This Canadian contains suggestions and advice to evaluate workplace literacy programmes. Table of contents: 1. Introduction to this Handbook 2. Introduction to Workplace Literacy (Terms and definitions, programming variety, stakeholders in workplace literacy program, good practice in workplace literacy, reasons for evaluating workplace literacy programs) 3. Introduction to Formal Program Evaluation (What the term "evaluation" means, approaches to program evaluation, the evaluation process, step 1: description and measurement, step 2: comparison, step 3: judgement, the evaluation report) 4. Information Gathering and Analysis (Data gathering regarding factors in the environment, literacy demands in the workplace, literacy levels of employees, educational programming needs, necessary resources and available resources, data gathering regarding actual program factors, achievement for individual students, teaching content and materials, instructional design and learning environment, program staff, program effectiveness, analyzing the data) 5. Background and Rationale for Evaluation of Workplace. Literacy programs: a Review of the Literature (Arguments for formal program evaluation, unsubstantiated claims, evaluation examples, criticisms and recommendations, measures of success, references: workplace literacy) 6. Technical Aspects of Formal Evaluation (Defining "evaluation", the purposes of evaluation, data gathering methods and tools, data analysis, tools for communicating the findings, conclusion, references: program evaluation).