Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises

Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises
Author: Toubes, Diego R.
Publisher: IGI Global
Total Pages: 308
Release: 2021-05-21
Genre: Business & Economics
ISBN: 1799869989

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Tourism destinations are traditionally dominated by small and medium-sized enterprises that provide a wide range of products to tourists such as accommodation, travel services, transportation, recreation and entertainment, and food and beverage services. New knowledge and global risks have emerged, and small and medium-sized tourism enterprises (SMTEs) are now highly vulnerable. Recently, the COVID-19 pandemic has hit the whole world and caused a change in the tourism paradigm. Many SMTEs around the world have been severely affected by the need to completely shut down their activities for months, and expectations for recovery in the medium term are not optimistic. SMTEs do not have the capacity and increased resources—financial, human, operational—of large companies to prepare for crisis contingencies (planning) and respond to the challenges they face. They simply do not have the resources or knowledge for risk analysis and the creation of crisis teams or plans. This is an area of growing importance and concern, both in the public and private sectors, where specific research and more in-depth knowledge are needed. Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises connects research in the field of crisis management with the risks affecting small and medium-sized tourism enterprises. The book presents prevailing research on SME-related planning, response, and recovery during crisis situations, further propelling much-needed literature on these challenges in today’s tourism industry. The chapters cover important topics such as terrorism threats, disaster management, resilient strategies, pandemic management, and risk analysis. The target audience of this book will be composed of professionals working in the tourism and hospitality industries, restaurateurs, travel agencies, hotel executives, directors, managers, crisis and risk planners, policymakers, government officials, researchers, and academicians who are interested in the threats to tourism businesses and how small and medium-sized enterprises can manage and navigate these risks.

Innovative Thinking in Risk, Crisis, and Disaster Management

Innovative Thinking in Risk, Crisis, and Disaster Management
Author: Simon Bennett
Publisher: Routledge
Total Pages: 288
Release: 2016-05-23
Genre: Technology & Engineering
ISBN: 1317116291

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Risk is an enduring theme of modern life. It permeates political, economic and environmental domains. Some risks are unavoidable. Others are not. Innovative Thinking in Risk, Crisis, and Disaster Management provides ideas and action plans for in a risk society. Dealing with issues of civil safety and security, the book addresses the management of socio-technical risks and hazards, environmental risk, and risk perception. Focusing on risk reduction, chapters cover key themes such as terrorism, public order, emergency responding, energy supply, climate change, and natural disasters. Featuring contributions from expert scholars, the book is both accessible and original. Practitioners in the emergency services, industry and commerce will find the book to be valuable reading, whilst for policy makers, students and academics with a focus on risk and crisis management, this is an essential reference.

The Routledge Companion to Risk, Crisis and Emergency Management

The Routledge Companion to Risk, Crisis and Emergency Management
Author: Robert P. Gephart, Jr.
Publisher: Routledge
Total Pages: 522
Release: 2018-11-09
Genre: Business & Economics
ISBN: 1315458152

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This volume provides a comprehensive, up-to-date overview of the latest management and organizational research related to risk, crisis, and emergency management. It is the first volume to present these separate, but related, disciplines together. Combined with a distinctly social and organizational science approach to the topics (as opposed to engineering or financial economics), the research presented here strengthens the intellectual foundations of the discipline while contributing to the development of the field. The Routledge Companion to Risk, Crisis and Emergency Management promises to be a definitive treatise of the discipline today, with contributions from several key academics from around the world. It will prove a valuable reference for students, researchers, and practitioners seeking a broad, integrative view of risk and crisis management.

Risk and Crisis Communications

Risk and Crisis Communications
Author: Pamela (Ferrante) Walaski
Publisher: John Wiley & Sons
Total Pages: 159
Release: 2011-07-07
Genre: Technology & Engineering
ISBN: 1118093445

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The go-to guide for learning what to say and how to say it In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH&E) professionals in the process. Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the process behind crafting effective messages for a variety of different situations and explains the consequences of saying the wrong thing to an emotional audience. Incorporating numerous case studies—including the BP Deepwater Horizon Oil Spill and the 2010 H1N1 pandemic—it shows how messages can change the way an audience perceives an event and how they react to it, clearly demonstrating how ineffective messages can create untold difficulties for an organization's public image. Savvy SH&E professionals know that their role in helping to craft risk and crisis messages as well as assisting in the execution of risk communication plans provides a critical path to becoming more valuable members of their organizations. Risk and Crisis Communications: Methods and Messages provides invaluable assistance in helping SH&E professionals add value to their organization.

Crisis and Emergency Management

Crisis and Emergency Management
Author: Ali Farazmand
Publisher: Routledge
Total Pages: 852
Release: 2017-09-25
Genre: Business & Economics
ISBN: 1351570579

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More than 12 years have passed since the publication of the first edition of Crisis and Emergency Management. During that time numerous disasters—from 9/11 to massive earthquakes in Iran and China, to the giant Asian Tsunami, Hurricane Katrina, and the Fukushima Tsunami and ensuing nuclear meltdown—have changed the way we manage catastrophic events. With contributions from leading experts, this second edition features 40 new chapters that address recent worldwide crises and what we have learned from emergency responses to them. See What’s New in the Second Edition: Up-to-date concepts, theories, and practices Analysis of recent disasters and their effect on emergency management Policy and managerial lessons Suggestions for capacity building in crisis and emergency management The book covers a wide range of international issues using critical, empirical, and quantitative analyses. It discusses various approaches to topics such as resolving political tension and terrorism issues, the potential use of biological weapons, and the role of public relations in crisis. The author offers insight into organizational and community resiliency development; a "surprise management" theory in practice for upgrading the knowledge and skills in managing crises and governing emergencies; and better and more effective organizational, political, social, and managerial coordination in the processes. He presents case studies that enhance and advance the future theory and practice of crisis and emergency management, while at the same time providing practical advice that can be put to use immediately. Managing crises and governing emergencies in such an age of challenges demands a different kind of knowledge, skills, and attitudes that were not available yesterday. This book gives you valuable information with applications at the macro, micro, organizational, and interorganizational levels, preparing you for emergency management in an increasingly globalized and uncertain world.

