Handbook of Service Marketing Research

Handbook of Service Marketing Research
Author: Roland T. Rust
Publisher: Edward Elgar Publishing
Total Pages: 629
Release: 2014-02-28
Genre: Business & Economics
ISBN: 0857938851

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The Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. Cutting-edge topics include: customer relationships and loy

Handbook of Services Marketing and Management

Handbook of Services Marketing and Management
Author: Teresa Swartz
Publisher: SAGE
Total Pages: 538
Release: 2000
Genre: Business & Economics
ISBN: 9780761916123

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This is a comprehensive, practical and theoretical guide to the latest thinking in the foundations of services. The authors present contributions from the world''s leading experts on services marketing and management.'

The Routledge Handbook of Service Research Insights and Ideas

The Routledge Handbook of Service Research Insights and Ideas
Author: Eileen Bridges
Publisher: Routledge
Total Pages: 587
Release: 2020-04-02
Genre: Business & Economics
ISBN: 135124521X

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The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research.

Handbook of Pricing Research in Marketing

Handbook of Pricing Research in Marketing
Author: Vithala R. Rao
Publisher: Edward Elgar Publishing
Total Pages: 617
Release: 2009
Genre: Business & Economics
ISBN: 1848447442

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Pricing is an essential aspect of the marketing mix for brands and products. Further, pricing research in marketing is interdisciplinary, utilizing economic and psychological concepts with special emphasis on measurement and estimation. This unique Handbook provides current knowledge of pricing in a single, authoritative volume and brings together new cutting-edge research by established marketing scholars on a range of topics in the area. The environment in which pricing decisions and transactions are implemented has changed dramatically, mainly due to the advent of the Internet and the practices of advance selling and yield management. Over the years, marketing scholars have incorporated developments in game theory and microeconomics, behavioral decision theory, psychological and social dimensions and newer market mechanisms of auctions in their contributions to pricing research. These chapters, specifically written for this Handbook, cover these various developments and concepts as applied to tackling pricing problems. Academics and doctoral students in marketing and applied economics, as well as pricing-focused business practitioners and consultants, will appreciate the state-of-the-art research herein.

The Handbook of Marketing Research

The Handbook of Marketing Research
Author: Rajiv Grover
Publisher: SAGE
Total Pages: 721
Release: 2006-06-23
Genre: Business & Economics
ISBN: 141290997X

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The Handbook of Marketing Research comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented firm.

Handbook of Market Research

Handbook of Market Research
Author: Christian Homburg
Publisher: Springer
Total Pages: 0
Release: 2021-12-03
Genre: Business & Economics
ISBN: 9783319574110

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In this handbook, internationally renowned scholars outline the current state-of-the-art of quantitative and qualitative market research. They discuss focal approaches to market research and guide students and practitioners in their real-life applications. Aspects covered include topics on data-related issues, methods, and applications. Data-related topics comprise chapters on experimental design, survey research methods, international market research, panel data fusion, and endogeneity. Method-oriented chapters look at a wide variety of data analysis methods relevant for market research, including chapters on regression, structural equation modeling (SEM), conjoint analysis, and text analysis. Application chapters focus on specific topics relevant for market research such as customer satisfaction, customer retention modeling, return on marketing, and return on price promotions. Each chapter is written by an expert in the field. The presentation of the material seeks to improve the intuitive and technical understanding of the methods covered.

Handbook of Marketing Research Methodologies for Hospitality and Tourism

Handbook of Marketing Research Methodologies for Hospitality and Tourism
Author: Ronald A. Nykiel
Publisher: Psychology Press
Total Pages: 383
Release: 2007
Genre: Hospitality industry
ISBN: 0789034263

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The final section explains market analysis planning and communications, including preparing a research-based business review and the effective presentation of research findings.

Marketing Research with SAS Enterprise Guide

Marketing Research with SAS Enterprise Guide
Author: Kristof Coussement
Publisher: Routledge
Total Pages: 253
Release: 2017-03-02
Genre: Business & Economics
ISBN: 1351919725

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Many marketing researchers, companies and business schools need to use statistical procedures and accurately interpret the result, that's why the SAS® Enterprise Guide software, which uses a user-friendly drag-and-drop menu to extract statistical information, is so popular. Marketing Research with SAS Enterprise Guide includes 236 screen shots to provide a detailed explanation of the SAS® Enterprise Guide software. Based on a step-by-step approach and real managerial situations, it guides the reader to an understanding of the use of statistical methods. It demonstrates ways of extracting information, collating it to provide reliable knowledge, and how to use these insights to solve day-to-day business and research problems. SAS ® offers a stand-alone marketing research tool by means of the SAS® OnDemand Enterprise Guide solution for academics and business professionals. This straightforward, pragmatic reference manual will help: -

Handbook of Research on Integrating Social Media into Strategic Marketing

Handbook of Research on Integrating Social Media into Strategic Marketing
Author: Hajli, Nick
Publisher: IGI Global
Total Pages: 462
Release: 2015-04-30
Genre: Business & Economics
ISBN: 1466683546

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To survive in today’s competitive business environment, marketing professionals must look to develop innovative methods of reaching their customers and stakeholders. Web 2.0 provides a useful tool in developing the relationships between business and consumer. The Handbook of Research on Integrating Social Media into Strategic Marketing explores the use of social networking and other online media in marketing communications, including both best practices and common pitfalls to provide comprehensive coverage of the topic. This book is intended for marketing professionals, business managers, and anyone interested in how social media fits into today’s marketing environments.

Handbook of Sport Marketing Research

Handbook of Sport Marketing Research
Author: Nancy L. Lough
Publisher:
Total Pages: 0
Release: 2012
Genre: Sports
ISBN: 9781935412397

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Drawing from the seminal works published during the past two decades in Sport Marketing Quarterly, this collection edited by Nancy L. Lough and William A. Sutton brings to light foundational theories that have guided some of the most pragmatic studies to date. This Handbook revisits trends, presents instruments designed to assess key constructs, and provides critical analysis of industry practices with regard to issues such as gender, race, and ethical practices.