The Contract Scorecard

The Contract Scorecard
Author: Sara Cullen
Publisher: CRC Press
Total Pages: 262
Release: 2016-03-23
Genre: Business & Economics
ISBN: 1317037324

Download The Contract Scorecard Book in PDF, Epub and Kindle

Adoption and use of a contract scorecard demonstrates a maturing ability to manage commercial outsourcing arrangements. The process of designing the scorecard helps you nail down the key outcomes and avoid lack of focus, inconsistent objectives, hidden costs, indifferent service and deteriorating relationships with your contract partners. Sara Cullen's The Contract Scorecard will help you design and drive successful contracts. It offers a systematic guide based on practical advice and examples; one that explains the Contract Scorecard concept and demonstrates crucial implementation activities such as: ¢ The development of performance measures that work ¢ Sound Service Level Agreements that make obligations clear ¢ A Governance Charter that ensures both parties will adopt successful management techniques An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment.

Service Level Agreements

Service Level Agreements
Author: Sara Cullen
Publisher: outsourcingtoolset
Total Pages: 71
Release: 2006-07
Genre: Business & Economics
ISBN: 0975739484

Download Service Level Agreements Book in PDF, Epub and Kindle

The Outsourcing Enterprise

The Outsourcing Enterprise
Author: L. Willcocks
Publisher: Springer
Total Pages: 312
Release: 2016-05-31
Genre: Business & Economics
ISBN: 0230290574

Download The Outsourcing Enterprise Book in PDF, Epub and Kindle

Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities.

Using Metrics to Manage Contractor Performance

Using Metrics to Manage Contractor Performance
Author: R. Marshall Engelbeck
Publisher:
Total Pages: 36
Release: 2004
Genre:
ISBN:

Download Using Metrics to Manage Contractor Performance Book in PDF, Epub and Kindle

Acquisition transformation has brought numerous changes to the way the Department of Defense (DoD) purchases goods and services, as well as to the way it manages the contractor?s performance after contract award. One of the most significant changes has been the emphasis on the use of commercial goods and services coupled with the use of performance-based contracts to satisfy mission-critical needs. As the performance of contractors has become more critical to the mission, there has been a significant reduction in the number of acquisition personnel available to perform what traditionally has been referred to as contract administration tasks. In addition, with the increase in the amount of services contracts, there has been a change in the skills needed to manage contracts after award. Contract administration is currently undergoing a paradigm shift because of changes to what the DoD buys and to how purchases are being made. The move to minimize the importance of detailed specifications and to rely on commercial processes requires more management than administrative skills. The bottom line is that new methods and skills must be explored and developed to more effectively perform what traditionally has been referred to as?contract administration.? This study, which addresses contracts at the micro level, concludes the Government Performance and Results Act (GPRA) of 1993 represents a viable framework by which contracts should be structured, as well as managed. The Act requires managers in the Executive Branch to develop strategic plans and use performance indicators to measure output and to evaluate the outcome of the contract, as well as the contractor?s performance. The study also recommends Kaplan and Norton's Balanced Scorecard method of performance measurement, together with Contractor Performance Information (Past Performance Reporting) requirements, can be adapted to the management of contracts. Past Performance reporting and tracking requirements define?in general terms?the buyer?s perspective of what is expected from the contractor. The Balanced Scorecard methodology enables managers to then identify the critical success factors and critical measures for each expatiation. Both parties will benefit by jointly managing these indicators concurrently throughout the life of the contract, rather than reacting to after-the-fact reporting. The goal of such requirements is to add joint accountability for results to the buyer-seller relationship.

Psychological Contracts in Organizations

Psychological Contracts in Organizations
Author: Denise Rousseau
Publisher: SAGE
Total Pages: 264
Release: 1995-05-18
Genre: Business & Economics
ISBN: 9780803971059

Download Psychological Contracts in Organizations Book in PDF, Epub and Kindle

Bringing together a wide range of theory from social and cognitive psychology, organizational behaviour, organizational learning and the management of change, this text draws useful conclusions about important psychological processes.

