Cost-Justifying Usability

Cost-Justifying Usability
Author: Randolph G. Bias
Publisher: Morgan Kaufmann
Total Pages: 703
Release: 2005-04-04
Genre: Business & Economics
ISBN: 0120958112

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Advice from the experts on how to justify time and money spent on usability!

The Usability Engineering Lifecycle

The Usability Engineering Lifecycle
Author: Deborah J. Mayhew
Publisher: Morgan Kaufmann
Total Pages: 582
Release: 1999-03-22
Genre: Computers
ISBN: 9781558605619

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This text is about achieving usability in product user interface design through a process called Usability Engineering. The techniques presented include not only UI requirements analysis, but also organizational and managerial strategies.

Handbook of Human-Computer Interaction

Handbook of Human-Computer Interaction
Author: M.G. Helander
Publisher: Elsevier
Total Pages: 1582
Release: 1997-08-18
Genre: Technology & Engineering
ISBN: 9780080532882

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This completely revised edition, of the Handbook of Human-Computer Interaction, of which 80% of the content is new, reflects the developments in the field since the publication of the first edition in 1988. The handbook is concerned with principles for design of the Human-Computer Interface, and has both academic and practical purposes. It is intended to summarize the research and provide recommendations for how the information can be used by designers of computer systems. The volume may also be used as a reference for teaching and research. Professionals who are involved in design of HCI will find this volume indispensable, including: computer scientists, cognitive scientists, experimental psychologists, human factors professionals, interface designers, systems engineers, managers and executives working with systems development. Much of the information in the handbook may also be generalized to apply to areas outside the traditional field of HCI.

Usability Testing Essentials

Usability Testing Essentials
Author: Carol M. Barnum
Publisher: Elsevier
Total Pages: 408
Release: 2010-10-29
Genre: Computers
ISBN: 9780123785534

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Usability Testing Essentials provides readers with the tools and techniques needed to begin usability testing or to advance their knowledge in this area. The book begins by presenting the essentials of usability testing, which include focusing on the user and not the product; knowing when to conduct small or large studies; and thinking of usability as hill climbing. It then reviews testing options and places usability testing into the context of a user-centered design (UCD). It goes on to discuss the planning, preparation, and implementation of a usability test. The remaining chapters cover the analysis and reporting of usability test findings, and the unique aspects of international usability testing. This book will be useful to anyone else involved in the development or support of any type of product, such as software or web developers, engineers, interaction designers, information architects, technical communicators, visual or graphic designers, trainers, user-assistance specialists, and instructional technologists. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development The fully updated four-color edition now features important usability issues such as international testing, persona creation, remote testing, and accessibility Follow-up to Usability Testing and Research (9780205315192, Longman, 2001), winner of the highest-level award from the Society for Technical Communication

Usability and Internationalization of Information Technology

Usability and Internationalization of Information Technology
Author: Nuray Aykin
Publisher: CRC Press
Total Pages: 392
Release: 2004-07-06
Genre: Technology & Engineering
ISBN: 1410611094

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Today, more and more Web sites are providing content in multiple languages for targeted countries, and more and more products are being designed for cultural differences in mind. However, the concept of cross-cultural design has not yet become a strong force in the practitioners' and educators' agenda. This book looks at techniques, software, tools

Measuring the User Experience

Measuring the User Experience
Author: Bill Albert
Publisher: Newnes
Total Pages: 320
Release: 2013-05-23
Genre: Computers
ISBN: 0124157920

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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Practical Considerations in Computer-Based Testing

Practical Considerations in Computer-Based Testing
Author: Cynthia G. Parshall
Publisher: Springer Science & Business Media
Total Pages: 233
Release: 2012-12-06
Genre: Social Science
ISBN: 1461300835

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This book introduces computer-based testing, addressing both nontechnical and technical considerations. The material is oriented toward practitioners and graduate students. The practical emphasis will be useful to measurement professionals who are or will be responsible for implementing a computerized testing program. The instructional information is also designed to be suitable for a one-semester graduate course in computerized testing in an educational measurement or quantitative methods program. While certain theoretical concepts are addressed, the focus of the book is on the applied nature of computerized testing. For this reason, the materials include such features as example applications, figures, and plots to illustrate critical points in the discussions. A wide range ofnontechnical issues need to be considered in implementing a computer-based testing program. Separate chapters are provided on test administration and development issues, examinee issues, software issues, and innovative item types. Test administration and delivery issues include the location of exam administration, selection of hardware and software, security considerations, scheduling of administration frequency and time limits, cost implications, and program support as well as approaches for addressing reliability, validity, comparability, and data analysis. Examinee issues include the influence ofexaminees' reactions to adaptive testing, the effect ofcomputer based task constraints, and the impact of examinees' prior computer experience. Software issues include usability studies and software evaluation as tools in selecting and developing appropriate software, based on the test program needs.

Universal Access in Human-Computer Interaction: Design Methods, Tools, and Interaction Techniques for eInclusion

Universal Access in Human-Computer Interaction: Design Methods, Tools, and Interaction Techniques for eInclusion
Author: Constantine Stephanidis
Publisher: Springer
Total Pages: 734
Release: 2013-07-03
Genre: Computers
ISBN: 3642391885

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The three-volume set LNCS 8009-8011 constitutes the refereed proceedings of the 7th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 230 contributions included in the UAHCI proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 74 papers included in this volume are organized in the following topical sections: design for all methods, techniques and tools; eInclusion practice; universal access to the built environment; multi-sensory and multimodal interfaces; brain-computer interfaces.

Human Factors and Web Development

Human Factors and Web Development
Author: Mark J. Anderson
Publisher: CRC Press
Total Pages: 355
Release: 2002-08-01
Genre: Computers
ISBN: 1410606384

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Due to the ever-changing technological landscape and the global integration of the Internet in schools, libraries, homes, and businesses, the content of this second edition changed significantly. Since many computer users are connected at both home and work, the Web has transformed communication; consumption patterns; and access to business, politi