Handbook of Research on Global Challenges for Improving Public Services and Government Operations

Handbook of Research on Global Challenges for Improving Public Services and Government Operations
Author: Babao?lu, Cenay
Publisher: IGI Global
Total Pages: 622
Release: 2020-11-20
Genre: Political Science
ISBN: 1799849791

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As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental networks, research and teaching in public administration also adapted itself to these changes. Public policy research and instruction has become transformed and has diffused into other countries with the help of international organizations and other agents of change and transfer. Research in this field is seen as an opportunity for a definitive shift from traditional models of public administration in the sense that policies may be better designed, articulated, and governed through a collaborative approach, while service provision could be enhanced in terms of proximity, representativeness, and innovativeness. The Handbook of Research on Global Challenges for Improving Public Services and Government Operations provides comprehensive approaches to the study of public administration and public policy from a comparative perspective and includes sound theories and concepts for understanding opportunities and challenges governments face when seeking to improve public services and government operations. The book is a compilation of selective high-quality chapters covering cases, experiences, and practical recommendations on topics related to public administration, public policy, social policy, public management, and public affairs. This book is ideal for policymakers, students, and researchers in the field of public administration, public policy, governance, public management, public affairs, citizen engagement, and administrative sciences and management along with practitioners, stakeholders, and academicians interested in the best practices of various countries in public administration and policy.

The International Handbook of Public Administration and Governance

The International Handbook of Public Administration and Governance
Author: Andrew Massey
Publisher: Edward Elgar Publishing
Total Pages: 494
Release: 2015-04-30
Genre: Political Science
ISBN: 1781954496

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The International Handbook of Public Administration and Governance is a ground-breaking volume with eminent scholars addressing the key questions in relation to how international governments can solve public administration and governance challenges in

Handbook of Innovation in Public Services

Handbook of Innovation in Public Services
Author: Stephen P. Osborne
Publisher: Edward Elgar Publishing
Total Pages: 609
Release: 2013-01-01
Genre: Business & Economics
ISBN: 1849809755

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Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice. Taking the field forward and providing a baseline for future research, this highly unique and original Handbook will prove essential reading for academics, researchers, students, policymakers and practitioners across the fields of innovation, public policy, social policy and public management.

Public Service Operations Management

Public Service Operations Management
Author: Zoe Radnor
Publisher: Routledge
Total Pages: 451
Release: 2015-07-30
Genre: Business & Economics
ISBN: 1317602943

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How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements

Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements
Author: Al Ajeeli, Abid Thyab
Publisher: IGI Global
Total Pages: 556
Release: 2010-08-31
Genre: Political Science
ISBN: 1615207902

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"This book assists its readers in recommending formulation of ICT strategies for e-government implementation and maintenance from the perspective of acknowledging the importance of e-Governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.

Solving Public Problems

Solving Public Problems
Author: Beth Simone Noveck
Publisher: Yale University Press
Total Pages: 449
Release: 2021-06-22
Genre: Political Science
ISBN: 0300258623

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How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problems The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems. Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things—and how to close that gap. Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.

Managing the Public Sector

Managing the Public Sector
Author: KPMG. Global Government Expert Group
Publisher:
Total Pages: 57
Release: 2000
Genre: Civil service
ISBN:

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The Routledge Handbook of Global Public Policy and Administration

The Routledge Handbook of Global Public Policy and Administration
Author: Thomas R. Klassen
Publisher: Taylor & Francis
Total Pages: 451
Release: 2016-11-10
Genre: Political Science
ISBN: 1317487702

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The Routledge Handbook of Global Public Policy and Administration is a comprehensive leading-edge guide for students, scholars and practitioners of public policy and administration. Public policy and administration are key aspects of modern societies that affect the daily lives of all citizens. This handbook examines current trends and reforms in public policy and administration, such as financial regulation, risk management, public health, e-government and many others at the local, national and international levels. The two themes of the book are that public policy and administration have acquired an important global aspect, and that a critical role for government is the regulation of capital. The handbook is organized into three thematic sections – Contemporary Challenges, Policy and Administration Responses and Forging a Resilient Public Administration – to allow readers to quickly access knowledge and improve their understanding of topics. The opening chapter, introductions to sections and extensive glossary aid readers to most effectively learn from the book. Each chapter provides a balanced overview of current knowledge, identifying issues and discussing relevant debates. The book is written by authors from Europe, Asia, North and South America, Africa and Australia.

Public Services Delivery

Public Services Delivery
Author: World Bank
Publisher: World Bank Publications
Total Pages: 276
Release: 2005
Genre: Business & Economics
ISBN: 9780821361405

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This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.

A Handbook on Transformation and Transitioning Public Sector Governance

A Handbook on Transformation and Transitioning Public Sector Governance
Author: Emerson J. Jones
Publisher: Xlibris Corporation
Total Pages: 284
Release: 2018-07-06
Genre: Social Science
ISBN: 1543491367

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This is a handbook on reinventing and repositioning strategy for strengthening public sector governance, redesigning and remodelling the public service delivery system, administrative reshaping, creation of sustainable capacity for effective governance and improvements in governance effectiveness. It discusses various approaches for introducing strategic changes in diverse sectors and institutions for increased citizens value and satisfaction. It is an interactive resource that provides guiding principles and tools that support the reinventing and repositioning process at national and subnational governance levels. It describes the modelling of benefits and impacts to ensure resources are focused in the right areas to deliver the greatest benefits.