Chapter 1 Warehousing Introduction - Manufacturer’s needs vs. Distributor’s needs, Storage and Distribution Cycle Chapter 2 Material Handling Systems – types, costs and benefits Chapter 3 Material Storage and Pick Systems - High density vs. Order selection systems (Hybrid system), Automated systems, Roll form steel vs. Structural steel, Front End frame leg protection, Weight Capacity and Load Rating, Lean or ‘out of square’ end frames, Paint options, Signage, Location set up (Zone, Section, Position and Level), Base Plates, SafetyBars Chapter 4 Warehouse Operations - Receiving or Inbound , Stocking or Put-Away, Stock Rotation and Replenishment to Pick Line, Order Selection or Picking, A-B-C movers, Single vs. Batch orders, Benchmarking, Cases per order, Cases per line item, Cases per hour, Lines per hour Shipping or Loading, Loading Techniques, Product Protection Supplies, Pallets, Inventory Control, Cycle Counting, Full Physical count, Inventory Count Process Flowchart, Product Holds, Reporting, Electronic Data Interchange (EDI), Scanning & RFID = Real Time, Special Services, Adding Value, Warehouse Productivity Chapter 5 Design of Material Storage and Case Pick Systems - Inventory levels, SKUs, inbound and outbound, Rack to Aisle Ratio, Pick Positions, Utilization Rate, Usable Pallet Positions, Square Foot per Usable Pallet Position, Cost per Usable Pallet Position, Three Rack layout plans and Cost comparison, Critical Dimensions in the Storage/Picking Area, Aisle Width, Rack cut- throughs or cut-unders Chapter 6 Design and Systems of the Loading Dock Area – Dock Doors, Dock shelters, airbags, cushion seal and drop curtains, Dock Leveler or Plates, Trailer Restraints, Dock Interlock systems, Interior Door Systems, Door Activation systems, Bollards Chapter 7 Design and Systems of other Warehouse Areas - Maintenance Shop, Mechanical Room, Battery Charging Room, Order Staging area, Exterior Truck Yard , Ceiling height or Clear height Chapter 8 Property Maintenance and Building Systems - Walls and Wall Protection, Floor , Fibre reinforced floor, Floor flatness, Roof (Built Up or Multi-ply Bitumen, Metal Clad, EPDM), Fire Prevention Systems, Lighting Types and Levels, Temperature Records, Security System, Energy Efficiency, Risk Management and Insurance Emergency Plan, Back Up / Contingency Plan Chapter 9 How to purchase 3rd Party Warehousing - Why outsource your warehousing? High Cost of Construction Capital, Sharing the Cost of Fixed Expenses, Experts in the Industry, Accessing a Larger Pool of Space and Handling Equipment when necessary, Ability to Tender the Business and Move if necessary, Information required by the 3rd party to bid on your business Cost Drivers and Rates, Variable Costs, Fixed Costs, Budget Rates, Cost Plus arrangement, Activity Rates for Storage, Handling and Case Pick, Tie and Tier considerations, Special Services, Typical 3rd Party Rates, Tips and suggestions when purchasing warehousing services, Warehousing Contracts, Insurance, Terms and Conditions, Warehouseman’s lien act