Case Studies for Intercultural and Conflict Communication

Case Studies for Intercultural and Conflict Communication
Author: Kelly L. McKay-Semmler
Publisher: Cambridge Scholars Publishing
Total Pages: 330
Release: 2022-02
Genre: Conflict management
ISBN: 9781527577138
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Case method teaching has long been recognized for its educational value. In classes, workshops, and seminars where case studies are used effectively, discussion participants gain knowledge and become more proficient in analyzing information. Case learning also increases tolerance for ambiguity and fosters deeper understanding of complicated issues. Beyond basic-level memorization of concepts and definitions, case learning encourages participants to engage in perspective-taking while analyzing and evaluating the communication behaviors of characters. Case learning promotes exploration of complex problems in ways that are creative, interactive, and engaging for both case learners and case facilitators. This book is a compilation of original case studies on topics spanning intercultural communication, organizational communication, and conflict resolution. Core concepts in conflict studies, such as shared interests, conflict styles, and power currencies, are narratively presented in dynamic interplay, and discussion participants are compelled to think critically about their implications. Moreover, abstract concepts and policies pertinent to intercultural relations, like intercultural communication competence and affirmative action policies, are presented in the form of concrete characters in situated realities, encouraging case learners to consider the particulars (people), as well as the principles (ethics and laws). For the case learner, the highest level of thinking is required: core concepts must be learned, synthesized, applied, and critically examined in discussing the case.

Case Studies for Intercultural and Conflict Communication

Case Studies for Intercultural and Conflict Communication
Author: Kelly L. McKay-Semmler
Publisher: Cambridge Scholars Publishing
Total Pages: 330
Release: 2021-12-16
Genre: Language Arts & Disciplines
ISBN: 152757850X
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Case method teaching has long been recognized for its educational value. In classes, workshops, and seminars where case studies are used effectively, discussion participants gain knowledge and become more proficient in analyzing information. Case learning also increases tolerance for ambiguity and fosters deeper understanding of complicated issues. Beyond basic-level memorization of concepts and definitions, case learning encourages participants to engage in perspective-taking while analyzing and evaluating the communication behaviors of characters. Case learning promotes exploration of complex problems in ways that are creative, interactive, and engaging for both case learners and case facilitators. This book is a compilation of original case studies on topics spanning intercultural communication, organizational communication, and conflict resolution. Core concepts in conflict studies, such as shared interests, conflict styles, and power currencies, are narratively presented in dynamic interplay, and discussion participants are compelled to think critically about their implications. Moreover, abstract concepts and policies pertinent to intercultural relations, like intercultural communication competence and affirmative action policies, are presented in the form of concrete characters in situated realities, encouraging case learners to consider the particulars (people), as well as the principles (ethics and laws). For the case learner, the highest level of thinking is required: core concepts must be learned, synthesized, applied, and critically examined in discussing the case.

Case Studies in Culture and Communication

Case Studies in Culture and Communication
Author: James A. Schnell
Publisher: Lexington Books
Total Pages: 176
Release: 2003
Genre: Education
ISBN: 9780739105832
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In Case Studies in Culture and Communication: A Group Perspective, James A. Schnell presents critical essays in the burgeoning field of communication studies. Topics covered include prank-playing and conflict resolution in a college fraternity; the impact of introducing an Afro-centric perspective into American children's education; and the role of the hospital chaplain in facilitating communication between patients and their medical team. Focusing on group dynamics rather than one-on-one interactions, this book demonstrates the broad relevance and applicability of communication studies.

Case Studies in Intercultural Dialogue

Case Studies in Intercultural Dialogue
Author: Nazan Haydari
Publisher: Kendall/Hunt Publishing Company
Total Pages: 0
Release: 2014-10-30
Genre: Intercultural communication
ISBN: 9781465212092
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This text focuses on the important and under-investigated concept of intercultural dialogue. It draws on cases of intercultural communication in which there is a dialogue, conflict or misunderstanding, and presents approaches, theories, and analytical tools that can be used to productively understand and/or resolve the issues presented in each case study. This text covers a wide range of research topics drawn from peace building, arts and media, education, anthropology, new communication technologies organizational communication, and more. The format in this text encourages readers to engage in discussion from different perspectives through various methodological and theoretical approaches to problems, opportunities, and ethical issues of intercultural communication.

Intercultural Mediation and Conflict Management Training

Intercultural Mediation and Conflict Management Training
Author: Claude-Hélène Mayer
Publisher: Springer Nature
Total Pages: 262
Release: 2021-01-23
Genre: Psychology
ISBN: 3030517659
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This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Managing Intercultural Conflict Effectively

Managing Intercultural Conflict Effectively
Author: Stella Ting-Toomey
Publisher: SAGE Publications
Total Pages: 249
Release: 2001-07-25
Genre: Language Arts & Disciplines
ISBN: 1506320260
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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Conflict, Communication, and Culture

Conflict, Communication, and Culture
Author: Jonathan G. Shailor
Publisher:
Total Pages: 500
Release: 1988
Genre: Conflict management
ISBN:
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Conflict Management and Intercultural Communication

Conflict Management and Intercultural Communication
Author: Xiaodong Dai
Publisher: Taylor & Francis
Total Pages: 347
Release: 2022-11-15
Genre: Business & Economics
ISBN: 1000774236
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Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Intercultural Communication

Intercultural Communication
Author: Kathryn Sorrells
Publisher: SAGE Publications
Total Pages: 546
Release: 2015-08-19
Genre: Language Arts & Disciplines
ISBN: 1506334326
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Intercultural Communication: Globalization and Social Justice, Second Edition, introduces students to the study of communication among cultures within the broader context of globalization. Kathryn Sorrells highlights history, power, and global institutions as central to understanding the relationships and contexts that shape intercultural communication. Based on a framework that promotes critical thinking, reflection, and action, this text takes a social justice approach that provides students with the skills and knowledge to create a more equitable world through communication. Loaded with new case studies and contemporary topics, the Second Edition has been fully revised and updated to reflect the current global context, emerging local and global issues, and more diverse experiences.