The first book to discuss efficient ways to implement the systems currently being developed--written by the co-author of Expert Systems: Artificial Intelligence in Business, generally regarded as the best non-technical guide to expert systems for business people. Gives innovative ideas for using expert systems to facilitate business operations. Appropriate as a text or supplement for data base, decision support, or special-topic courses that cover expert systems. Clearly explains new applications of automatic decision-making in management, sales, operations, programming, research, and service industries. Text supported by extensive examples and graphs.