The Hotel, Catering and Leisure Business Review 1991
Author | : Berkeley Scott Group |
Publisher | : |
Total Pages | : 115 |
Release | : 1991 |
Genre | : |
ISBN | : |
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Author | : Berkeley Scott Group |
Publisher | : |
Total Pages | : 115 |
Release | : 1991 |
Genre | : |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 436 |
Release | : 1993-07 |
Genre | : Caterers and catering |
ISBN | : |
Author | : M Thea Sinclair |
Publisher | : Routledge |
Total Pages | : 260 |
Release | : 2005-08-18 |
Genre | : Medical |
ISBN | : 1134837097 |
Gender, Work and Tourism examines the central role played by women in the tourism industry. It discusses the nature of their work and the ways in which tourism creates tensions between the attitude and conduct of tourists and the beliefs and behaviour of local women. Among the areas explored are: the segmentation of tourism work in Northern Cyprus; women's and men's work in Bali and the division of social and political power; gendered tourism work in Mexico and the Philippines; material and ideological changes in sex tourism in South-East Asia and the exploitation of South-East Asian women in Japan.
Author | : Joseph S. Chen |
Publisher | : Emerald Group Publishing |
Total Pages | : 280 |
Release | : 2008-05-26 |
Genre | : Business & Economics |
ISBN | : 1849505241 |
Delivers insights from scientific studies in the domains of hospitality, leisure, and tourism. This title provides a platform to galvanize thoughts on contemporary issues and trends essential to theory advancement, as well as professional practices from a global perspective. It transcends the methods of inquiry so as to inspire research topics.
Author | : Connie Mok |
Publisher | : Routledge |
Total Pages | : 360 |
Release | : 2013-01-11 |
Genre | : Business & Economics |
ISBN | : 1136386637 |
Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
Author | : Arthur James Wells |
Publisher | : |
Total Pages | : 1330 |
Release | : 1995 |
Genre | : Bibliography, National |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 796 |
Release | : 2006 |
Genre | : Catalogs, Union |
ISBN | : |
Author | : Conrad Lashley |
Publisher | : Routledge |
Total Pages | : 320 |
Release | : 2010-02-17 |
Genre | : Business & Economics |
ISBN | : 113639625X |
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic discipline. Harnessing this wide range of viewpoints, 'In Search of Hospitality' offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies and the general fields of business studies and behaviour sciences. It is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context.
Author | : Darren Lee-Ross |
Publisher | : Routledge |
Total Pages | : 275 |
Release | : 2012-06-14 |
Genre | : Business & Economics |
ISBN | : 1136375112 |
Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action. Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike. This book discusses and questions a number of key elements, including: The individual and the organization Groups in the organization Organizational structures and behaviour Management within the organization Commercial hospitality, leisure and tourism in a service context There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.
Author | : Roy C Wood |
Publisher | : SAGE |
Total Pages | : 577 |
Release | : 2008-06-05 |
Genre | : Business & Economics |
ISBN | : 1446206424 |
At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India