Harnessing the Power of Social Media and Web Analytics

Harnessing the Power of Social Media and Web Analytics
Author: Ayanso, Anteneh
Publisher: IGI Global
Total Pages: 327
Release: 2014-02-28
Genre: Business & Economics
ISBN: 1466651954
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Social media has opened several new marketing channels to assist in business visibility as well as provide real-time customer feedback. With the emergence of new internet technologies, businesses are increasingly recognizing the value of social media and web presence in the promotion of their products and services. Harnessing the Power of Social Media and Web Analytics documents high-quality research to empower businesses to derive intelligence from social media sites. These emerging technological tools have allowed businesses to quantify, understand, and respond to customers’ conversations about their corporate reputation and brands within online communities. This publication is ideal for academic and professional audiences interested in applications and practices of social media and web analytics in various industries.

Social Nation

Social Nation
Author: Barry Libert
Publisher: John Wiley & Sons
Total Pages: 261
Release: 2010-07-23
Genre: Business & Economics
ISBN: 0470890258
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It's time to join Social Nation and prosper! This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. As a leader and manager, you'll find out how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. This book relies on well-known case studies about businesses that illustrate how social principles and strategies can help organizations to: Integrate social skills into existing managerial and leadership practices Overcome some of the common risks and objections that are often cited as obstacles to becoming a successful social enterprise Adopt new forms of social leadership across the entire organization Attain social intelligence by listening, understanding, and measuring outcomes of your investment in relationships with customers, employees and partners Realize tangible economic benefits and ROI from new product and service offerings Social Nation provides readers with an opportunity to join the Social Nation community and share experiences with other leaders and social individuals.

Social Media and Networking: Concepts, Methodologies, Tools, and Applications

Social Media and Networking: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 2337
Release: 2015-07-31
Genre: Social Science
ISBN: 1466686154
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In the digital era, users from around the world are constantly connected over a global network, where they have the ability to connect, share, and collaborate like never before. To make the most of this new environment, researchers and software developers must understand users’ needs and expectations. Social Media and Networking: Concepts, Methodologies, Tools, and Applications explores the burgeoning global community made possible by Web 2.0 technologies and a universal, interconnected society. With four volumes of chapters related to digital media, online engagement, and virtual environments, this multi-volume reference is an essential source for software developers, web designers, researchers, students, and IT specialists interested in the growing field of digital media and engagement. This four-volume reference includes various chapters covering topics related to Web 2.0, e-governance, social media activism, internet privacy, digital and virtual communities, e-business, customer relationship management, and more.

Contemporary Issues in Social Media Marketing

Contemporary Issues in Social Media Marketing
Author: Bikramjit Rishi
Publisher: Routledge
Total Pages: 273
Release: 2017-07-28
Genre: Business & Economics
ISBN: 1317193989
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In a short time span, social media has transformed communication, as well as the way consumers buy, live and utilize products and services. Understanding the perspectives of both consumers and marketers can help organizations to design, develop and implement better social media marketing strategies. However, academic research on social media marketing has not kept pace with the practical applications and this has led to a critical void in social media literature. This new text expertly bridges that void. Contemporary Issues in Social Media provides the most cutting edge findings in social media marketing, through original chapters from a range of the world’s leading specialists in the area. Topics include: • The consumer journey in a social media world • Social media and customer relationship management (CRM) • Social media marketing goals and objectives • Social media and recruitment • Microblogging strategy And many more. The book is ideal for students of social media marketing, social media marketing professionals, researchers and academicians who are interested in knowing more about social media marketing. The book will also become a reference resource for those organizations which want to use social media marketing for their brands.

Social Media Performance Evaluation and Success Measurements

Social Media Performance Evaluation and Success Measurements
Author: Brown Sr., Michael A.
Publisher: IGI Global
Total Pages: 322
Release: 2016-12-21
Genre: Computers
ISBN: 1522519645
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There are many different social media platforms that provide a wide array of services. Exploring the results yielded by these platforms can enhance their usefulness and impact on society’s advancement. Social Media Performance Evaluation and Success Measurements is a pivotal reference source for the latest scholarly research on social networking participation expectations and values to examine individual performance in digital communication activities. Featuring coverage across a range of topics, such as crisis communication, social networking engagement, and return on investments, this publication is ideally designed for academicians, practitioners, and researchers seeking current research on the benefits of utilizing the social network environment of today.

