Contains exercises, handouts, assessments and tools to help you: .rapidly build a customised new employee orientation programme .create both organisation-wide and department-level training .become a more effective and efficient facilitator .ensure training is on target and gets results "This book gives you just what you need to make the most of your company's new employee orientation programme. If you want to get your employees off to a good start and attract and retain stellar performers, then this is the book to buy." William J. Rothwell, Professor of HRD, Penn State University Karen Lawson is an international consultant, author and executive coach. She has extensive consulting and workshop experience in the areas of management, team development, communication and quality service across a wide range of industries, including financial services, pharmaceutical, chemical, manufacturing, health care and government.-