Performance Drivers in the Australian Banking and Financial Industry
Author | : Ami-Lee Kelly |
Publisher | : Routledge |
Total Pages | : 185 |
Release | : 2021-07-21 |
Genre | : Business & Economics |
ISBN | : 100041731X |
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Talent management is a way banks acquire competitive advantage. Practices such as personality profiling with effective knowledge-based productivity and the application of high-performance work systems help to set a company apart from its competition and maintain this competitive advantage. This book provides an in-depth look at the relationship between personality types and individual-level performance in knowledge-based environments, through cases in Australia’s banking and finance sector. This book also examines how high-performance workplace systems influence individual performance in relation to productivity through a multi-level analysis of micro- and meso-level factors. The findings in this book have relevant implications not only for the Australian system but also for other banking and financial service contexts outside of Australia.