Business Process Management

Business Process Management
Author: Michael Glykas
Publisher: Springer
Total Pages: 474
Release: 2012-09-18
Genre: Technology & Engineering
ISBN: 3642284094

Download Business Process Management Book in PDF, Epub and Kindle

Business Process Management (BPM) has been in existence for decades. It uses, complements, integrates and extends theories, methods and tools from other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process performance measurement as weel as their link to all other organizational aspects like human resources management, strategy, information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present recent advances to BPR tools with special focus on information technology, workflow, business process modeling and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization. In the final chapters we present some new approaches that use fuzzy cognitive maps and a recently developed software tool for scenario creation and simulation in strategic management, business process management, performance measurement and social networking. The audience of this book is quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art concepts methodologies and tools for an audience of a more advanced level.

Process Measurement in Business Process Management

Process Measurement in Business Process Management
Author: Joachim Melcher
Publisher: KIT Scientific Publishing
Total Pages: 262
Release: 2012
Genre: Business & Economics
ISBN: 3866447892

Download Process Measurement in Business Process Management Book in PDF, Epub and Kindle

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.

Fundamentals of Business Process Management

Fundamentals of Business Process Management
Author: Marlon Dumas
Publisher: Springer
Total Pages: 546
Release: 2018-03-23
Genre: Computers
ISBN: 3662565099

Download Fundamentals of Business Process Management Book in PDF, Epub and Kindle

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Workflow-based Process Controlling

Workflow-based Process Controlling
Author: Michael Zur Muehlen
Publisher: Michael zur Muehlen
Total Pages: 300
Release: 2004
Genre: Industrial management
ISBN: 3832503889

Download Workflow-based Process Controlling Book in PDF, Epub and Kindle

Workflow-based Process Controlling Systems provide companies with the ability to measure the operational performance of their business processes in a timely and accurate fashion. The combination of workflow audit trails with data warehouse technology and operational business data allows for complex analyses that can support managers in their assessment of an organization's performance. The increasing maturity of business process management and data warehouse systems enables the design and development of advanced process-oriented management information systems. Michael zur Muehlen discusses the integration of workflow audit trail data with existing data warehouse structures and develops a reference architecture for process-oriented management information systems. Starting with an organizational and technical analysis of process organizations, this book provides a comprehensive documentation of business process management, workflow technology, and existing standardization efforts. The proposed reference architecture is validated in an industry context. A prototypical implementation of the reference architecture and its integration with a commercial business process management system are demonstrated as well. This book is directed at both practitioners and academics in the fields of business process management, management accounting, and information systems research.

Corporate Performance Management

Corporate Performance Management
Author: August-Wilhelm Scheer
Publisher: Springer Science & Business Media
Total Pages: 278
Release: 2006-03-20
Genre: Business & Economics
ISBN: 3540307877

Download Corporate Performance Management Book in PDF, Epub and Kindle

Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer.

Strategy and Business Process Management

Strategy and Business Process Management
Author: Carl F. Lehmann
Publisher: CRC Press
Total Pages: 295
Release: 2016-04-19
Genre: Business & Economics
ISBN: 1439890242

Download Strategy and Business Process Management Book in PDF, Epub and Kindle

This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr

Business Process Management

Business Process Management
Author: Mathias Weske
Publisher: Springer Nature
Total Pages: 464
Release: 2024
Genre: Business
ISBN: 3662695189

Download Business Process Management Book in PDF, Epub and Kindle

In this book, Mathias Weske details the complete business process lifecycle from process modeling to process enactment and process evaluation. After starting with the general foundations and abstractions in business process management, he introduces process modeling languages and process choreographies, as well as formal properties of processes and data. Eventually, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. The 4th edition of his book contains significant updates, including a new section on directly follows graphs that play a crucial role in process mining. In addition, the core of declarative process modeling is introduced. The increasingly important role of data in business processes is addressed by a new section on data objects and data models in the data and decision chapter. To cover a recent trend in process automation, the enterprise systems architecture chapter now includes a section on robotic process automation. Mathias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. Hence his textbook is ideally suited for classes on business process management, information systems architecture, and workflow management alike. The accompanying website www.bpm-book.com contains further information and additional teaching material.

Handbook of Research on Business Process Modeling

Handbook of Research on Business Process Modeling
Author: Cardoso, Jorge
Publisher: IGI Global
Total Pages: 634
Release: 2009-04-30
Genre: Business & Economics
ISBN: 1605662895

Download Handbook of Research on Business Process Modeling Book in PDF, Epub and Kindle

"This book aids managers in the transformation of organizations into world-class competitors through business process applications"--Provided by publisher.

Business Process Management and the Balanced Scorecard

Business Process Management and the Balanced Scorecard
Author: Ralph F. Smith
Publisher: John Wiley & Sons
Total Pages: 259
Release: 2010-06-03
Genre: Business & Economics
ISBN: 0470893125

Download Business Process Management and the Balanced Scorecard Book in PDF, Epub and Kindle

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.