Consumer ADR in Europe

Consumer ADR in Europe
Author: Christopher Hodges
Publisher: Bloomsbury Publishing
Total Pages: 416
Release: 2012-05-10
Genre: Law
ISBN: 1847319424

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This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and duration of ADR schemes are compared, both between different systems and with courts. The authors' findings underpin EU and national developments, and outline options for future policy. Findings and proposals are included for the functions, scope, performance, essential requirements, architecture and operation of ADR systems. The relationships between ADR, courts and regulators are discussed, and need for reforms are noted. This is a ground-breaking work that will have a major impact on European legal systems.

Consumer ADR in Europe

Consumer ADR in Europe
Author: Christopher Hodges
Publisher:
Total Pages:
Release: 2012
Genre: International Law / Comparative Law / Public International Law
ISBN: 9783845259185

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This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate, and how they can be improved. It describes ADR schemes in France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes.

Consumer ADR in Europe

Consumer ADR in Europe
Author:
Publisher:
Total Pages: 517
Release: 2012
Genre: Consumer protection
ISBN: 9781472566003

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Litigation & Civil Procedure.

EU Consumer Law and Human Rights

EU Consumer Law and Human Rights
Author: Iris Benöhr
Publisher:
Total Pages: 274
Release: 2013-10
Genre: Law
ISBN: 0199651973

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Exploring the relationship between fundamental rights and consumer law in the EU, this book provides the first comprehensive analysis of the joint implications of the Lisbon Treaty and the Charter of Fundamental Rights. It examines the potential tensions that may emerge between consumer protection objectives and economic, market-oriented goals.

ADR and Consumers Between Europe and China

ADR and Consumers Between Europe and China
Author: Laura Sempi
Publisher:
Total Pages: 0
Release: 2011
Genre:
ISBN:

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A renewed attention to alternative dispute resolution (ADR) models give the cue for some observations in a comparative perspective: mediation is a good laboratory in order to observe cross-circulation of legal models for contemporary comparative law scholars. We witness here a recent convergence of Western systems and East Asian countries on ADR mechanisms which represent a typical feature of the legal tradition of the latter even with its own characteristics. Indeed, in the last decade the European Union has promoted extrajudicial forms of disputes resolution, in the first place with Directive 2008/52/EC. The two proposals of Directive on consumer ADR and Regulation on consumers Online Dispute Resolution (ODR) issued on November 2011 go farther on this track, by extending recourse to ADR models to consumer litigation. Consumer protection, a traditional policy area of the EU, represents an emerging field of law instead in the Chinese legal landscape. After scandals such as the highly debated Sanlu tainted-milk case, the Chinese Government seeks to enhance consumer protection standards. The reform draft of Chinese Consumer Law currently under discussion mandates mediation for consumers disputes as well. The two scenarios are examined in order to highlight lights and shadows of ADR with regard to consumer rights protection.

The Citizen in European Private Law

The Citizen in European Private Law
Author: Caroline Cauffman
Publisher:
Total Pages: 0
Release: 2016
Genre: Civil law
ISBN: 9781780683737

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In numerous fields of law, ranging from family law to company law, private actors increasingly set their own rules, revert to private enforcement of those rules and choose the applicable law. Within each field this tendency has already been scrutinised. Until now, however, few attempts have been made to look at these phenomena together with a view to arriving at conclusions that go beyond one specific field. This book is a first attempt to fill this gap. It is relevant for scholars and practitioners working in the individual fields of law covered (private international law, company law, family law, consumer law and commercial law) as well as for scholars and policy makers trying to grasp the overall nature of the increasing privatisation of the law.

The New Regulatory Framework for Consumer Dispute Resolution

The New Regulatory Framework for Consumer Dispute Resolution
Author: Pablo Cortés
Publisher: Oxford University Press
Total Pages: 512
Release: 2016-12-01
Genre: Law
ISBN: 0191079081

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Consumer out-of-court redress in the European Union is experiencing a significant transformation; indeed the current changes are the most important that have occurred in the history of the EU. This is due to the recent implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR) Regulation (EU) 2013/524. The Directive ensures the availability of quality ADR schemes and sets information obligations on businesses, and the Regulation enables the resolution of consumer disputes through a pan European ODR platform. The New Regulatory Framework for Consumer Dispute Resolution examines the impact of the new EU law in the field of consumer redress. Part I of the volume examines the new European legal framework and the main methods of consumer redress, including mediation, arbitration, and ombudsman schemes. Part II analyses the implementation of the ADR Directive in nine Member States with very different legal cultures in consumer redress, namely: Belgium, Ireland, Italy, Germany, France, Portugal, Spain, the Netherlands and the UK, as well as the distinct approach taken in the US. Part III evaluates new trends in consumer ADR (CDR) by identifying best practices and looking at future trends in the field. In particular, it offers a vision of the future of CDR which is more than a mere dispute resolution tool, it poses a model on dispute system design for CDR, it examines the challenges of cross-border disputes, it proposes a strategy to promote mediation, and it identifies good practices of CDR and collective redress. The book concludes by calling for the mandatory participation of traders in CDR.

Online Dispute Resolution for Consumers in the European Union

Online Dispute Resolution for Consumers in the European Union
Author: Pablo Cortés
Publisher: Routledge
Total Pages: 283
Release: 2010-09-13
Genre: Law
ISBN: 1136943501

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Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.

Enforcement and Effectiveness of Consumer Law

Enforcement and Effectiveness of Consumer Law
Author: Hans-W. Micklitz
Publisher: Springer
Total Pages: 708
Release: 2018-07-06
Genre: Law
ISBN: 3319784315

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The book focusses on the enforcement of consumer law in order to identify commonalities and best practices across nations. It is composed of twenty-eight contributions from national rapporteurs to the IACL Congress in Montevideo in 2016 and the introductory comparative general report. The national contributors are drawn from across the globe, with representation from Africa (1), Asia (5), Europe (15), Oceania (2) and the Americas (5). The general report proposes a general introduction to the question of enforcement and effectiveness of consumer law. It then proceeds to identify the variety of ways in which national legislatures approach this question and the diversity of mechanisms put in place to address it. The general report uses examples drawn from the reports to illustrate common approaches and to identify more original or distinct unique approaches, taking into account the reported strengths and weaknesses of each. The general report consistently points readers to particular national reports on specific issues, inviting readers to consult these individual contributions for more details. The national contributions deal with the following areas: the national legal framework for consumer protection, the general design of the enforcement mechanism, the number and characteristics of consumer complaints and disputes, the use of courts and specialized agencies for the enforcement of consumer law, the role of consumer organizations and of private regulation in the enforcement of consumer law, the place of collective redress mechanism and of alternative dispute resolution modes, the sanctions for breaches of consumer law and the nature of external relations or cooperation with other countries or international organizations. These enriching national and international perspectives offer a comprehensive overview of the current state of consumer law around the globe.