Ethics and Reference Services

Ethics and Reference Services
Author: Linda S Katz
Publisher: Routledge
Total Pages: 155
Release: 2013-10-18
Genre: Language Arts & Disciplines
ISBN: 1317950933

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In this provocative book, librarianship experts discuss the major ethical and legal impications that reference librarians must take into consideration when handling sensitive inquiries and questions dealing with confidential material.

Ethics and Reference Services

Ethics and Reference Services
Author: Linda S Katz
Publisher: Routledge
Total Pages: 184
Release: 2013-10-18
Genre: Language Arts & Disciplines
ISBN: 1317950941

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In this provocative book, librarianship experts discuss the major ethical and legal impications that reference librarians must take into consideration when handling sensitive inquiries and questions dealing with confidential material.

Reference and Information Services

Reference and Information Services
Author: Kay Ann Cassell
Publisher: American Library Association
Total Pages: 532
Release: 2013
Genre: Language Arts & Disciplines
ISBN: 1555708595

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Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Information Ethics for Librarians

Information Ethics for Librarians
Author: Mark Alfino
Publisher:
Total Pages: 184
Release: 1997
Genre: Education
ISBN:

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A philosophical and practical model for approaching the ethical challenges librarians are facing is provided in this work. The moral value of information is first examined, prompting a rethinking of librarians' understanding of professional neutrality and calling for them to broaden their role as community information specialists. Organizational ethics are next covered; the authors recommend specific management styles and values appropriate to libraries. This is followed by a critical analysis of the culture and tradition of librarianship, showing how the field has reached its current identity and how its history can provide insights for new professional values. Practical recommendations for handling ethical problems in reference service, collection development and Internet access are then presented.

Reference Services for Archives and Manuscripts

Reference Services for Archives and Manuscripts
Author: Laura B Cohen
Publisher: Routledge
Total Pages: 226
Release: 2012-11-12
Genre: Language Arts & Disciplines
ISBN: 1136371796

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Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theft Reference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

Ethics Desk Reference for Psychologists

Ethics Desk Reference for Psychologists
Author: Jeffrey E. Barnett
Publisher: American Psychological Association (APA)
Total Pages: 246
Release: 2008
Genre: Business & Economics
ISBN:

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This is an easy-to-use pocket guide that aids psychologists in identifying and avoiding ethical dilemmas. It provides a jargon free summary of each section of the APA Ethics Code (2002), and notes common dilemmas and conflicts that are associated with each section.

New Technologies and Reference Services

New Technologies and Reference Services
Author: William A. Katz
Publisher: Psychology Press
Total Pages: 176
Release: 2000
Genre: Language Arts & Disciplines
ISBN: 9780789011800

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This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services shows how to provide needed services using videoconferencing, interactive classrooms, drop-in seminars, and required courses. It also discusses the other implications of new technologies, including developing trends in publishing, copyright issues, collection strategies, and decentralizing library reference services.

Reference Service Expertise

Reference Service Expertise
Author: William A. Katz
Publisher: Psychology Press
Total Pages: 188
Release: 1993
Genre: Information services
ISBN: 9781560244608

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This important volume presents a wealth of practical ideas for improving the art of reference librarianship. Reference Service Expertise provides pragmatic ways for librarians to aid patrons, consider reference collections and how they are employed, and assess various technologies in reference work. Dedicated to the idea that reference service is a benevolent desire to help the sometimes puzzled library user, this unique book describes numerous and varied means to that end and encourages reference librarians to become familiar with the multiple resources available in modern libraries. Reference Service Expertise pinpoints specific areas in which librarians can increase their knowledge in order to become more efficient. These strategies include using a systems approach in reference instruction for library professionals; guidelines for academic librarians to use for evaluating facilities, services, and staff as to how effectively they welcome users and validate their information needs; using team teaching to instruct users about library services; developing legal reference skills to support the constitutional right-to-know in a self-governing society; and helping non-science librarians to become science literate by reading popular science literature, watching science television programs, visiting science museums, and generally increasing their awareness of the problem of science illiteracy among the general population. A wide variety of resources available in today's reference libraries are discussed to help librarians become better informed about the options available to their patrons, including: ERIC and NTIS and the information gap between the two databases resources on the evolving market economy or investments in the Commonwealth of Independent States fee-based services PsycLIT (CD-ROM), PsycINFO (online), and the difference in retrieval patterns using the same vocabulary of terms interactive media centers--advantages and shortcomings Reference librarians in all types of libraries will benefit from chapters that describe specific methods for improving their own personal effectiveness as well as chapters that evaluate specific services and reference tools available for reference library users.

The Feminist Reference Desk

The Feminist Reference Desk
Author: Maria T. Accardi
Publisher:
Total Pages: 396
Release: 2017
Genre: Language Arts & Disciplines
ISBN: 9781634000185

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"This edited collection considers how feminist strategies and philosophies might initiate, reshape, and critique approaches to library reference services"--

Reference and Information Services

Reference and Information Services
Author: Richard E. Bopp
Publisher: Bloomsbury Publishing USA
Total Pages: 768
Release: 2011-05-23
Genre: Language Arts & Disciplines
ISBN: 1598848178

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Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.