In today's competitive marketplace, the flow of goods and services to customers must not be hindered by obstacles such as maintenance downtime. To stay on top, managers must implement strategies that keep operations performing at high levels. Uptime, 2nd Edition, is an updated and expanded version of the invaluable first edition and provides current insight into successful strategies for managers, maintenance, and non-maintenance professionals alike. Updates from the first edition include current trends in technology, reliability maintenance improvements, and the challenges of finding qualified maintenance personnel due to an aging labor force. In addition, it gives a thorough review of what it takes to achieve excellence in maintenance - a key business process in any capital intensive industry. It treats this technical topic in a way that is easy to understand and links a variety of seemingly disparate and competing concepts into a single simple strategy. This new edition: Contains a single simple strategy depicted by a pyramid containing 10 components for world class maintenance, arrayed in a logical order. Draws on the expertise and observation of the authors as maintenance management consultants. Includes a number of updates to the original first edition, particularly in its discussion of computerized systems and support tools. Readers of this book will see many new examples that are more current and relevant to today's business environment.