Trauma Informed Behaviour Support

Trauma Informed Behaviour Support
Author: EdD Kay Ayre
Publisher:
Total Pages: 348
Release: 2021-08-25
Genre: Education
ISBN: 9780648769835

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This book is a practical guide to developing resilient learners by equipping educators with trauma informed practices and behaviour support strategies.

Relationship Marketing and Customer Relationship Management

Relationship Marketing and Customer Relationship Management
Author: Annekie Brink
Publisher: Juta and Company Ltd
Total Pages: 228
Release: 2008
Genre: Business & Economics
ISBN: 9780702177392

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Presenting a dramatic shift in the way marketing is viewed and how its value is determined, this diverse resource focuses on the retention of customers through excellent customer service. Attending to the “4 Ps” of marketing, the guidebook addresses the ways in which a marketer can make decisions with the customer’s perspective as the priority. With strategies both for one-to-one marketing and for mass customization, this critical handbook offers information for today’s ever-adapting business environment.

Mechanical Tolerance Stackup and Analysis

Mechanical Tolerance Stackup and Analysis
Author: Bryan R. Fischer
Publisher: CRC Press
Total Pages: 398
Release: 2004-06-22
Genre: Science
ISBN: 0203021193

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Written by one of the foremost authorities in the field, Mechanical Tolerance Stackup and Analysis presents proven and easy-to-use methods for determining whether selected dimensioning and tolerancing schemes will yield functional parts and assemblies and the most practical procedure to communicate the results. Using a variety of examples and real-

Widen the Window

Widen the Window
Author: Elizabeth A. Stanley, PhD
Publisher: Penguin
Total Pages: 498
Release: 2019-09-24
Genre: Psychology
ISBN: 0735216592

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"I don't think I've ever read a book that paints such a complex and accurate landscape of what it is like to live with the legacy of trauma as this book does, while offering a comprehensive approach to healing." --from the foreword by Bessel van der Kolk A pioneering researcher gives us a new understanding of stress and trauma, as well as the tools to heal and thrive Stress is our internal response to an experience that our brain perceives as threatening or challenging. Trauma is our response to an experience in which we feel powerless or lacking agency. Until now, researchers have treated these conditions as different, but they actually lie along a continuum. Dr. Elizabeth Stanley explains the significance of this continuum, how it affects our resilience in the face of challenge, and why an event that's stressful for one person can be traumatizing for another. This groundbreaking book examines the cultural norms that impede resilience in America, especially our collective tendency to disconnect stress from its potentially extreme consequences and override our need to recover. It explains the science of how to direct our attention to perform under stress and recover from trauma. With training, we can access agency, even in extreme-stress environments. In fact, any maladaptive behavior or response conditioned through stress or trauma can, with intentionality and understanding, be reconditioned and healed. The key is to use strategies that access not just the thinking brain but also the survival brain. By directing our attention in particular ways, we can widen the window within which our thinking brain and survival brain work together cooperatively. When we use awareness to regulate our biology this way, we can access our best, uniquely human qualities: our compassion, courage, curiosity, creativity, and connection with others. By building our resilience, we can train ourselves to make wise decisions and access choice--even during times of incredible stress, uncertainty, and change. With stories from men and women Dr. Stanley has trained in settings as varied as military bases, healthcare facilities, and Capitol Hill, as well as her own striking experiences with stress and trauma, she gives readers hands-on strategies they can use themselves, whether they want to perform under pressure or heal from traumatic experience, while at the same time pointing our understanding in a new direction.

Spaces of Tolerance

Spaces of Tolerance
Author: Igea Troiani
Publisher: Routledge
Total Pages: 246
Release: 2021-03-29
Genre: Architecture
ISBN: 1000369528

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Spaces of Tolerance addresses the topic of tolerance in architectural production. Through examining the boundaries of where discourses, practices and designs are considered publishable (suitable to be made public) or not, the book exposes criteria and cultures which censor architecture so as to offer ways that architecture can be more inclusive and diverse for society at large. The contributors to the book discuss: disciplinary tolerances and constraints related to architecture and its interdisciplinary exchanges and modes of working; physical, spatial, temporal and digital tolerance in material assemblages and production between drawing and building; and social, cultural and political tolerance and threats contingent on geography and history. This timely book aims to look at extremities, margins and marginality to explore acceptable levels – and their fluctuations – in deviation and divergence. Chapters in the book involve ungendering, unacculturating (in disciplinary terms) and diversifying the architectural practitioner, writer, editor, reviewer, and reader, and retooling the instruments and tactics of architectural practice and theory. They argue that tolerance in interdisciplinary research in architecture can cultivate more diverse and productive conversations. The chapters in this book were originally published as a special issue of the journal Architecture and Culture.