The MultiCapital Scorecard

The MultiCapital Scorecard
Author: Martin P. Thomas
Publisher: Chelsea Green Publishing
Total Pages: 258
Release: 2016
Genre: Business & Economics
ISBN: 1603586903

Download The MultiCapital Scorecard Book in PDF, Epub and Kindle

For decades now, organizations have been struggling to find the best way to address their social and environmental responsibilities alongside their economic obligations. In other words, they want to know how best to effectively manage their operations based on a triple bottom line (3BL)--one that reflects social, environmental, and economic performance. Recently, an international standard for integrated reporting has emerged that in principle emphasizes the importance of managing toward a triple bottom line. But it fails to provide specific guidance on how to do so. Organizations have been left to their own devices to respond. How should 3BL management actually be done? In this book, sustainability and performance experts Martin Thomas and Mark McElroy introduce the world's most advanced 3BL performance accounting methodology: The MultiCapital Scorecard. It is the first context-based integrated measurement, management, and reporting system. And, it can help corporations, public institutions, and other organizations answer the question they should be asking themselves for every aspect of their operations: "How much is enough for us to be sustainable?" The answers set internal performance standards against which operations and their impacts can be measured. Nothing less will do! The MultiCapital Scorecard describes this open-source methodology, which consists of a structured, quantitative measurement and reporting system that complies with international standards for 3BL integrated measurement and reporting. Moreover, the MultiCapital Scorecard is designed to help organizations assess their own 3BL performance in their own contexts with context-based metrics of their own choosing. An eminently practical management aid for integrated thinking, it can be tailored to any organization's needs. The authors also describe how and why businesses are gradually shifting from managing impacts on only one type of capital (economic) to managing impacts on multiple types. They also provide detailed examples of worked reports, showing how organizations might develop and quantify the interim and long-term goals to meet their obligations to their employees, community, shareholders, and the environment. The examples also show how an organization can use the Multicapital Scorecard methodology to assess their progress in meeting those goals, and convey that progress to their stakeholders.

Balanced Scorecard Step-by-Step

Balanced Scorecard Step-by-Step
Author: Paul R. Niven
Publisher: John Wiley & Sons
Total Pages: 354
Release: 2002-10-15
Genre: Business & Economics
ISBN: 0471269166

Download Balanced Scorecard Step-by-Step Book in PDF, Epub and Kindle

This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions.

Contract Management

Contract Management
Author: Gerardus Blokdyk
Publisher: Createspace Independent Publishing Platform
Total Pages: 142
Release: 2018-04-28
Genre:
ISBN: 9781717492753

Download Contract Management Book in PDF, Epub and Kindle

What are the expected benefits of Contract Management to the business? Can Management personnel recognize the monetary benefit of Contract Management? Is Contract Management dependent on the successful delivery of a current project? What problems are you facing and how do you consider Contract Management will circumvent those obstacles? How do we Identify specific Contract Management investment and emerging trends? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Contract management investments work better. This Contract management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Contract management Self-Assessment. Featuring 712 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Contract management improvements can be made. In using the questions you will be better able to: - diagnose Contract management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Contract management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Contract management Scorecard, you will develop a clear picture of which Contract management areas need attention. Your purchase includes access details to the Contract management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Foundational Practices of Online Writing Instruction

Foundational Practices of Online Writing Instruction
Author: Beth L. Hewett
Publisher: Parlor Press LLC
Total Pages: 350
Release: 2015-04-15
Genre: Education
ISBN: 1602356688

Download Foundational Practices of Online Writing Instruction Book in PDF, Epub and Kindle

Foundational Practices in Online Writing Instruction addresses administrators’ and instructors’ questions for developing online writing programs and courses. Written by experts in the field, this book uniquely attends to issues of inclusive and accessible online writing instruction in technology-enhanced settings, as well as teaching with mobile technologies and multimodal compositions.