Lessons

Lessons
Author: Gisele Bündchen
Publisher: Penguin
Total Pages: 242
Release: 2018-10-02
Genre: Biography & Autobiography
ISBN: 0525538712

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The instant New York Times bestseller Supermodel and philanthropist Gisele Bündchen shares personal stories, insights, and photos to explore lessons that have helped shape her life. Gisele Bündchen's journey began in southern Brazil, growing up with five sisters, playing volleyball, and rescuing the dogs and cats around her hometown. In fact, she wanted to become either a professional volley player or a veterinarian. But at the age of 14, fate suddenly intervened in in the form of a modeling scout, who spotted her in São Paulo. Four years later, Gisele's appearance in Alexander McQueen's memorably rain-soaked London runway show in the spring 1998 launched her spectacular career as a fashion model, and put an end to the "heroin chic" era of fashion. Since then, Gisele has appeared in almost 400 ad campaigns and on over 1200 magazine covers. She has walked in more than 470 fashion shows for the most influential brands in the world. Gisele has become an icon, leaving a lasting mark on the fashion industry. But until now, few people have gotten to know the real Gisele, a woman whose private life stands in dramatic contrast to her public image. In Lessons, she reveals for the first time who she really is and what she's learned over the past 37 years to help her live a meaningful life--a journey that takes readers from a childhood spent barefoot in small-town Brazil, to an internationally successful career, motherhood and marriage to quarterback Tom Brady. A work of great openness and vulnerability, Lessons reveals the inner life of a very public woman.

Service Failure

Service Failure
Author: Jeff Toister
Publisher: AMACOM/American Management Association
Total Pages: 210
Release: 2013
Genre: Business & Economics
ISBN: 0814431992

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What causes poor customer service? You might be surprised.

Getting Service Right

Getting Service Right
Author: Jeff Toister
Publisher: Toister Performance Solutions
Total Pages: 219
Release: 2019-03-15
Genre:
ISBN: 9780578433363

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Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rather than offering another set of customer service tips, Getting Service Right takes a novel approach by rooting out the real reasons employees don't consistently deliver the service they should. The results can be both surprising and illuminating, such as: Company cultures that unwittingly discourage excellent customer service.Employees torn between following policy or serving the customer.Cost reduction efforts that actually increase the cost of service.Poor products and services that make it impossible to satisfy customers.Bad habits that make it difficult to listen to customers' needs.Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service.Note: the first edition of this book was published under the title, Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About I

The Book of my Lessons

The Book of my Lessons
Author: Marc Mazis
Publisher: Lulu.com
Total Pages: 504
Release: 2011-09-25
Genre: Religion
ISBN: 1312611774

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"The Book of Lessons attempts to describe a series of lessons which were born from some encounters, signs, experiences and messages that I received from God. It is filled with the spiritual tools that were lovingly given to me to help me avoid the crash and burn of a life lived selfishly and without regard to the well being of myself and others. The messages and lessons include sacred sources of untold wisdom and intertwine all-religions and spiritual paths. They have taken me on a journey of tremendous personal transformation occurring by 'tuning into the Living Universe''' and by practice. It is my hope that you too will see synchronicity in the signs and messages that you experience everyday, in your great Dance with God in a loving relationship. And that your connection with that love and power will light your path as you proceed, and the transformation will bring you unspeakable joy." - Marc Steven Mazis

My Personal Best

My Personal Best
Author: John Wooden
Publisher: McGraw Hill Professional
Total Pages: 226
Release: 2004-05-14
Genre: Business & Economics
ISBN: 0071502033

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NATIONAL BESTSELLER For John Wooden's millions of fans--a heartfelt and revealing self-portrait about the people and events that shaped his life Sports Illustrated declared: "There has never been a finer coach in American sports than John Wooden. Nor a finer man." ESPN selected him as the "Greatest Coach of the 20th Century." From his birth on an Indiana tenant farm, to All-American honors at Purdue, to his historic record-setting UCLA dynasty, John Wooden is a towering figure in 20th-century sports, and his experience and wisdom an American treasure. In My Personal Best, Coach Wooden tells how he did it and the lessons he learned on his remarkable journey. Pairing never-before-seen photos from Coach Wooden's private collection with his personal stories and affirmations, this book encompasses the dramatic arc of Wooden's larger-than-life achievements and experiences. As he did in his perpetual bestseller Wooden, Coach offers a wealth of biographical details, personal reflections, and a lifetime of lessons. His millions of fans will cherish this definitive pictorial history of a living sports legend. "John Wooden is a living legend because he practiced what he preached--the code of ethics which created America's strength." --Phil Jackson, head coach, Los Angeles Lakers "Most of what I know, what's made me a smart man, has come from John Wooden." --Kareem Abdul-Jabbar, Naismith Basketball Hall of Famer "A man of John Wooden's accomplishments and integrity would stand out in any era, but now, almost three decades after he coached his last game, he is in some ways an even more striking figure." --Bob Costas

My First Piano Adventure: Lesson Book A with CD

My First Piano Adventure: Lesson Book A with CD
Author:
Publisher: Hal Leonard Corporation
Total Pages: 88
Release: 2007-01-01
Genre: Music
ISBN: 1616778865