Don't Mom Alone

Don't Mom Alone
Author: Heather MacFadyen
Publisher: Revell
Total Pages: 208
Release: 2021-10-12
Genre: Religion
ISBN: 1493431978

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Being a good mom isn't about doing everything right to create a set of perfect trophy children--though every mom has felt the pressure to do just that and to do it all on her own. To ask for help feels like defeat. Yet when we try to do it all by our own strength, we end up depleted, lonely, and ineffective. Heather MacFadyen wants you to know that you are not meant to go it alone. Sharing her most vulnerable, hard mom moments, she shows how moms can be empowered by God, supported by others, and connected with their children. With encouragement and insight, she helps you foster the key relationships you need to be the mom you want to be. Whether you work or stay home, whether you have teenagers or babes in arms, you'll find here a compassionate friend who wants the best--not just for your kids but for you.

Geometrical Dimensioning and Tolerancing for Design, Manufacturing and Inspection

Geometrical Dimensioning and Tolerancing for Design, Manufacturing and Inspection
Author: Georg Henzold
Publisher: Elsevier
Total Pages: 411
Release: 2006-10-13
Genre: Technology & Engineering
ISBN: 0080463789

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Geometrical tolerancing is used to specify and control the form, location and orientation of the features of components and manufactured parts. This book presents the state of the art of geometrical tolerancing, covers the latest ISO and ANSI/ASME standards and is a comprehensive reference and guide for all professional engineers, designers, CAD users, quality managers and anyone involved in the creation or interpretation of CAD plans or engineering designs and specifications. For all design and manufacturing engineers working with these internationally required design standards Covers ISO and ANSI geometrical tolerance standards, including the 2005 revisions to the ISO standard Geometrical tolerancing is used in the preparation and interpretation of the design for any manufactured component or item: essential information for designers, engineers and CAD professionals

Satisfaction

Satisfaction
Author: Richard L. Oliver
Publisher: M.E. Sharpe
Total Pages: 546
Release: 2010-01-04
Genre: Business & Economics
ISBN: 0765628872

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Designed for advanced MBA and doctoral course in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables--product or service. Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens the determinants of satisfaction to include needs, quality, fairness, and regret (what might have been). The chapters in atisfaction culminate in Oliver's detailed model of consumption processing and his satisfaction measurment scale. The text concludes with a section on the long-term effects of satisfaction, and why an understanding of satisfaction psychology is vitally important to top management.

The Zones of Regulation

The Zones of Regulation
Author: Leah M. Kuypers
Publisher:
Total Pages: 188
Release: 2011
Genre: Autistic children
ISBN: 9780982523162

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"... a curriculum geared toward helping students gain skills in consciously regulating their actions, which in turn leads to increased control and problem solving abilities. Using a cognitive behavior approach, the curriculum's learning activities are designed to help students recognize when they are in different states called "zones," with each of four zones represented by a different color. In the activities, students also learn how to use strategies or tools to stay in a zone or move from one to another. Students explore calming techniques, cognitive strategies, and sensory supports so they will have a toolbox of methods to use to move between zones. To deepen students' understanding of how to self-regulate, the lessons set out to teach students these skills: how to read others' facial expressions and recognize a broader range of emotions, perspective about how others see and react to their behavior, insight into events that trigger their less regulated states, and when and how to use tools and problem solving skills. The curriculum's learning activities are presented in 18 lessons. To reinforce the concepts being taught, each lesson includes probing questions to discuss and instructions for one or more learning activities. Many lessons offer extension activities and ways to adapt the activity for individual student needs. The curriculum also includes worksheets, other handouts, and visuals to display and share. These can be photocopied from this book or printed from the accompanying CD."--Publisher's website.

Trauma and the Body: A Sensorimotor Approach to Psychotherapy (Norton Series on Interpersonal Neurobiology)

Trauma and the Body: A Sensorimotor Approach to Psychotherapy (Norton Series on Interpersonal Neurobiology)
Author: Pat Ogden
Publisher: W. W. Norton & Company
Total Pages: 363
Release: 2006-09-19
Genre: Psychology
ISBN: 0393704572

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Psychological trauma profoundly affects the body, often disrupting normal physical functioning when left unresolved. This work provides a review of research in neuroscience, trauma dissociation and attachment theory that points to the need for an integrative mind-body approach to trauma.