Services Services 2020
Download Services Services 2020 full books in PDF, epub, and Kindle. Read online free Services Services 2020 ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
| Author | : Louise Downe |
| Publisher | : BIS Publishers |
| Total Pages | : 0 |
| Release | : 2020-03-03 |
| Genre | : Business & Economics |
| ISBN | : 9789063695439 |
Download Good Services Book in PDF, Epub and Kindle
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
| Author | : A.J. Maeder |
| Publisher | : IOS Press |
| Total Pages | : 158 |
| Release | : 2021-04-29 |
| Genre | : Medical |
| ISBN | : 1643681710 |
Download Telehealth Innovations in Remote Healthcare Services Delivery Book in PDF, Epub and Kindle
The need to promote academic activities in telehealth remains a high priority as the discipline expands into new areas of healthcare. Response during 2020 to the COVID-19 pandemic has provided an excellent example of the rapid diversification and impact attainable with telehealth, and may kindle a new momentum for accelerated service design and adoption processes in the future. This book, Telehealth Innovations in Remote Healthcare Services Delivery, is the tenth in the Global Telehealth series. Due to the prevailing COVID-19 pandemic and the restrictions placed on academic gatherings, the organizers issued a general call for contributions, with the intention of attracting a wide cross-section of contributions reflecting the breadth of different aspects of telehealth internationally. The resulting collection offers snapshots of research projects and studies of service experience from five continents, with an emphasis on delivering benefits in regional settings in keeping with the theme of the book’s title. Articles range from descriptions of telehealth networks and clinical-service instances such as cardiac health, mental health and pathology, several in Pacific-rim settings, to more generic papers on the evolution of such services, as well as commentaries on innovative considerations for telehealth such as the emergence of the concept of virtual care, the suitability of health apps, and the status of eHealth readiness in the developing world. This book is a valuable contribution to the body of knowledge on current telehealth research interests and trends, and will be of interest to all those working in the field.
| Author | : Eduardo Cavallo |
| Publisher | : |
| Total Pages | : |
| Release | : 2020-08-07 |
| Genre | : |
| ISBN | : 9781597824002 |
Download From Structures to Services Book in PDF, Epub and Kindle
| Author | : Anna Coote |
| Publisher | : John Wiley & Sons |
| Total Pages | : 82 |
| Release | : 2020-02-13 |
| Genre | : Political Science |
| ISBN | : 1509539840 |
Download The Case for Universal Basic Services Book in PDF, Epub and Kindle
The idea that healthcare and education should be provided as universal public services to all who need them is widely accepted. But why leave it there? Why not expand it to more of life’s essentials? In their bold new book, Anna Coote and Andrew Percy argue that this transformational new policy – Universal Basic Services – is exactly what we need to save our societies and our planet. The old argument that free markets and individual choice are the best way to solve pressing problems of poverty, inequality and environmental degradation has led us to catastrophe, and must be abandoned. The authors show that expanding the principle of collective universal service provision to everyday essentials like transport, childcare and housing is not only the best way of tackling many of the biggest problems facing the contemporary world: it’s also efficient, practical and affordable. Anyone who cares about fighting for a fairer, greener and more democratic world should read this book.
| Author | : Joy M. Field |
| Publisher | : Business Expert Press |
| Total Pages | : 208 |
| Release | : 2020-12-16 |
| Genre | : Business & Economics |
| ISBN | : 1953349277 |
Download Designing Service Processes to Unlock Value, Third Edition Book in PDF, Epub and Kindle
Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value. The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovations; many tasks previously performed by the service provider may now be performed by either the customer or the service provider. As a result, customers are playing a more active role in the service process, not only through self-service but also by providing information to the service provider to create a more personalized service experience. Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value. Readers will learn about frameworks for value co-creation and models for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services. And with the growing number of alternatives for designing service processes and determining who performs the various service tasks, service performance outcomes are increasingly dependent on the knowledge, skills, and abilities—that is, capabilities—of both service providers and customers. Thus, the book concludes with approaches to unlock these capabilities–and further boost value co-creation.
| Author | : Gaurav Nayyar |
| Publisher | : World Bank Publications |
| Total Pages | : 364 |
| Release | : 2021-10-18 |
| Genre | : Business & Economics |
| ISBN | : 1464817103 |
Download At Your Service? Book in PDF, Epub and Kindle
Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
| Author | : Zoi Krokida |
| Publisher | : Bloomsbury Publishing |
| Total Pages | : 416 |
| Release | : 2022-06-16 |
| Genre | : Law |
| ISBN | : 1509948546 |
Download Internet Service Provider Liability for Copyright and Trade Mark Infringement Book in PDF, Epub and Kindle
This book critically evaluates the EU regulatory framework for the liability of host Internet Service Providers (ISPs) for copyright and trade mark infringements and provides a cluster of novel recommendations for its improvement. The book recommends the imposition of a duty of care to host ISPs to curb the dissemination of unauthorised works and counterfeit goods, the ascription of a transparency obligation to host ISPs towards their users, and the establishment of a supervisory authority for host ISPs. Host ISPs have facilitated the dissemination of content amongst users and the purchase of goods online, enabling copyright holders and brand owners to attract a greater audience for their works and goods. However, their services have attracted a high number of copyright and trade mark violations, too. Neither Article 14 of the e-Commerce Directive nor Article 17 of the Copyright in the Digital Single Market Directive provide a solid response to the issue of host ISPs' liability. This book is a valuable resource for researchers in IT and IP law and offers a new perspective for resolving online IP disputes.
| Author | : Jungwoo Lee |
| Publisher | : Springer Nature |
| Total Pages | : 264 |
| Release | : 2021-02-10 |
| Genre | : Business & Economics |
| ISBN | : 9813341343 |
Download The Future of Service Post-COVID-19 Pandemic, Volume 2 Book in PDF, Epub and Kindle
This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.
| Author | : Nina Boeger |
| Publisher | : Policy Press |
| Total Pages | : 200 |
| Release | : 2024-07-19 |
| Genre | : Business & Economics |
| ISBN | : 1529212847 |
Download Rethinking Governance in Public Service Outsourcing Book in PDF, Epub and Kindle
Compelling and robust, this book provides an analysis of challenges in public service outsourcing and considers how to avoid failure in the future. Crucially, it proposes a governance mechanism where outsourcing public services nurtures less extractive and more sustainable corporate organizations that are oriented towards a productive purpose beyond maximising shareholder value, with implications well beyond public services. Under these proposals, supporting firms that are independently and inclusively governed and use profit to pursue purpose can improve both public services and wider economic organisation. The book examines how barriers to implementing this idea within the existing legal framework for public procurement may be addressed, and it formulates actionable policy proposals.
| Author | : Randy R Bruegman |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 553 |
| Release | : 2021-03-30 |
| Genre | : Technology & Engineering |
| ISBN | : 1284236404 |
Download Principles of Fire and Emergency Services Administration includes Navigate Advantage Access Book in PDF, Epub and Kindle
The Principles of Fire and Emergency Services Administration, Second Edition provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements.
