The Complete Idiot's Guide to Dealing with Difficult Employees

The Complete Idiot's Guide to Dealing with Difficult Employees
Author: Robert Bacal
Publisher: Penguin
Total Pages: 374
Release: 2000
Genre: Business & Economics
ISBN: 9780028633701

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

The Complete Idiot's Guide To Managing People, 3e

The Complete Idiot's Guide To Managing People, 3e
Author: Arthur Pell
Publisher: Penguin
Total Pages: 433
Release: 2012-09-14
Genre: Business & Economics
ISBN: 1615643850

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Tap the talent and get the most from your team. The solution to every new manager's problems, this fully updated and revised guide shows how to get the most and the best from one's staff and covers leadership, team management, delegation, reward/discipline systems and more. New to this edition: updated information on working with employees on goal and career management, downsizing and laying off employees, sexual harassment and EOE, interviewing techniques, and more. Updated and revised with updates on layoffs, sexual harassment, interviewing, and more. Pell is an expert in his field, with 50 years in HR and teaching experience.

The Complete Idiot's Guide to Coping With Difficult People

The Complete Idiot's Guide to Coping With Difficult People
Author: Arlene Uhl
Publisher: Penguin
Total Pages: 340
Release: 2007-05-01
Genre: Business & Economics
ISBN: 1440696942

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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.

The Complete Idiot's Guide to Getting Along with Difficult People

The Complete Idiot's Guide to Getting Along with Difficult People
Author: Brandon Toropov
Publisher: Penguin
Total Pages: 354
Release: 1997
Genre: Psychology
ISBN: 9780028615974

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Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators

The Complete Idiot's Guide to Managing People: 2nd Edition

The Complete Idiot's Guide to Managing People: 2nd Edition
Author: Arthur Pell
Publisher: Penguin
Total Pages: 458
Release: 1999-08-01
Genre: Business & Economics
ISBN: 1101158409

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You're no idiot, of course. You get tasks done quickly and efficiently at the office, and you always watch the bottom line. But when it comes to getting your staff to cooperate and meet company expectations, you feel like youre Moses trying to part the Red Sea--without Gods help. Dont let yourself get drowned! The Complete Idiots Guide to Managing People, Second Edition provides you with all you need to know to ensure that your tean functions like a well-oiled machine and meets company objectives.

Bad Bosses, Crazy Coworkers & Other Office Idiots

Bad Bosses, Crazy Coworkers & Other Office Idiots
Author: Vicky Oliver
Publisher: Sourcebooks, Inc.
Total Pages: 514
Release: 2008-09
Genre: Business & Economics
ISBN: 1402220405

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Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.

Dealing with Difficult Employees

Dealing with Difficult Employees
Author: Alpha Development Group Staff
Publisher: Penguin Putnam
Total Pages: 0
Release: 1999-09
Genre: Business & Economics
ISBN: 9780028633701

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This manager's guide is packed with dozens of fail-safe techniques for responding to problem workers appropriately and effectively, from negotiating disputes to working out a fair appeals policy to safely and legally discharging an employee.

The Complete Idiot's Guide to Team Building

The Complete Idiot's Guide to Team Building
Author: Arthur R. Pell
Publisher: Penguin
Total Pages: 433
Release: 2003-02-05
Genre: Business & Economics
ISBN: 0786542268

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The Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.

The Complete Idiot's Guide to Recruiting and Managing Volunteers

The Complete Idiot's Guide to Recruiting and Managing Volunteers
Author: John L. Lipp
Publisher: Penguin
Total Pages: 334
Release: 2009-10-06
Genre: Business & Economics
ISBN: 1101140615

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Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice

The Complete Idiot's Guide to Best Practices for Small Business

The Complete Idiot's Guide to Best Practices for Small Business
Author: Brandon Toropov
Publisher: Penguin
Total Pages: 412
Release: 2011-10-04
Genre: Business & Economics
ISBN: 1101545100

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• Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts