ITIL Version 3 at a Glance

ITIL Version 3 at a Glance
Author: John O. Long
Publisher: Springer Science & Business Media
Total Pages: 84
Release: 2008-07-18
Genre: Computers
ISBN: 0387773932

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ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

Software and Data Technologies

Software and Data Technologies
Author: José Cordeiro
Publisher: Springer
Total Pages: 295
Release: 2011-03-30
Genre: Computers
ISBN: 3642201164

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This book constitutes the refereed proceedings of the 4th International Conference on Software and Data Technologies, ICSOFT 2009, held in Sofia, Bulgaria, in July 2009. The 19 revised full papers presented together with two invited papers were carefully reviewed and selected as best papers from 212 submissions. The papers are organized in topical sections on enterprise software technology; software engineering; distributed systems; data management; knowledge-based systems.

Research Challenges in Information Science: Information Science and the Connected World

Research Challenges in Information Science: Information Science and the Connected World
Author: Selmin Nurcan
Publisher: Springer Nature
Total Pages: 692
Release: 2023-05-22
Genre: Computers
ISBN: 3031330803

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This book constitutes the proceedings of the 17th International Conference on Research Challenges in Information Sciences, RCIS 2023, which took place in Corfu, Greece, during May 23–26, 2023. It focused on the special theme "Information Science and the Connected World". The scope of RCIS is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice. The 28 full papers presented in this volume were carefully reviewed and selected from a total of 87 submissions. The book also includes 15 Forum papers and 6 Doctoral Consortium papers. The contributions were organized in topical sections named: Requirements; conceptual modeling and ontologies; machine learning and analytics; conceptual modeling and semantic networks; business process design and computing in the continuum; requirements and evaluation; monitoring and recommending; business process analysis and improvement; user interface and experience; forum papers; doctoral consortium papers. Two-page abstracts of the tutorials can be found in the back matter of the volume.

Coordinating Service Compositions

Coordinating Service Compositions
Author: Nelly Schuster
Publisher: KIT Scientific Publishing
Total Pages: 200
Release: 2014-05-22
Genre: Computers
ISBN: 3731500345

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Electronic documents frequently include contributions from different human and non-human sources. The Web, for instance, offers ever-changing content and services which can perform activities during document creation. This thesis introduces a solution for collaborative document creation which maps contributions of human and non-human participants to software services. The joint flexible composition and coordination of these services leads to a novel understanding of dynamic Web-based documents.

Applying Business Intelligence Initiatives in Healthcare and Organizational Settings

Applying Business Intelligence Initiatives in Healthcare and Organizational Settings
Author: Miah, Shah J.
Publisher: IGI Global
Total Pages: 402
Release: 2018-07-13
Genre: Business & Economics
ISBN: 1522557199

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Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the best decisions for the financial solvency of their organizations. Understanding the use of analytics, reporting, and data mining in everyday business environments is imperative to the success of modern businesses. Applying Business Intelligence Initiatives in Healthcare and Organizational Settings incorporates emerging concepts, methods, models, and relevant applications of business intelligence systems within problem contexts of healthcare and other organizational boundaries. Featuring coverage on a broad range of topics such as rise of embedded analytics, competitive advantage, and strategic capability, this book is ideally designed for business analysts, investors, corporate managers, and entrepreneurs seeking to advance their understanding and practice of business intelligence.

Process Modeling Style

Process Modeling Style
Author: John Long
Publisher: Morgan Kaufmann
Total Pages: 98
Release: 2014-03-11
Genre: Computers
ISBN: 0128010401

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Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable. Gives solid advice for creating roles, work products, and processes Instucts on how to organize and structure the parts of a process Gives examples of documents you should use to define a set of processes

Organizational, Legal, and Technological Dimensions of Information System Administration

Organizational, Legal, and Technological Dimensions of Information System Administration
Author: Portela, Irene Maria
Publisher: IGI Global
Total Pages: 327
Release: 2013-09-30
Genre: Computers
ISBN: 146664527X

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In addition to capital infrastructure and consumers, digital information created by individual and corporate consumers of information technology is quickly being recognized as a key economic resource and an extremely valuable asset to a company. Organizational, Legal, and Technological Dimensions of Information System Administration recognizes the importance of information technology by addressing the most crucial issues, challenges, opportunities, and solutions related to the role and responsibility of an information system. Highlighting various aspects of the organizational and legal implications of system administration, this reference work will be useful to managers, IT professionals, and graduate students who seek to gain an understanding in this discipline.

ITIL® 2011 At a Glance

ITIL® 2011 At a Glance
Author: John O. Long
Publisher: Springer Science & Business Media
Total Pages: 98
Release: 2012-07-01
Genre: Computers
ISBN: 1461438977

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"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.

Foundations of ITIL® V3

Foundations of ITIL® V3
Author: Arjen de Jong
Publisher: Van Haren
Total Pages: 381
Release: 2007-09-09
Genre: Architecture
ISBN: 9087539169

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Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:

The ITIL V3 Factsheet Benchmark Guide

The ITIL V3 Factsheet Benchmark Guide
Author: Michael Wedemeyer
Publisher: Lulu.com
Total Pages: 133
Release: 2007
Genre: Computers
ISBN: 0980438802

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New ITIL V3! Real-life use, insights and applications for all ITIL V3 processes * 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams * 150 hours of work poured into 132 pages of real life data for this Guide. Known as the "ITIL V3 Encyclopedia," The Guide brings you exclusive data for all ITIL V3's 19 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you. Use the 51 MindMaps and 19 tables of ITIL data to: * Compare your ITIL approach to your competitors' and best practice * (Re)design your ITIL processes and activities to improve results -- based on The new extensive MindMaps * Get more insight in the processes activities * Convince your boss (or client) to OK your implementation ideas and budget * Discover if the new ITIL processes and activities or other advanced tactics are worth applying for your organization * Find out how relations between processes differ by process (lots of data.)