How to Write Rules that People Want to Follow

How to Write Rules that People Want to Follow
Author: Lewis S. Eisen
Publisher:
Total Pages: 172
Release: 2020
Genre: Business communication
ISBN: 9781988749075

Download How to Write Rules that People Want to Follow Book in PDF, Epub and Kindle

"Employees and customers expect to be spoken to with respect. Poorly-written rules reflect badly on your organization, even when they exist only as the remnants of a culture your organization had in the past. Well-written rules invite engagement, and can make your policies easier to follow, enforce, and audit." -- Back cover.

How to Write Rules That People Want to Follow, 3rd Edition

How to Write Rules That People Want to Follow, 3rd Edition
Author: Lewis S Eisen
Publisher: Pixley Press
Total Pages: 188
Release: 2020-10-09
Genre:
ISBN: 9781988749068

Download How to Write Rules That People Want to Follow, 3rd Edition Book in PDF, Epub and Kindle

Often organizations claim to hold "respect for others" as a core value, but when you look at their policy documents, the story is different. Whether they call them "policies," "standards," or simply "rules," too often they sound like a sergeant barking orders at the troops. That tone of voice might have been acceptable in the past but it is not effective in today's workplace. As you update your corporate, administrative, and operational policies to meet changing times, this book invites you to rethink how you draft rules. It shows you how to - organize and reduce the length of policy instruments - sound strict without sounding dictatorial or combative - eliminate negative messaging - choose words that encourage compliance, and - reduce the time required for drafting and approval. Employees and customers expect to be spoken to with respect. Poorly-written rules reflect badly on your organization, even when they exist only as the remnants of a culture your organization had in the past. Well-written rules invite engagement. They are positive and helpful, focusing on targets and collaboration rather than prohibitions and punishments. A few improvements can make your policies easier to follow, enforce, and audit.

Respectful Policies and Directives

Respectful Policies and Directives
Author: Lewis S Eisen
Publisher:
Total Pages: 96
Release: 2017-02-03
Genre: Business & Economics
ISBN: 9781988749020

Download Respectful Policies and Directives Book in PDF, Epub and Kindle

Policy instruments should be clear, succinct, and respectful. This book will make you rethink the way you write policies, guidelines, regulations, and similar documents. You will see how the wording of your rules reveals the amount of respect you have for the people they are directed to-or betrays the lack of it.

Model Rules of Professional Conduct

Model Rules of Professional Conduct
Author: American Bar Association. House of Delegates
Publisher: American Bar Association
Total Pages: 216
Release: 2007
Genre: Law
ISBN: 9781590318737

Download Model Rules of Professional Conduct Book in PDF, Epub and Kindle

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Online Community Management For Dummies

Online Community Management For Dummies
Author: Deborah Ng
Publisher: John Wiley & Sons
Total Pages: 338
Release: 2011-11-29
Genre: Computers
ISBN: 1118099176

Download Online Community Management For Dummies Book in PDF, Epub and Kindle

Learn to manage, grow, and communicate with your online community Online community management is a growing profession and companies are investing in online communities in order to gain consumer insights into products and to test new products. An effective and dedicated community manager is essential to engage and manage a successful online consumer community. Clear coverage shares tips for dealing with customers and fans through Twitter, Facebook, forums, and blogs. A practical approach shows you how to ensure that visitors to your site are satisfied, kept happy, and return. You'll explore the various types of online communities and benefit from learning an assortment of tips and tools that will help you stand out above the competition, attract more visitors and gain the attention of potential advertisers and investors. Addresses the role of the community manager, the core community management tasks, and how to create an online community. Highlights ways to build relationships within your community, evaluate return on investment, and handle and respond to criticism. Offers advice for establishing policies and transparency and encouraging community interaction.

