Conformance Checking and Diagnosis in Process Mining

Conformance Checking and Diagnosis in Process Mining
Author: Jorge Munoz-Gama
Publisher: Springer
Total Pages: 201
Release: 2016-11-22
Genre: Computers
ISBN: 3319494511
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Process mining techniques can be used to discover, analyze and improve real processes, by extracting models from observed behavior. The aim of this book is conformance checking, one of the main areas of process mining. In conformance checking, existing process models are compared with actual observations of the process in order to assess their quality. Conformance checking techniques are a way to visualize the differences between assumed process represented in the model and the real process in the event log, pinpointing possible problems to address, and the business process management results that rely on these models. This book combines both application and research perspectives. It provides concrete use cases that illustrate the problems addressed by the techniques in the book, but at the same time, it contains complete conceptualization and formalization of the problem and the techniques, and through evaluations on the quality and the performance of the proposed techniques. Hence, this book brings the opportunity for business analysts willing to improve their organization processes, and also data scientists interested on the topic of process-oriented data science.

Moving from conformance to performance

Moving from conformance to performance
Author: American Society for Quality. Annual Conference. ISO 9000 Conference
Publisher:
Total Pages:
Release: 2000
Genre:
ISBN:
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Beyond Governance

Beyond Governance
Author: Martin Fahy
Publisher: John Wiley & Sons
Total Pages: 336
Release: 2005-04-08
Genre: Business & Economics
ISBN: 0470013044
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Following a series of corporate scandals, legislators have company executives in their sights, and are arming themselves with ever-greater regulatory firepower. All agree that good governance is essential - but must not be allowed to stifle business performance. Beyond Governance develops the concept of Enterprise Governance, an emerging framework which unites Performance, Conformance and Corporate Responsibility and shows how addressing all of these areas in a concerted, coordinated fashion will deliver value to the organisation and its stakeholders. In particular, it focuses on the skills, processes and systems that are required to deliver excellence in each of these areas, giving readers a practical insight into the issues and an understanding of best practice in each area. Many firms are rethinking their finance activities in the light of e-commerce, shared service centres, business intelligence technology and cost pressures. Beyond Governance explores the challenge of building a modern, flexible finance function, describing the emerging role of the new CFO and how finance professionals should respond to this new business environment.

How to Audit ISO 9001:2015

How to Audit ISO 9001:2015
Author: Chad Kymal
Publisher: Quality Press
Total Pages: 136
Release: 2016-04-22
Genre: Business & Economics
ISBN: 087389927X
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ISO 9001:2015 includes many changes that not only affect the companies aiming to achieve certification to it, but also auditors. This book is the resource auditors need to fully understand ISO 9001:2015 and help them perform audits to it. This book integrates two different types of audit strategies, conformance audits and performance audits, into one process approach audit. Conformance audits confirm that the organization is meeting the requirements of the standard, while performance audits confirm that the QMS is achieving its intended results. The book includes: An introduction to ISO 9001:2015 An auditing strategy for ISO 9001:2015 How to conduct a Stage 1 audit for ISO 9001:2015 How to conduct a Stage 2 on-site audit for ISO 9001:2015 Appendices include an introduction to process focus, an assessment report template for Stage 1 audits, a confidential assessment report template for Stage 2 audits, and an ISO 9001:2015 conformance checklist.

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence
Author: James R. Evans
Publisher: Cengage Learning
Total Pages: 0
Release: 2013-01-02
Genre: Business & Economics
ISBN: 9781285069463
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Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Fundamentals of Quality Control and Improvement

Fundamentals of Quality Control and Improvement
Author: Amitava Mitra
Publisher: John Wiley & Sons
Total Pages: 800
Release: 2021-04-28
Genre: Technology & Engineering
ISBN: 1119692350
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The newest edition of an insightful and practical statistical approach to quality control and management In the newly revised and thoroughly updated Fifth Edition of Fundamentals of Quality Control and Improvement, accomplished academic, consultant, and author Dr. Amitava Mitra delivers a comprehensive and quantitative approach to quality management techniques. The book demonstrates how to integrate statistical concepts with quality assurance methods, incorporating modern ideas, strategies, and philosophies of quality management. You'll discover experimental design concepts and the use of the Taguchi method to incorporate customer needs, improve lead time, and reduce costs. The new edition also includes brand-new case studies at the end of several chapters, references to the statistical software Minitab 19, and chapter updates that add discussions of trending and exciting topics in quality control. The book includes access to supplementary material for instructors consisting of a new instructor's solutions manual and PowerPoint slides, as well as access to data sets for all readers. Readers will also benefit from the inclusion of: A thorough introduction to the evolution of quality and definitions of quality, quality control, quality assurance, quality circles, and quality improvement teams An exploration of customer needs and market share, as well as the benefits of quality control and the total quality system Practical discussions of quality and reliability, quality improvement, product and service costing, and quality costs A concise treatment of how to measure quality costs, the management of quality, and the interrelationship between quality and productivity Perfect for upper-level undergraduate and graduate students in quality control and improvement, the Fifth Edition of Fundamentals of Quality Control and Improvement will also earn a place in the libraries of business students and those undertaking training programs in Six Sigma.

Implementing ISO 9001:2000

Implementing ISO 9001:2000
Author: Tom Taormina
Publisher: Prentice Hall
Total Pages: 360
Release: 2002
Genre: Business & Economics
ISBN:
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ISO 9001:2000: A start-to-finish implementation guide to the newly updated ISO standard from two of the world's leading quality practitioners! -- The realist's guide to ISO 9001:2000 -- internal audits, choosing registrars, ensuring customer focus, measuring results, and much more. -- Dell's Asset Recovery Business (ARB): A start-to-finish ISO 9001 case study, from the insiders who made it happen! -- Moving ISO 9001 from "cost center" to "profit center"! To maintain their ISO 9001 certifications, organizations worldwide must upgrade to the brand-new ISO 9001:2000 standard. In this book, two of the world's leading quality practitioners present the most realistic, business-focused guide to ISO 9001:2000 implementation. The book's focus isn't on mere "conformance: " it shows companies how ISO 9001:2000 can support their key strategic initiatives -- and how to move ISO 9001:2000 from "cost center" to "profit center." Tom Taormina and Keith Brewer cover every aspect of ISO 9001:2000, including the new process model; the latest and most effective internal auditing techniques; how to select a registrar; how to reflect the new standard's requirements for customer focus and management involvement; and much more. In a start-to-finish ISO 9001 case study, the authors show how Dell's Asset Recovery Business (ARB) has gone beyond mere "compliance, " leveraging ISO 9001:2000 standards to build a fully integrated business management system that uses continuous improvement models to drive operational excellence and profitability.

The PerformanceStat Potential

The PerformanceStat Potential
Author: Robert D. Behn
Publisher: Brookings Institution Press
Total Pages: 434
Release: 2014-06-24
Genre: Political Science
ISBN: 0815725280
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A Brookings Institution Press and Ash Center for Democratic Governance and Innovation publication It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat—the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up—all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy—the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

Code of Federal Regulations

Code of Federal Regulations
Author:
Publisher:
Total Pages: 892
Release: 1992
Genre: Administrative law
ISBN:
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Total Quality Management

Total Quality Management
Author: Poornima M. Charantimath
Publisher: Pearson Education India
Total Pages: 690
Release: 2011
Genre: Executives
ISBN: 8131792447
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The enlarged and revised second edition of Total Quality Management blends the fundamental principles and historical foundation of total quality with practical applications and examples. The coverage of high-performance practices and developments in the quality management arena enables students to develop a basic appreciation of quality management concepts while retaining their focus on the goal of continuous improvement.