This Strategic Plan for the Defense Technical Information Center (DTIC) contains the following information: A 10-point Mission Statement; Six Critical Success Factors; External Factors/General Assumptions regarding the global information age, recognition of the importance of STI, national information infrastructure, technological growth, and resources; Visionary Concepts in the areas of information sharing and management, knowledge management and data warehousing, tools and processes, and administration; Visionary Approaches; and Strategic Goals and Objectives. The section on Strategic Goals and Objectives addresses four goals: (1) Provide excellent customer service, (2) Make access to information easy, (3) Promote the use of information to enhance decision-making and leverage the technology base, and (4) Promote excellence in human resources. For each goal, the following objectives are discussed: Basis for the goal, Metrics for measuring accomplishment, Strategic objectives, and How the goal/objectives will be achieved. The final section of the report describes the program evaluations DTIC has undergone since 1997.