Robert's Rules of Order Newly Revised, 12th edition

Robert's Rules of Order Newly Revised, 12th edition
Author: Henry M. Robert III
Publisher: PublicAffairs
Total Pages: 848
Release: 2020-08-25
Genre: Business & Economics
ISBN: 9781541797710

Download Robert's Rules of Order Newly Revised, 12th edition Book in PDF, Epub and Kindle

The only current authorized edition of the classic work on parliamentary procedure--now in a new updated edition Robert's Rules of Order is the recognized guide to smooth, orderly, and fairly conducted meetings. This 12th edition is the only current manual to have been maintained and updated since 1876 under the continuing program established by General Henry M. Robert himself. As indispensable now as the original edition was more than a century ago, Robert's Rules of Order Newly Revised is the acknowledged "gold standard" for meeting rules. New and enhanced features of this edition include: Section-based paragraph numbering to facilitate cross-references and e-book compatibility Expanded appendix of charts, tables, and lists Helpful summary explanations about postponing a motion, reconsidering a vote, making and enforcing points of order and appeals, and newly expanded procedures for filling blanks New provisions regarding debate on nominations, reopening nominations, and completing an election after its scheduled time Dozens more clarifications, additions, and refinements to improve the presentation of existing rules, incorporate new interpretations, and address common inquiries Coinciding with publication of the 12th edition, the authors of this manual have once again published an updated (3rd) edition of Robert's Rules of Order Newly Revised In Brief, a simple and concise introductory guide cross-referenced to it.

Explicit Instruction

Explicit Instruction
Author: Anita L. Archer
Publisher: Guilford Press
Total Pages: 306
Release: 2010-11-09
Genre: Education
ISBN: 1609180410

Download Explicit Instruction Book in PDF, Epub and Kindle

Explicit instruction is systematic, direct, engaging, and success oriented--and has been shown to promote achievement for all students. This highly practical and accessible resource gives special and general education teachers the tools to implement explicit instruction in any grade level or content area. The authors are leading experts who provide clear guidelines for identifying key concepts, skills, and routines to teach; designing and delivering effective lessons; and giving students opportunities to practice and master new material. Sample lesson plans, lively examples, and reproducible checklists and teacher worksheets enhance the utility of the volume. Downloadable video clips demonstrating the approach in real classrooms are available at the authors' website: www.explicitinstruction.org.

The Handbook of Professional Ethical and Research Practice for Psychologists, Counsellors, Psychotherapists and Psychiatrists

The Handbook of Professional Ethical and Research Practice for Psychologists, Counsellors, Psychotherapists and Psychiatrists
Author: Rachel Tribe
Publisher: Routledge
Total Pages: 278
Release: 2020-03-25
Genre: Philosophy
ISBN: 0429768176

Download The Handbook of Professional Ethical and Research Practice for Psychologists, Counsellors, Psychotherapists and Psychiatrists Book in PDF, Epub and Kindle

This exciting new edition provides an overview of the main professional, ethical and research issues that are required knowledge for counsellors, therapists, psychologists and psychiatrists engaging in therapeutic or clinical work. These issues form part of the curriculum and practice requirements of all the major counselling, psychotherapy, psychology and psychiatry professional organisations (including BACP, BPS, HCPC, RCP, UKCP, IACP, IPS and IAHIP). Divided in six clearly defined sections, this book will provide a comprehensive overview of all the major professional practice and ethical issues in one edited volume. The authors are well-known experts in their fields and their work has been brought together with clarity and helpful features, including reflective questions and case vignettes. This new edition has also been updated to include content on social justice, community psychology and professional guidelines, reflecting the latest academic research and clinical developments. This book is unique in the breadth of issues covered and its focus on therapeutic practice. It will be of interest to practitioners and students of psychotherapy, counselling and psychiatry.

The Asperkid's (Secret) Book of Social Rules

The Asperkid's (Secret) Book of Social Rules
Author: Jennifer Cook
Publisher: Jessica Kingsley Publishers
Total Pages: 282
Release: 2012-09-15
Genre: Psychology
ISBN: 0857006851

Download The Asperkid's (Secret) Book of Social Rules Book in PDF, Epub and Kindle

Being a teen or tween isn't easy for anyone but it can be especially tough for Asperkids. Jennifer O'Toole knows; she was one! This book is a top secret guide to all of the hidden social rules in life that often seem strange and confusing to young people with Asperger syndrome. The Asperkid's (Secret) Book of Social Rules offers witty and wise insights into baffling social codes such as making and keeping friends, blending in versus standing out from the crowd, and common conversation pitfalls. Chock full of illustrations, logical explanations, and comic strip practice sessions, this is the handbook that every adult Aspie wishes they'd had growing up. Ideal for all 10-17 year olds with Asperger syndrome, this book provides inside information on over thirty social rules in bite-sized chunks that older children will enjoy, understand, and most importantly use daily to navigate the mysterious world around them.