Operations Management In The Hospitality Industry
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Author | : Peter Szende |
Publisher | : Emerald Group Publishing |
Total Pages | : 220 |
Release | : 2021-06-10 |
Genre | : Business & Economics |
ISBN | : 1838675434 |
Download Operations Management in the Hospitality Industry Book in PDF, Epub and Kindle
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Author | : Kaye Sung Chon |
Publisher | : Routledge |
Total Pages | : 411 |
Release | : 1999-07-01 |
Genre | : Business & Economics |
ISBN | : 1136751807 |
Download The International Hospitality Business Book in PDF, Epub and Kindle
International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management co
Author | : |
Publisher | : |
Total Pages | : |
Release | : 2018 |
Genre | : |
ISBN | : 9781635498721 |
Download Operations Management in Hospitality Industry Book in PDF, Epub and Kindle
Author | : Michael Chibili |
Publisher | : Routledge |
Total Pages | : 944 |
Release | : 2019-11-22 |
Genre | : Business & Economics |
ISBN | : 1000036049 |
Download Modern Hotel Operations Management Book in PDF, Epub and Kindle
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Author | : Philip Gibson |
Publisher | : Routledge |
Total Pages | : 205 |
Release | : 2006-08-11 |
Genre | : Business & Economics |
ISBN | : 1136412778 |
Download Cruise Operations Management Book in PDF, Epub and Kindle
Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as: · The history and image of cruising · How to design a cruise and itinerary planning · Roles and responsibilities on a cruise ship · Customer service systems and passenger profiles · Managing food and drink operations onboard · Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
Author | : Peter Jones |
Publisher | : Routledge |
Total Pages | : 450 |
Release | : 2008 |
Genre | : Business & Economics |
ISBN | : 0750687533 |
Download Handbook of Hospitality Operations and IT Book in PDF, Epub and Kindle
Handbook of Hospitality Operations and IT provides an authoritative resource for critical reviews of research into both operations and IT management. Internationally renowned scholars provide in-depth essays and explanations of case studies, to illustrate how practices and concepts can be applied to the hospitality industry. Topics include: Theories of operations management, involving the processing of materials, customers and information, The responsibilities of the operations manager: quality, productivity, and innovation, The role of the customer in operations management, Major aspects of operations and information management in hospitality. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Author | : Denney G. Rutherford |
Publisher | : John Wiley & Sons Incorporated |
Total Pages | : 381 |
Release | : 1990 |
Genre | : Hotel management. |
ISBN | : 9780442205348 |
Download Hotel Management and Operations Book in PDF, Epub and Kindle
Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR
Author | : Peter Jones |
Publisher | : Weidenfeld & Nicolson |
Total Pages | : 198 |
Release | : 1989 |
Genre | : Business & Economics |
ISBN | : |
Download The Management of Hotel Operations Book in PDF, Epub and Kindle
Author | : David K. Hayes |
Publisher | : Prentice Hall |
Total Pages | : 624 |
Release | : 2016 |
Genre | : Hotel management |
ISBN | : 9780134337623 |
Download Hotel Operations Management Book in PDF, Epub and Kindle
Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
Author | : Willy Legrand |
Publisher | : Routledge |
Total Pages | : 389 |
Release | : 2013-02-11 |
Genre | : Business & Economics |
ISBN | : 1136298142 |
Download Sustainability in the Hospitality Industry 2nd Ed Book in PDF, Epub and Kindle
Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.