Quality Management In Environment Workplace Culture And Management
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| Author | : Joash Aminga |
| Publisher | : GRIN Verlag |
| Total Pages | : 107 |
| Release | : 2015-02-18 |
| Genre | : Business & Economics |
| ISBN | : 3656900434 |
Download Quality Management in Environment, Workplace Culture and Management Book in PDF, Epub and Kindle
Document from the year 2015 in the subject Business economics - Business Management, Corporate Governance, , course: TOTAL QUALITY MANAGEMENT, language: English, abstract: Although quality and quality management does not have a formal definition, most agree that it is an integration of all functions of a business to achieve high quality of products through continuous improvement efforts of all employees. Quality revolves around the concept of meeting or exceeding customer expectation applied to the product and service. Achieving high quality is an ever changing, or continuous, process therefore quality management emphasizes the ideas of working constantly toward improved quality. It involves every aspect of the company: processes, environment and people. Quality Management is becoming increasingly important to the leadership and management of all organisations. It is necessary to identify Quality Management as a distinct discipline of management and lay down universally understood and accepted rules for this discipline.
| Author | : Marshall Sashkin |
| Publisher | : Berrett-Koehler Publishers |
| Total Pages | : 226 |
| Release | : 1993 |
| Genre | : Business & Economics |
| ISBN | : 9781881052234 |
Download Putting Total Quality Management to Work Book in PDF, Epub and Kindle
This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
| Author | : Zahed Mannan |
| Publisher | : BUBT Journal |
| Total Pages | : 14 |
| Release | : 2019-12-31 |
| Genre | : Business & Economics |
| ISBN | : |
Download Corporate sustainability imperative: Creating a climate and transforming culture for total quality management Book in PDF, Epub and Kindle
The paper examines the necessity of corporate cultural transformation for implementing Total Quality Management (TQM) in organizations and then explores the basic elements of organizational culture in order for setting the stage for formulating the possible ways of transforming organizational culture to make it appropriate for TQM. Based on secondary data, the paper argues that change of corporate culture is inevitable for a fast-changing organization that aspires to gain competitive advantage in the turbulent business environment through continuous quality improvement. It suggests that (a) there is no best way to transform organizational culture and (b) changed culture needs to be sustained for continued success. It also attempts to identify lessons from cultural transformation efforts in the TQM organizations. Implications for management and organizations are presented, along with the directions for future research.
| Author | : David L. Goetsch |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2015-05-21 |
| Genre | : Total quality management |
| ISBN | : 9780133791853 |
Download Quality Management for Organizational Excellence Book in PDF, Epub and Kindle
This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.
| Author | : Adrian Wilkinson |
| Publisher | : Bloomsbury Publishing |
| Total Pages | : 225 |
| Release | : 1998-01-01 |
| Genre | : Business & Economics |
| ISBN | : 134926153X |
Download Managing with Total Quality Management Book in PDF, Epub and Kindle
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
| Author | : Stupak/Leitner |
| Publisher | : CRC Press |
| Total Pages | : 898 |
| Release | : 2001-03-22 |
| Genre | : Political Science |
| ISBN | : 9780824704155 |
Download Handbook of Public Quality Management Book in PDF, Epub and Kindle
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
| Author | : Stupak/Leitner |
| Publisher | : CRC Press |
| Total Pages | : 892 |
| Release | : 2019-09-16 |
| Genre | : Political Science |
| ISBN | : 148227048X |
Download Handbook of Public Quality Management Book in PDF, Epub and Kindle
Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
| Author | : Ajit Silva |
| Publisher | : iUniverse |
| Total Pages | : 135 |
| Release | : 2005-07 |
| Genre | : Business & Economics |
| ISBN | : 0595357563 |
Download The Ten Commandments of Quality Management Book in PDF, Epub and Kindle
Based on twenty years of management research, observations, practices, and experiences, The Ten Commandments of Quality Management will create the next generation of great leaders! Author Ajit Silva compares and contrasts the behavior patterns of traditional managers to quality managers and examines the ensuing outcomes of pursuing each management style. He also recommends using the quality management technique to organizations that want to raise employee morale, reduce attrition, increase productivity, increase customer satisfaction, increase profits, and expand market share by taking business away from the competition. The Employees-Customers-Owners (ECO) concept summarizes the behavior of quality managers. If ECO is not practiced, the results can be detrimental to an organization. The 'Ten Commandments" discussed include the following: Employee Champion Customer Champion Continuous Improvement A Learning Organization Leadership Paradigm Shift Corporate Goals, Not Individual Agendas The Ten Commandments of Quality Management will benefit corporate employees, college students, graduate degree candidates, and the average consumer-anyone seeking to have a successful management career!
| Author | : Mihaela Kelemen |
| Publisher | : SAGE |
| Total Pages | : 228 |
| Release | : 2003-02-28 |
| Genre | : Business & Economics |
| ISBN | : 9780761969044 |
Download Managing Quality Book in PDF, Epub and Kindle
Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in manufacturing, service and public sector organizations - compares and contrasts hard and soft technologies of quality management - critically reviews the rhetoric of TQM and business process re-engineering (BPR) - examines the consequences of quality on stakeholders - scrutinizes the language of quality management - documents the mundane nature of quality managemnt practices through the use of real life case studies Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management. It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.
| Author | : Rigard Steenkamp |
| Publisher | : Juta and Company Ltd |
| Total Pages | : 220 |
| Release | : 2002 |
| Genre | : Business & Economics |
| ISBN | : 9780702151903 |
Download The Quest for Quality of Work Life Book in PDF, Epub and Kindle
This work includes a thorough treatment of the roles of our organiztional culture and leadership that provide the seedbed for quality work life. The values encapsulated in the organizational value structure will determine the way operations are conducted. The operational conditions deal with the creation of a safe, heathy and motivating environment. Management is fast becoming of vital importance in all industries but particularly in mining and manufacturing. Quality of work life is not the sole responsibility of an organization and its management structures. The individual must accept part of the responsibility. This book provides extensive guidance on issues such as preparation to deal with change through the development of transformational intelligence, self-management skills and personal financial management. This book is the among the first in South Africa and one of few in the world to provide a holistic overview of the creation, development and maintenance of quality of work life (QWLO) in organizations.