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(Faber Piano Adventures ). Written for ages 5 and 6, My First Piano Adventure captures the child's playful spirit. Fun-filled songs, rhythm games and technique activities develop beginning keyboard skills. Three distinguishing features of the Lesson Book A make it unique and effective for the young 5-6 year old beginner. 1. A strong focus on technique embedded in the book through playful technique games, chants, and carefully-composed pieces that gently lead the child into pianistic motions. 2. An outstanding CD for the young student to listen, sing, tap, and play along with at the piano. The orchestrated songs on the CD feature children singing the lyrics, which has great appeal to the 5-6 year old beginner. The CD becomes a ready-made practice partner that guides the student and parent for all the pieces and activities in the books. 3. The fanciful art features five multi-cultural children who are also learning to play. These friends at the piano introduce basic rhythms, white key names, and a variety of white and black-key songs that span classical, folk, and blues. Young students will listen, sing, create, and play more musically with Nancy and Randall Faber s My First Piano Adventure, Lesson Book A. The Lesson Book introduces directional pre-reading, elementary music theory and technique with engaging songs, games, and creative discovery at the keyboard. Young students will enjoy the multi-cultural "friends at the piano" who introduce white-key names, basic rhythms, and a variety of songs which span classical, folk, and blues. Ear-training and eye-training are also part of the curriculum. The Fabers' instructional theory "ACE" - Analysis, Creativity, and Expression, guides the pedagogy of My First Piano Adventure. Analysis leads to understanding, creativity leads to self-discovery, and expression develops personal artistry. The CD for this book offers a unique listening experience with outstanding orchestrations and vocals. The recordings demonstrate a key principle of the course: when children listen, sing, tap, and move to their piano music, they play more musically. View Helpful Introductory Videos Here

Lessons

Lessons
Author: Ian McEwan
Publisher: Knopf
Total Pages: 495
Release: 2022-09-13
Genre: Fiction
ISBN: 0593535219

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NEW YORK TIMES BEST SELLER • A NEW YORKER ESSENTIAL READ • From the best-selling author of Atonement and Saturday comes the epic and intimate story of one man's life across generations and historical upheavals. From the Suez Crisis to the Cuban Missile Crisis, the fall of the Berlin Wall to the current pandemic, Roland Baines sometimes rides with the tide of history, but more often struggles against it. A BEST BOOK OF THE YEAR: Vogue • The New Yorker “Masterful.... McEwan is a storyteller at the peak of his powers…. One of the joys of the novel is the way it weaves history into Roland’s biography…. The pleasure in reading this novel is letting it wash over you.” —Associated Press When the world is still counting the cost of the Second World War and the Iron Curtain has closed, eleven-year-old Roland Baines's life is turned upside down. Two thousand miles from his mother's protective love, stranded at an unusual boarding school, his vulnerability attracts piano teacher Miss Miriam Cornell, leaving scars as well as a memory of love that will never fade. Now, when his wife vanishes, leaving him alone with his tiny son, Roland is forced to confront the reality of his restless existence. As the radiation from Chernobyl spreads across Europe, he begins a search for answers that looks deep into his family history and will last for the rest of his life. Haunted by lost opportunities, Roland seeks solace through every possible means—music, literature, friends, sex, politics, and, finally, love cut tragically short, then love ultimately redeemed. His journey raises important questions for us all. Can we take full charge of the course of our lives without causing damage to others? How do global events beyond our control shape our lives and our memories? And what can we really learn from the traumas of the past? Epic, mesmerizing, and deeply humane, Lessons is a chronicle for our times—a powerful meditation on history and humanity through the prism of one man's lifetime.

Life Lessons I Learned from my Cat

Life Lessons I Learned from my Cat
Author: Jamie Shelman
Publisher: LOM Art
Total Pages: 0
Release: 2018-10-04
Genre: Humor
ISBN: 9781910552919

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They may have nine lives but there is much cats can teach us about getting the most out of the one we have. Whether it's advice for purrfecting your downtime, navigating romance, friendships or your career, this book features 100 essential lessons to help you through the ups and downs of life.

Private Lessons

Private Lessons
Author: Cynthia Salaysay
Publisher: Candlewick Press
Total Pages: 264
Release: 2020-05-12
Genre: Young Adult Fiction
ISBN: 1536211818

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In a standout debut for the #MeToo era, a young pianist devotes herself to her art — and to the demanding, charismatic teacher she idolizes. After seventeen-year-old Claire Alalay’s father's death, only music has helped her channel her grief. Claire likes herself best when she plays his old piano, a welcome escape from the sadness — and her traditional Filipino mother’s prayer groups. In the hopes of earning a college scholarship, Claire auditions for Paul Avon, a prominent piano teacher, who agrees to take Claire as a pupil. Soon Claire loses herself in Paul’s world and his way of digging into a composition’s emotional core. She practices constantly, foregoing a social life, but no matter how hard she works or how well she plays, it seems impossible to gain Paul’s approval, let alone his affection. Author Cynthia Salaysay composes a moving, beautifully written portrait of rigorous perfectionism, sexual awakening, and the challenges of self-acceptance. Timely and vital, Private Lessons delves into a complicated student/teacher relationship, as well as class and cultural differences, with honesty and grace.

Karl and Carolina Uncover the Parts of a Book

Karl and Carolina Uncover the Parts of a Book
Author: Sandy Donovan
Publisher: Capstone
Total Pages: 14
Release: 2010
Genre: Books
ISBN: 1404857605

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It's never dull in the library! Silly stories and lively characters teach book basics, from how a book is made to understanding the Dewey Decimal System.