New Edition The law is an art, not a science. The Art of the Start +learn how to screen clients, understand the sales principle that the "best sale you make is the sale you don't make." + Sample engagement letters: what you will do and what you won't do + The three things you must know in representing multiple parties and how to document same + The biggest mistake that defendants make in litigation hold letters and how to fix it, with samples The Art of Counseling - They don't teach it in law school. Partners seldom clue you in. No more. + Counseling clients on how to decide to impose the employment law equivalent of capital punishment: termination + The power of questions?which ones to ask and when. Which questions to ask and when + Breaking bad news + How to turn bad news into good news: the art of reframing + Writing to be understood in a digital world The Art of the Deposition + How to get the witness to canonize your witnesses + Getting a witness to commit + No lose questions for plaintiffs and defendants: know them, use them + Negotiating to get the answer you want + Controlling the witness + deposition preparation for the key witness The Art of Ethical Decision Making + Pickett's charge at Gettysburg and its lessons + How to develop a proper response to a tough ethical issue + The use of storytelling to help clients find their wisdom The Art of Persuasion + Developing a bottom line up front mindset + Using charts to persuade + How to persuade in retaliation, noncompete, ADA cases and more + Sample opening statements: how to construct and why