elected official, and as a member of the Israeli Defense Forces 35th Airborne Paratroopers brigade. This book is not theoretical. While based on research, it offers a strong action plan that helps you identify and build the habits that will make you trustworthy. It is accompanied by a series of mini-books that include specific, one-page habits that would address any trustworthiness issue you might have in any relationship, professional or personal.

Betrayal of Trust

Betrayal of Trust
Author: Laurie Garrett
Publisher: Hachette Books
Total Pages: 1294
Release: 2011-05-10
Genre: Medical
ISBN: 1401303862

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In this "meticulously researched" account (New York Times Book Review), a Pulitzer Prize-winning author examines the dangers of a failing public health system unequipped to handle large-scale global risks like a coronavirus pandemic. The New York Times bestselling author of The Coming Plague, Laurie Garrett takes on perhaps the most crucial global issue of our time in this eye-opening book. She asks: is our collective health in a state of decline? If so, how dire is this crisis and has the public health system itself contributed to it? Using riveting detail and finely-honed storytelling, exploring outbreaks around the world, Garrett exposes the underbelly of the world's globalization to find out if it can still be assumed that government can and will protect the people's health, or if that trust has been irrevocably broken. "A frightening vision of the future and a deeply unsettling one . . . a sober, scary book that not only limns the dangers posed by emerging diseases but also raises serious questions about two centuries' worth of Enlightenment beliefs in science and technology and progress." -- Michiko Kakutani, The New York Times

The 10 Laws of Trust

The 10 Laws of Trust
Author: Joel Peterson
Publisher: AMACOM
Total Pages: 146
Release: 2016-05-18
Genre: Business & Economics
ISBN: 081443746X

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Because of trust in leadership, in each other, and in the mission, a tiny company like John Deere grew into a worldwide leader. On the opposite spectrum, a lack of trust is what eventually sank the seemingly unsinkable corporation of Enron. A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls.In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Peterson has found that, when freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust, including:• Start with integrity• Invest in respect• Empower everyone• Require accountability• Keep everyone informed• And much more!As Peterson notes, “When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering.” With this indispensable resource for businesses large and small, you will learn how to plant the seeds of trust throughout your organization--and reap the rewards of reputation, profits, and success!

Trust

Trust
Author: Hernan Diaz
Publisher: Pan Macmillan
Total Pages: 369
Release: 2022-05-10
Genre: Fiction
ISBN: 152907455X

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THE SUNDAY TIMES BESTSELLER WINNER OF THE 2023 PULITZER PRIZE FOR FICTION LONGLISTED FOR THE BOOKER PRIZE 2022 ONE OF BARACK OBAMA'S FAVOURITE BOOKS OF 2022 Trust is a sweeping puzzle of a novel about power, greed, love and a search for the truth that begins in 1920s New York. Can one person change the course of history? A Wall Street tycoon takes a young woman as his wife. Together, they rise to the top in an age of excess and speculation. Now a novelist is threatening to reveal the secrets behind their marriage. Who will have the final word in their story of greed, love and betrayal? Composed of four competing versions of this deliciously deceptive tale, Trust by Hernan Diaz brings us on a quest for truth while confronting the lies that often live buried in the human heart. 'One of the great puzzle-box novels . . . a page-turner' – The Telegraph 'Genius' – The Observer 'Radiant, profound and moving' – Lauren Groff, author of Matrix 'Metafiction at its best, unpredictable, clever and massively enjoyable' – The Sunday Times 'Enthralling' – Daily Mail

The Language of Trust

The Language of Trust
Author: Michael Maslansky
Publisher:
Total Pages:
Release: 2014-05-10
Genre: Business communication
ISBN: 9781441645333

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This audio book gives you the tools to use language that builds, or rebuilds, trust, when the facts, actions, and record are on your side, but you just can't quite get over that last hurdle - acceptance.

The Speed of Trust

The Speed of Trust
Author: Stephen M. R. Covey
Publisher: Simon and Schuster
Total Pages: 499
Release: 2008-09-04
Genre: Business & Economics
ISBN: 1847396224

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From Stephen R. Covey's eldest son come a revolutionary book that will guide business leaders, public figures and their organizations towards unprecedented productivity and satisfaction. Trust, says Stephen M. R. Covey, is the very basis of the 21st century's global economy, but its power is generally overlooked and misunderstood. Covey shows you how to inspire immediate trust in everyone you encounter - colleagues, constituents, the marketplace - allowing you to forego the time-killing and energy-draining check and balance bureaucracies that are so often relied upon in lieu of actual trust.