Is Customer delight linked to key stakeholder goals and objectives? How do you lead with Customer delight in mind? Are you maintaining a past-present-future perspective throughout the Customer delight discussion? How do you verify and validate the Customer delight data? What other organizational variables, such as reward systems or communication systems, affect the performance of this Customer delight process? This one-of-a-kind Customer Delight self-assessment will make you the credible Customer Delight domain assessor by revealing just what you need to know to be fluent and ready for any Customer Delight challenge. How do I reduce the effort in the Customer Delight work to be done to get problems solved? How can I ensure that plans of action include every Customer Delight task and that every Customer Delight outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Delight costs are low? How can I deliver tailored Customer Delight advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Delight essentials are covered, from every angle: the Customer Delight self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Delight outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Delight practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Delight are maximized with professional results. Your purchase includes access details to the Customer Delight self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Delight Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.