Political Scandal, Corruption, and Legitimacy in the Age of Social Media

Political Scandal, Corruption, and Legitimacy in the Age of Social Media
Author: Demirhan, Kamil
Publisher: IGI Global
Total Pages: 310
Release: 2016-12-21
Genre: Political Science
ISBN: 1522520392
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The way in which social media is utilized has changed over the years, making it a growing forum for political discussion. Due to this, analyzing relationships between social media and politics can lead to an increased awareness of current political affairs. Political Scandal, Corruption, and Legitimacy in the Age of Social Media is an essential research source for the latest information on national and international political propaganda and opinions spread by technological forums. Featuring expansive coverage on a number of relevant topics and perspectives, such as environmental justice, alternative ideology, and information and communication technologies (ICTs), this publication is ideally designed for researchers, students, and professionals seeking current research on the connection between social media and politics and its impact on modern society.

Digital Arts and Entertainment: Concepts, Methodologies, Tools, and Applications

Digital Arts and Entertainment: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 1693
Release: 2014-06-30
Genre: Art
ISBN: 1466661151
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In today’s interconnected society, media, including news, entertainment, and social networking, has increasingly shifted to an online, ubiquitous format. Artists and audiences will achieve the greatest successes by utilizing these new digital tools. Digital Arts and Entertainment: Concepts, Methodologies, Tools, and Applications examines the latest research and findings in electronic media, evaluating the staying power of this increasingly popular paradigm along with best practices for those engaged in the field. With chapters on topics ranging from an introduction to online entertainment to the latest advances in digital media, this impressive three-volume reference source will be important to researchers, practitioners, developers, and students of the digital arts.

Power, Surveillance, and Culture in YouTube™'s Digital Sphere

Power, Surveillance, and Culture in YouTube™'s Digital Sphere
Author: Crick, Matthew
Publisher: IGI Global
Total Pages: 340
Release: 2016-01-18
Genre: Technology & Engineering
ISBN: 146669856X
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Over the last several years, YouTube™ has become a public forum for creative, informative, and political endeavors around the globe. As the website’s influence and appeal continues to grow, questions regarding the legal usage of material, as well as potential governance issues regarding surveillance and political sway, are becoming more relevant. Power, Surveillance, and Culture in YouTube™’s Digital Sphere examines the imaginative, socioeconomic, and innovative features of the video sharing community of YouTube™ and how these areas traverse the digital world. Highlighting theoretical concepts and empirical research, as well as in-depth discussions on cultural studies, participatory experience, and media theory, this publication will appeal to professionals, practitioners, researchers, and students interested in the use of video sharing as a means of surveillance, communication, or personal promotion.

Social Media Data Mining and Analytics

Social Media Data Mining and Analytics
Author: Gabor Szabo
Publisher: John Wiley & Sons
Total Pages: 352
Release: 2018-10-23
Genre: Computers
ISBN: 1118824857
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Harness the power of social media to predict customer behavior and improve sales Social media is the biggest source of Big Data. Because of this, 90% of Fortune 500 companies are investing in Big Data initiatives that will help them predict consumer behavior to produce better sales results. Social Media Data Mining and Analytics shows analysts how to use sophisticated techniques to mine social media data, obtaining the information they need to generate amazing results for their businesses. Social Media Data Mining and Analytics isn't just another book on the business case for social media. Rather, this book provides hands-on examples for applying state-of-the-art tools and technologies to mine social media - examples include Twitter, Wikipedia, Stack Exchange, LiveJournal, movie reviews, and other rich data sources. In it, you will learn: The four key characteristics of online services-users, social networks, actions, and content The full data discovery lifecycle-data extraction, storage, analysis, and visualization How to work with code and extract data to create solutions How to use Big Data to make accurate customer predictions How to personalize the social media experience using machine learning Using the techniques the authors detail will provide organizations the competitive advantage they need to harness the rich data available from social media platforms.