Revisiting Value Co-creation and Co-destruction in Tourism

Revisiting Value Co-creation and Co-destruction in Tourism
Author: Elina (Eleni) Michopoulou
Publisher: Routledge
Total Pages: 191
Release: 2021-12-19
Genre: Business & Economics
ISBN: 1000531074

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This book assists the better understanding of value co-creation and co-destruction in tourism development by bringing together different perspectives and disciplines. It provides some examples of how value can be co-created or co-destroyed within the context of tourism. Tourism is susceptible to uncertainty and incidents that can directly impact the supply and demand of its discretionary products and services. Consensus has been reached among practitioners and academics that consumer experience is more important than ever for enterprises as well as destinations, as the sector has become globalized, reached maturity and become highly competitive. Still, the pathway to success (or failure) lies within the overall satisfaction of visitors and tourists, which heavily depends on perceived value; a concept that can be co-created or co-destroyed by the very interaction between all social actors and stakeholders involved. Value creation or destruction is critical not just for traditional supply and demand, but also for an array of actors across value and distribution chains (including, for example, staff and intermediaries across the networks). The book will be of great value to scholars, students and policymakers interested in tourism studies and practices and service management, as well as professionals in the field of tourism management. The chapters were originally published as a special issue of the journal, Tourism Planning & Development.

Critical Issues in Tourism Co-Creation

Critical Issues in Tourism Co-Creation
Author: Giang Thi Phi
Publisher: Routledge
Total Pages: 158
Release: 2021-07-05
Genre: Business & Economics
ISBN: 1000404013

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Co-creation is fast becoming a buzz word in tourism. Traditional approaches to value creation in tourism suggest that operators and suppliers produce goods and services which are consumed by tourists. The value produced is usually measured in economic terms. Co-creation challenges these assumptions, arguing that tourism producers and consumers co-create value together and that this value is more diverse than just economic value. Technologies underpinning social media, ratings and review tools and e-commerce are facilitating the creation of diverse values, and have been responsible for driving innovation in, for example, new business models such as the collaborative economy. Social, environmental, emotional, reputational and other kinds of value may also be produced, and a wide range of stakeholders, not just producers or consumers, might also benefit from the value co-creation process. This edited volume seeks to go beyond the dominant business/management/marketing perspectives that focus on the co-creation of market value and innovation, to excavate complex and critical episodes of co-creation in tourism. By engaging authors from both the academy and beyond, it explores the rich historical linage of co-creation and its contemporary practices. The chapters in this book were originally published in Tourism Recreation Research.

Tourism and the Experience Economy in the Digital Era

Tourism and the Experience Economy in the Digital Era
Author: Xiang Ying Mei
Publisher: Taylor & Francis
Total Pages: 227
Release: 2023-10-02
Genre: Business & Economics
ISBN: 1000968375

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This book brings together diverse theoretical perspectives and practical examples of the experience economy in developing and developed economies in tourism-related industries. It provides insights on ‘new’ experience development attributed to new technology and changes in consumer behaviour. It explores how digitalisation and new digital tools, smart solutions, smart applications, and social media platforms to frame and create unique and memorable experiences. It also focuses on the role of technology in changing consumer behaviour and motivations. Chapters are contributed by global academicians and industry practitioners with the goal to link theories to practical case studies and thought points throughout the chapters to trigger curiosity and critical thinking. This book provides insights on the development and trends in the tourism industry in the ‘new’ technology-driven experience economy. It will appeal to students, researchers and practitioners in the fields of tourism, the creative industries, business studies, cultural studies and leisure studies.

Co - Creation in Tourist Experiences

Co - Creation in Tourist Experiences
Author: Nina K Prebensen
Publisher: Routledge
Total Pages: 164
Release: 2017-04-21
Genre: Business & Economics
ISBN: 1317293436

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The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the servicescape. The tourist managers can therefore only plan for and facilitate for value co-creation to take place. This book responds to the need for a critical review of how firms can facilitate and dramatize for enhanced experience value for tourists. As the roles of participants and providers are changing rapidly, new knowledge in terms of how value creation and value co-creation can transpire needs to be generated. The aim of this book is therefore to accentuate the role and importance of the core elements in value creation processes, namely, the customer(s), the setting in which co-creation would take place, and the provider. Bringing together scholars from diverse areas to address the nature of how the actors co-create values through interaction in different experience settings, the book also serves as a guide to the best practice of co-creation of tourist experiences. It will therefore appeal practically as well as theoretically to scholars and students of tourism, marketing, leisure, hospitality, and services management.

Tourism Dynamics

Tourism Dynamics
Author: Nikolaos Pappas
Publisher: Goodfellow Publishers Ltd
Total Pages: 269
Release: 2021-09-17
Genre: Business & Economics
ISBN: 1911635948

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Theoretical and practical insights that offer a platform for critical discussion and examine emergent controversies within the tourism industry such as the growth of alternative business models, travel in light of climate change and human resource ethics given the increasing adoption of artificial intelligence (AI), data and algorithms.

Sustainable and Collaborative Tourism in a Digital World

Sustainable and Collaborative Tourism in a Digital World
Author: Alain Decrop
Publisher: Goodfellow Publishers Ltd
Total Pages: 242
Release: 2021-04-01
Genre: Business & Economics
ISBN: 1911635786

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Presents theories, methods and results for enhancing techniques for more sustainable marketing and explores how sharing practices in business raises new social challenges and the ethical questions that arise as a consequence. It offers insights from some of the world experts in the area as to how tourism marketing can evolve and advance.

Tourism and Intangible Cultural Heritage

Tourism and Intangible Cultural Heritage
Author: World Tourism Organization
Publisher:
Total Pages: 0
Release: 2012
Genre: Cultural property
ISBN: 9789284413829

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"The present UNWTO study provides the first comprehensive baseline research of the Organization on the links between tourism and intangible cultural heritage (ICH). Besides exploring major challenges, risks and opportunities for tourism development related to ICH, it further discusses practical steps for the elaboration, management and marketing of intangible cultural heritage-based tourism products."--Foreword.

Event Communication

Event Communication
Author: Barbara Mazza
Publisher: Goodfellow Publishers Ltd
Total Pages: 259
Release: 2024-02-02
Genre: Business & Economics
ISBN: 191509755X

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Focuses attention on communication studies as applied to Event Management, through the whole event mamangment process. It pays particular attention to the latest technological innovations with the event industry including virtual events and digital technologies.