The Routledge Companion to Risk, Crisis and Security in Business

The Routledge Companion to Risk, Crisis and Security in Business
Author: Kurt J. Engemann
Publisher: Routledge
Total Pages: 484
Release: 2018-06-14
Genre: Business & Economics
ISBN: 131724429X

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Aware that a single crisis event can devastate their business, managers must be prepared for the worst from an expansive array of threats. The Routledge Companion to Risk, Crisis and Security in Business comprises a professional and scholarly collection of work in this critical field. Risks come in many varieties, and there is a growing concern for organizations to respond to the challenge. Businesses can be severely impacted by natural and man-made disasters including: floods, earthquakes, tsunami, environmental threats, terrorism, supply chain risks, pandemics, and white-collar crime. An organization’s resilience is dependent not only on their own system security and infrastructure, but also on the wider infrastructure providing health and safety, utilities, transportation, and communication. Developments in risk security and management knowledge offer a path towards resilience and recovery through effective leadership in crisis situations. The growing body of knowledge in research and methodologies is a basis for decisions to safeguard people and assets, and to ensure the survivability of an organization from a crisis. Not only can businesses become more secure through risk management, but an effective program can also facilitate innovation and afford new opportunities. With chapters written by an international selection of leading experts, this book fills a crucial gap in our current knowledge of risk, crisis and security in business by exploring a broad spectrum of topics in the field. Edited by a globally-recognized expert on risk, this book is a vital reference for researchers, professionals and students with an interest in current scholarship in this expanding discipline.

Disaster and Development

Disaster and Development
Author: Naim Kapucu
Publisher: Springer Science & Business Media
Total Pages: 469
Release: 2014-04-11
Genre: Nature
ISBN: 3319044680

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This book offers a systematic, empirical examination of the concepts of disasters and sustainable economic development applied to many cases around the world. It presents comprehensive coverage of the complex and dynamic relationship between disaster and development, making a vital contribution to the literature on disaster management, disaster resilience and sustainable development. The book collects twenty-three chapters, examining theoretical issues and investigating practical cases on policy, governance, and lessons learned in dealing with different types of disasters (e.g., earthquakes, floods and hurricanes) in twenty countries and communities around the world.

The Social Roots of Risk

The Social Roots of Risk
Author: Kathleen Tierney
Publisher: Stanford University Press
Total Pages: 318
Release: 2014-07-23
Genre: Social Science
ISBN: 0804791406

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“This book about risk and disaster—and how they get amplified—is fascinating and hugely important as we face an ever-more-turbulent world.” —Rebecca Solnit, award-winning author of A Field Guide to Getting Lost The first decade of the twenty-first century saw a remarkable number of large-scale disasters. Earthquakes in Haiti and Sumatra underscored the serious economic consequences that catastrophic events can have on developing countries, while 9/11 and Hurricane Katrina showed that first world nations remain vulnerable. The Social Roots of Risk argues against the widespread notion that cataclysmic occurrences are singular events, driven by forces beyond our control. Instead, Kathleen Tierney contends that disasters of all types—be they natural, technological, or economic—are rooted in common social and institutional sources. Put another way, risks and disasters are produced by the social order itself—by governing bodies, organizations, and groups that push for economic growth, oppose risk-reducing regulation, and escape responsibility for tremendous losses when they occur. Considering a wide range of historical and looming events—from a potential mega-earthquake in Tokyo that would cause devastation far greater than what we saw in 2011, to BP’s accident history prior to the 2010 blowout—Tierney illustrates trends in our behavior, connecting what seem like one-off events to illuminate historical patterns. Like risk, human resilience also emerges from the social order, and this book makes a powerful case that we already have a significant capacity to reduce the losses that disasters produce. A provocative rethinking of the way that we approach and remedy disasters, The Social Roots of Risk leaves readers with a better understanding of how our own actions make us vulnerable to the next big crisis—and what we can do to prevent it. “Brilliant . . . Drawing on a trove of timely case studies, Tierney analyses how factors such as speculative finance and rampant development allow natural and economic blips to tip more easily into catastrophe.” —Nature

Business Continuity Management

Business Continuity Management
Author: Ethné Swartz
Publisher: Routledge
Total Pages: 483
Release: 2010-03-26
Genre: Business & Economics
ISBN: 1134196873

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Since the publication of the first edition in 2002, interest in crisis management has been fuelled by a number of events, including 9/11. The first edition of this text was praised for its rigorous yet logical approach, and this is continued in the second edition, which provides a well-researched, theoretically robust approach to the topic combined with empirical research in continuity management. New chapters are included on digital resilience and principles of risk management for business continuity. All chapters are revised and updated with particular attention being paid to the impact on smaller companies. New cases include: South Africa Bank, Lego, Morgan Stanley Dean Witter; small companies impacted by 9/11; and the New York City power outage of August 2003.