Rebuilding Trust in the Workplace

Rebuilding Trust in the Workplace
Author: Dennis S. Reina
Publisher: Berrett-Koehler Publishers
Total Pages: 232
Release: 2010-10-03
Genre: Business & Economics
ISBN: 1605099449

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An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive—and pleasant—environment. Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers’ interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. Everyone has experienced gossiping, missed deadlines, someone taking credit for other people’s work, or “little white lies.” You may have been hurt. You may have realized that you inadvertently let others down. Or you may be wondering how to help others reeling from broken trust. No matter your vantage point, this new book from two award-winning authors and consultants to top-tier organizations offers a proven seven-step process to heal pain and rebuild trust. This compassionate, practical approach helps you reframe the experience, take responsibility, forgive, let go, and move on. You can feel motivated to go to work again—and safe to be more fully who you are, giving your organization your best thinking, highest intention, risk-taking, and creativity. And in a place of self-discovery, self-trust, and authenticity, you can connect more fully with others in your personal life as well. While there have been many books on recovering from betrayal in personal relationships, this is the first to focus specifically on the workplace—and the first to give equal weight to what to do when you have hurt others. “Rebuilding trust is a job you cannot ignore if you want a thriving workplace. Don’t miss this book.” —John Kador, author of Effective Apology

The Power of Trust

The Power of Trust
Author: Sandra J. Sucher
Publisher: PublicAffairs
Total Pages: 304
Release: 2021-07-06
Genre: Business & Economics
ISBN: 1541756665

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A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

The Trust Edge

The Trust Edge
Author: David Horsager
Publisher: Simon and Schuster
Total Pages: 368
Release: 2012-10-09
Genre: Business & Economics
ISBN: 1476711372

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"Originally published in 2009 by Summerside Press."

Rebuilding Trust in the Workplace

Rebuilding Trust in the Workplace
Author: Dennis Reina
Publisher: ReadHowYouWant.com
Total Pages: 266
Release: 2011-08-11
Genre: Business & Economics
ISBN: 1459625226

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Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co - workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence - busting, ...

Trust and Betrayal in the Workplace

Trust and Betrayal in the Workplace
Author: Dennis Reina PhD
Publisher: Berrett-Koehler Publishers
Total Pages: 239
Release: 2015-02-02
Genre: Business & Economics
ISBN: 1626562598

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This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on Forgiveness in the Workplace

Trust and Betrayal in the Workplace

Trust and Betrayal in the Workplace
Author: Dennis S. Reina
Publisher: Berrett-Koehler Publishers
Total Pages: 274
Release: 2006-01-12
Genre: Business & Economics
ISBN: 1576759490

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In competitive global economy, organisations sometimes must make difficult or even painful changes. This title is about trust - the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it. It provides an approach to trust that outlines a common language to discuss trust constructively.

The Truth about Trust in Business

The Truth about Trust in Business
Author: Vanessa Hall
Publisher: Greenleaf Book Group
Total Pages: 200
Release: 2011-10
Genre: Business & Economics
ISBN: 1937110214

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Trust gets a lot of lip service in the business world, particularly in the current economic climate. But according to author Vanessa Hall, few of us really understand what trust in, how to build it, and how to determine if others view us and our organizations as trustworthy. And issues of trust exact high costs for us - ethically and financially. Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers: knowledge of how to ensure that trust, once established, is not broken; guidance on how to become more trustworthy brands and businesses; and assessment tools for determining how trustworthy you are in each area of business. Delving into each area of business- sales, management, branding and marketing, customer services, leadership - the guidebook gives companies and leaders the tools they need to earn trust, reap the rewards, and stand apart from the competition.

Unleashed

Unleashed
Author: Frances Frei
Publisher: Harvard Business Press
Total Pages: 257
Release: 2020-06-02
Genre: Business & Economics
ISBN: 1633697053

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"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.

Gods of Management

Gods of Management
Author: Charles B. Handy
Publisher: Souvenir Press
Total Pages: 268
Release: 2009
Genre: Corporate culture
ISBN: 9780285638440

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"Charles Handy's four gods symbolise the different styles of management to be found in businesses and organisations today. Zeus is a dynamic entrepreneur who makes snap decisions. Apollo is the god of order who defines staff through their job description and not personality. Athena is the goddess who recognises expertise and creates a task culture. Dionysus creates a culture where staff owe little allegiance to a manager. Each god represents different values and creates a differing culture. To be successful a leader, or manager, needs to be aware of the culture within their organisation and to be able to work to its strengths to create a productive and satisfying workplace."--Publisher.

The Handbook of Conflict Resolution

The Handbook of Conflict Resolution
Author: Morton Deutsch
Publisher: John Wiley & Sons
Total Pages: 959
Release: 2006-09-18
Genre: Business & Economics
ISBN: 0787986666

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The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.