Creating a Successful E-information Service

Creating a Successful E-information Service
Author: Sheila Pantry
Publisher: Scarecrow Press
Total Pages: 164
Release: 2003
Genre: Business & Economics
ISBN: 9780810847781
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To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: . Introducing the concept of the e-information service . What kind of an information service do you want to provide? . Where are the customers? . What kind of information do your customers need and in what formats? . Who needs to be involved in your plans? . Budgeting for your e-information service . Keeping in touch with your customers . Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources. Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users."

Setting Up a Library and Information Service from Scratch

Setting Up a Library and Information Service from Scratch
Author: Sheila Pantry
Publisher: Facet Publishing
Total Pages: 209
Release: 2005
Genre: Language Arts & Disciplines
ISBN: 1856045587
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This book is intended as a guide to help those who need to set up a library or information service in their organization, irrespective of subject background or type of organization. It will help both those who have qualifications but no experience in setting up such a centre and those who have had no training at all. The authors have had many years experience setting up information services in different subject backgrounds for a wide range of organizations both in the UK and in many countries. This book will hold your hand as you tackle the many steps to take as you create a successful information service - irrespective of size. Topics covered include: the reasons for establishing a library what information is needed, how quickly and in what quantities (information audit approach) meeting the information needs of special users premises and furniture equipment and Internet access technical requirements staffing managing budgets and finance managing people - staff and management networking and locating sources of information Readership: The book also has a full list of appendices of sample documents from newsletter and press releases to lists of basic reference books and periodicals.

How to Give Your Users the LIS Services They Want

How to Give Your Users the LIS Services They Want
Author: Sheila Pantry
Publisher: Facet Publishing
Total Pages: 209
Release: 2009
Genre: Language Arts & Disciplines
ISBN: 1856046729
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In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.

Managing Stress and Conflict in Libraries

Managing Stress and Conflict in Libraries
Author: Sheila Pantry
Publisher: Facet Publishing
Total Pages: 161
Release: 2007
Genre: Language Arts & Disciplines
ISBN: 1856046133
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"This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--BOOK JACKET.

Computers for Librarians

Computers for Librarians
Author: Stuart J. Ferguson
Publisher: Elsevier
Total Pages: 335
Release: 2003-08-01
Genre: Language Arts & Disciplines
ISBN: 1780634196
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Computers for Librarians is aimed primarily at students of library and information management and at those library and information service professionals who feel the need for a book that will give them a broad overview of the emerging electronic library. It takes a top-down approach, starting with applications such as the Internet, information sources and services, provision of access to information resources and library management systems, before looking at data management, computer systems and technology, data communications and networking, and library systems development. It also provides an interesting set of case studies, which help to put theoretical and technical issues into context. Computers for Librarians can be read as a survey of where we are in terms of the electronic library, but it is also intended as an educational resource, and includes self-learning aids such as learning objectives, keywords and review questions for each chapter.

Digital Libraries

Digital Libraries
Author: Judith Andrews
Publisher: Routledge
Total Pages: 437
Release: 2017-05-15
Genre: Language Arts & Disciplines
ISBN: 1351944053
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Digital Libraries: Policy, Planning and Practice brings together a wealth of international experience in the planning and implementation of digital and hybrid library projects, providing a stimulating and informative handbook and reference for library staff and information managers. It consists of chapters contributed by leading specialists from Europe, North America, South Africa and the Middle East, who offer their insight into the decision-making processes that have shaped a variety of different digitization programmes. Beginning with introductory overviews of the digital library context, the US Digital Library Program and the UK e-lib and hybrid library programmes, Digital Libraries then divides into two main sections on policy and planning, and implementation and practice. The first explores concerns such as financial and resource planning, digitized compared to born-digital content and related service issues, open access to scholarly research archives, policies for and against preservation and their justification, and evaluating electronic information services. The second section is based on case studies on major European and North American digital library projects, including the Glasgow Digital Library, UCEEL (University of Central England Electronic Library), the Networked Digital Library of Theses and Dissertations (discussed in the context of five international projects), the Indiana University music Variations and Variations2 Project, and the beginnings of the Library of Congress digital program and its integration into core library services. The concluding chapter discusses the way forward for digital libraries in the context of experiences at Tilburg University library, and possible enabling or limiting factors in the future. The result of drawing together these varied and illuminating experiences is a book that offers useful information and comparisons for all digital library project staff, institutional administrators, educators and developers of learning technology. It also provides useful pointers for researchers and project staff involved in archive and museum projects, as well as introducing students to the key ingredients of successful digital libraries.

Annual Review of Information Science & Technology

Annual Review of Information Science & Technology
Author: Blaise Cronin
Publisher: Information Today, Inc.
Total Pages: 824
Release: 2006-10
Genre: Computers
ISBN: 9781573872768
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ARIST, published annually since 1966, is a landmark publication within the information science community. It surveys the landscape of information science and technology, providing an analytical, authoritative, and accessible overview of recent trends and significant developments. The range of topics varies considerably, reflecting the dynamism of the discipline and the diversity of theoretical and applied perspectives. While ARIST continues to cover key topics associated with classical information science (e.g., bibliometrics, information retrieval), editor Blaise Cronin is selectively expanding its footprint in an effort to connect information science more tightly with cognate academic and professional communities.

Elements of Information Organization and Dissemination

Elements of Information Organization and Dissemination
Author: Amitabha Chatterjee
Publisher: Chandos Publishing
Total Pages: 610
Release: 2016-11-05
Genre: Business & Economics
ISBN: 0081020260
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Elements of Information Organization and Dissemination provides Information on how to organize and disseminate library and information science (LIS), a subject that is taught in many international Library Information Science university programs. While there are many books covering different areas of the subject separately, this book covers the entire subject area and incorporates the latest developments. Presets an overview of the entire subject, covering all relevant areas of library and information science Contains bulletpoints that highlight key features in each chapter Written in an accessible language, this book is aimed at a wide audience of LIS academics

Managing Information

Managing Information
Author:
Publisher:
Total Pages: 614
Release: 2004
Genre: Information resources management
ISBN:
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