Fleet Services

Fleet Services
Author: Tim C King
Publisher: SAE International
Total Pages: 240
Release: 2015-09-10
Genre: Business & Economics
ISBN: 0768081734

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A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.

Fleet Management

Fleet Management
Author: John Dolce
Publisher: McGraw-Hill Companies
Total Pages: 312
Release: 1984
Genre: Technology & Engineering
ISBN:

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Fleet Services

Fleet Services
Author: Tim C King
Publisher: SAE International
Total Pages: 240
Release: 2015-09-10
Genre: Technology & Engineering
ISBN: 076808220X

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A keen focus on operations, cost management, leadership, and customer service is presented in this book for fleets to thrive in today’s competitive business environment. Basic concepts and customer service fundamentals, along with integrated best practices, and business tools are fully described. This model can be applied by service groups of any size to achieve quality performance benefits for both the customer and the fleet-provider. Fleet Services: Redefining Success presents: • A back-to-basics approach that begins by redefining a fleet's customers to fully identify and provide customer-driven services. • A hierarchy for success that includes development of management goals and strategies to exceed customer expectations. • Best practices and associated business tool requirements that assure exceptional service and win-win results. • An innovative business model that maximizes opportunities and positive outcomes for fleet service providers. It is the only single-source book of its kind that brings together the interests of fleet managers and their customers to achieve a higher level of business performance.

Analytical Fleet Maintenance Management

Analytical Fleet Maintenance Management
Author: John Dolce
Publisher:
Total Pages: 550
Release: 1998-01
Genre: Transportation
ISBN: 9781560919971

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A guide for supervisors and managers responsible for the vehicle maintenance management of a fleet, integrating relevant technological developments since the 1994 edition. Describes practical and cost-effective principles for daily operations. Among the features are trend reporting, problem resoluti

Blue Collar Fleet Management

Blue Collar Fleet Management
Author: Mark Lester
Publisher: Lulu.com
Total Pages: 104
Release: 2012-12-26
Genre: Business & Economics
ISBN: 130066410X

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Fleet management made simple, written around management of public fleet assets. Easy to read, simple easy to use formulas and concepts developed by author after a lifetime spent in equipment maintenance and fleet management. A must read for those seeking success in public sector fleet management.

Fleet Management and Logistics

Fleet Management and Logistics
Author: Teodor G. Crainic
Publisher: Springer Science & Business Media
Total Pages: 257
Release: 2012-12-06
Genre: Business & Economics
ISBN: 1461557550

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TEODOR GABRIEL CRAINIC, DIRECTOR The Centre for Research on Transportation (C.R.T.) was founded in 1971 by the Universite de Montreal. From 1988 on, it is jointly managed by the Universite de Montreal and its affiliated schools, the Ecole des Hautes Etudes Commerciales and Ecole Poly technique. Professors, students and researchers from many institutions in the Montreal area join forces at the C.R.T. to analyze transportation, logistics and telecommunication systems from a multidisciplinary perspective. The C.R.T. pursues three major, complementary objectives: training of high-level specialists; the advancement of knowledge and technology; the transfer of technology towards industry and the public sector. Its main field of expertise is the develop ment of quantitative and computer-based models and methods for the analysis of urban, regional and intercity transportation networks, as well as telecommunication systems. This applies to the study of passenger and commodity flows, as well as to the socioeconomic aspects of transportation: policy, regulation, economics. The twenty-fifth anniversary of the C.R.T. offered the opportunity to evaluate past accomplishments and to identify future trends and challenges. Five colloquia were thus organized on major research and application themes that also reflected our main research areas. They gathered together internationally renowned researchers who linked recent scientific and technological advances to modeling and methodological challenges waiting to be tackled, particularly concerning new problems and applica tions, and the increasingly widespread use of new technologies.

Guide for Government Motor Vehicle Fleet Management

Guide for Government Motor Vehicle Fleet Management
Author: United States. General Services Administration. Transportation and Communications Service
Publisher:
Total Pages: 72
Release: 1967
Genre: Government vehicles
ISBN:

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Federal Motor Vehicle Fleet Report

Federal Motor Vehicle Fleet Report
Author: United States. General Services Administration. Transportation and Public Utilities Service
Publisher:
Total Pages: 426
Release:
Genre: Government vehicles
ISBN:

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Fleet Management and Selection Systems for Highway Maintenance Equipment

Fleet Management and Selection Systems for Highway Maintenance Equipment
Author: David H. Fluharty
Publisher: Transportation Research Board
Total Pages: 44
Release: 2000
Genre: Technology & Engineering
ISBN: 9780309068666

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This synthesis report will be of interest to Department of Transportation (DOT) administrators, supervisors, equipment, and Management Information System (MIS)/Information Technology (IT) managers and staff, as well as to the engineering and MIS/IT consultants that work for them. It reviews that state of the practice, updating an earlier effort, NCHRP Synthesis 52: Maintenance and Selection Systems for Highway Maintenance Equipment. The synthesis addresses highway fleet maintenance issues in management, equipment, staffing, and technology. It describes the trend toward more sophisticated and complex MISs and reports on DOT efforts to develop more systematic approaches to measure equipment effectiveness and to incorporate this quantitative technology, successfully, into daily operations. This TRB report profiles specific state agency experience in hiring and retaining mechanics, staffing levels, management system complexity, and technologies. Sample shop work load and productivity reports from the Montana DOT are included.