Difficult Clients--dedicated Attorneys

Difficult Clients--dedicated Attorneys
Author: Lyn Cobin Gullette
Publisher: Bradford Publishing Company
Total Pages: 332
Release: 2005
Genre: Law
ISBN: 1932779280

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The Client-Centered Law Firm

The Client-Centered Law Firm
Author: Jack Newton
Publisher: Blue Check Publishing
Total Pages: 314
Release: 2020-01-28
Genre:
ISBN: 9781989603321

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The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

Client Psychology for Lawyers

Client Psychology for Lawyers
Author: Jens P. Nasstrom
Publisher:
Total Pages: 36
Release: 2014-04-01
Genre:
ISBN: 9789187349102

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The foundation of any strong law practice is the ability of the attorney to create effective relationships with clients. Yet deal- ing with clients effectively requires more than performing du- ties competently and keeping clients properly informed. Each client is different and each has his or her own needs, desires and predispositions. Compounding client differences are the often emotionally-charged situations that bring the client to the attorney in the first place. To more effectively manage the attorney-client relationship, attorneys need to understand the psychological background of their clients and adapt their inter- actions to suit each client's psychological needs. The result will be higher productivity during your clients' bill- able hours. You'll have the tools you need to avoid backlash from the emotionally unsatisfied whose negative opinions could tarnish the reputation of your practice. When client in- teractions are more fluid, burnout is much less likely. Plus, your client roster can grow! Learn best practices for managing difficult clients, including the angry client, the legal dogmatist, the psychopath, and many other "difficult" client types. Get practical strategies for strengthening and enhancing communication with clients who do not easily accept, or un- derstand, information. Learn the best approaches for working with clients who are under strong pressure, suffer from trauma etc.

Model Rules of Professional Conduct

Model Rules of Professional Conduct
Author: American Bar Association. House of Delegates
Publisher: American Bar Association
Total Pages: 216
Release: 2007
Genre: Law
ISBN: 9781590318737

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The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Client Science

Client Science
Author: Marjorie Corman Aaron
Publisher: Oxford University Press
Total Pages: 288
Release: 2012-05-04
Genre: Law
ISBN: 0199970858

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Lawyers know that client counseling can be the most challenging part of legal practice. Clients question and often resist the complexities and uncertainties inherent in law and legal process. Honest advice from the lawyer can make a client doubt his or her allegiance and zeal. Client backlash may be directed at the lawyer who communicates bad news. Thus, the lawyer may feel torn between the obligation to clearly inform a client about weaknesses in legal positions and fear of damaging the client relationship. Too often, the lawyer struggles to counsel a particularly difficult client, but to no avail. Client Science is written to provide insight and advice to lawyers on how to more effectively communicate with their clients with regard to legal realities and difficult decisions. It will help lawyers with the always-difficult task of delivering "bad news," which will result in better-informed and thus more satisfied clients. The book explains applicable social science research and insights and translates them into plain language relevant to legal practice and client counseling. Marjorie Corman Aaron offers specific suggestions related to a lawyer's ordering, timing, phrasing, and type of explanation, as well as style adjustments for the lawyer's voice, gesture, and body position, all to impact client counseling and to improve the lawyer-client relationship.

Lawyers, Truth, and Honesty in Representing Clients

Lawyers, Truth, and Honesty in Representing Clients
Author: Peter J. Henning
Publisher:
Total Pages: 0
Release: 2007
Genre:
ISBN:

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To say that the rules governing lawyers do - or should - reflect a commitment to truth is a worthy goal, but it misapprehends how the professional standards should be applied. Many accuse lawyers of being liars with little devotion to the truth, while the law imposes on them a fiduciary obligation to put their clients' interests ahead of their own. References to "truth" tend to obfuscate rather then clarify the role of the lawyer. The core of the lawyer-client relationship is trust, protected by the attorney-client privilege that prevents an attorney from being compelled - with limited exceptions - to reveal what a client communicated in the course of the representation. That privilege, of course, frustrates the search for the truth because the lawyer ordinarily may not reveal what has been learned during the representation of the client, even after the client's death. Dedication to the truth cannot be the lawyer's paramount goal when every attorney is equally compelled to keep the truth hidden, at least if it is in the client's interest and there is no basis to avoid the protection afforded client communications. Finding the truth is the object of the judicial system, but it is not the governing principle for the lawyer. Instead, the focus for the lawyer should be honesty in dealing with clients, opponents, and the system. The principle of honesty governs the attorney in all forms of representation, not just when he is acting on behalf of a client in the course of an adjudication. While truth and honesty are certainly related, they are not identical. In this article, I use honesty to cover assertions - both verbal and non-verbal - by the attorney on behalf of a client, such as expressions of fact, legal argument, or a negotiating position. While truth is focused more on determining the existence of an historical fact, honesty focuses on the accuracy and authenticity of the lawyer's current assertions on behalf of the client. An attorney's honesty will assist a tribunal in ascertaining the truth, yet that is not the core function of the lawyer acting on behalf of a client. Whenever a lawyer communicates, whether it is to the court, to an opposing party or attorney, or even to a client, that communication must be honest. I do not offer honesty as a heretofore unrevealed agenda in the professional responsibility rules or as a curative measure for resolving every conflict among duties a lawyer can face in practice. Instead, the idea that lawyers must be honest when they offer information or take a position can provide a guide to understanding how to resolve some of the difficult issues in practicing law. Lawyers do not operate in a vacuum, and the professional responsibility rules and other guidelines that regulate attorneys provide only limited assistance in resolving difficult issues. The principle of honesty, rather than truth, can provide a further means, in addition to the lawyer's own ethical judgment, to accommodate the dual roles of the attorney as an advocate for a client and an officer of the court.

Bad Kids

Bad Kids
Author: Barry C. Feld
Publisher: Oxford University Press
Total Pages: 391
Release: 1999-03-18
Genre: Law
ISBN: 019028269X

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Written by a leading scholar of juvenile justice, this book examines the social and legal changes that have transformed the juvenile court in the last three decades from a nominally rehabilitative welfare agency into a scaled-down criminal court for young offenders. It explores the complex relationship between race and youth crime to explain both the Supreme Court decisions to provide delinquents with procedural justice and the more recent political impetus to "get tough" on young offenders. This provocative book will be necessary reading for criminal and juvenile justice scholars, sociologists, legislators, and juvenile justice personnel.

The Mediation Handbook

The Mediation Handbook
Author: O. Russel Murray
Publisher: Bradford Publishing Company
Total Pages: 254
Release: 2011-10-20
Genre: Law
ISBN: 1932779876

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Juvenile Courts

Juvenile Courts
Author: United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Juvenile Justice
Publisher:
Total Pages: 320
Release: 1993
Genre: Law
ISBN:

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Distributed to some depository libraries in microfiche.