Customer Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 164
Release: 2015-10-11
Genre: Reference
ISBN: 9781488898815

Download Customer Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Knowledge success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Customer Knowledge knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Customer Knowledge innovation - INCLUDED are numerous real-world Customer Knowledge blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What is needed to build a custom knowledge management platform? What are good ways to cold call a customer to get knowledge about his problem? Customer Development: What are ways to prove validation to someone without giving away company knowledge? What is the cost and time span for developing and customizing a knowledge sharing platform aimed for about 1000 users with a simple interface and mainly using available free portal platforms? What are good examples of Knowledge Base software (for customer support)? What are good examples of knowledge bases for customers? What is the best software to maintain knowledge base for a multi customer contact center? What is a good knowledge base system, both for customers and internal users? ...and much more..."

Business Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Business Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 152
Release: 2015-12-09
Genre: Reference
ISBN: 9781489102393

Download Business Knowledge - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

Starting out with Business Knowledge means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Business Knowledge brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Business Knowledge changes. The job can be accomplished by having a roadmap and experiences from previous Business Knowledge changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Business Knowledge initiative. Use it, and its INCLUDED Working Documents for Leaders, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Business Knowledge is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Business Knowledge Blueprints, Templates and Presentations: Working Documents for Leaders. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Business Knowledge Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Customer Experience - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Experience - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 176
Release: 2015-07-14
Genre: Business & Economics
ISBN: 9781488893780

Download Customer Experience - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Experience success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Experience knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Experience innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Experience blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Experience adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Experience growth.

Business Customer - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Business Customer - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 172
Release: 2015-10-05
Genre: Reference
ISBN: 9781488897764

Download Business Customer - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Business Customer success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Business Customer knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Business Customer innovation - INCLUDED are numerous real-world Business Customer blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: Is your business customer-centric? Growth Hacking: What was Google Apps for Business customer acquisition strategy in its early days? How long do you wait before you send free product to a newly acquired business customer? What are companies doing to ensure that employees develop a business/customer mindset? Today, every business needs a website. What are you willing to spend for a custom website that meets all of your business & customer goals? Is it possible to purchase Verizon's or AT&T's business customer list for marketing purposes? As a freelancer buying a new smartphone on a pay-as-you-go or pay monthly basis, are there any advantages to buying as a business customer in a business shop? I have a Verizon 4G Jetpack and I used to get 4G at my house and I used to be in the dark red on the coverage map. Now I don't get 4G and they changed the map. I am a business customer with like 13 lines with Verizon. Is there anything I can do to get them to give me a hand with this issue? What is the Yahoo tech support number? What are some must-read books about social media and marketing? ...and much more..."

Customer Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 212
Release: 2015-07-04
Genre: Reference
ISBN: 9781488893018

Download Customer Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Information Management success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Information Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Information Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Information Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Information Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Information Management growth.

Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 152
Release: 2015-07-27
Genre: Reference
ISBN: 9781488895869

Download Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Loyalty success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Loyalty knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Loyalty innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Loyalty blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Loyalty adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Loyalty growth.

Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 174
Release: 2015-10-11
Genre: Reference
ISBN: 9781488898334

Download Customer Loyalty - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Loyalty success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Customer Loyalty knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Customer Loyalty innovation - INCLUDED are numerous real-world Customer Loyalty blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What Impacts Customer Loyalty? Do customer loyalty programs really work? Is customer loyalty decreasing? What is next for customer loyalty programmes? How big is the customer loyalty market? Which websites have the best online customer loyalty programs? Why is customer loyalty important? What's a good customer loyalty program business model? How do customer loyalty programs work? ...and much more...

Customer Analytics - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Customer Analytics - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 164
Release: 2015-10-11
Genre: Reference
ISBN: 9781488898808

Download Customer Analytics - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Customer Analytics success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Customer Analytics knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Customer Analytics innovation - INCLUDED are numerous real-world Customer Analytics blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What does customer analytics entail? Can businesses use credit card data for customer analytics? Bootstrapped Customer Analytics vs. Strategic Hiring? What customer analytics do you use to drive sales up? Can a user/customer analytics tools replace a CRM for a subscription business (SaaS)? What are the best small/medium customer analytics firms? Which type of the NOSQL database would be more efficient for recommendation engine for customer analytics domain? Data Modeling: What are some good resources (books, blogs etc.) to learn data mining / predictive modeling techniques especially focused on customer analytics? Which companies do a great job using customer analytics to generate real value? What fraction of e-commerce enterprises utilize customer analytics in their decision making? ...and much more..."

Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 242
Release: 2015-07-01
Genre: Reference
ISBN: 9781488892745

Download Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

The one-stop-source powering Knowledge Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Knowledge Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Knowledge Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Knowledge Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Knowledge Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Knowledge Management growth.

Knowledge Sharing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Knowledge Sharing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
Author: Gerard Blokdijk
Publisher: Complete Publishing
Total Pages: 170
Release: 2015-10-20
Genre: Reference
ISBN: 9781488899546

Download Knowledge Sharing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success Book in PDF, Epub and Kindle

Starting out with knowledge sharing means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using knowledge sharing brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face knowledge sharing changes. The job can be accomplished by having a roadmap and experiences from previous knowledge sharing changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any knowledge sharing initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about knowledge sharing is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on knowledge sharing Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a knowledge sharing Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.