Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services
Author: Leslie P. Willcocks
Publisher: Springer
Total Pages: 656
Release: 2017-07-25
Genre: Computers
ISBN: 3319526510

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Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy
Author: Gupta, Amar
Publisher: IGI Global
Total Pages: 440
Release: 2008-03-31
Genre: Business & Economics
ISBN: 1599049732

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"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Outsourcing and Offshoring in the 21st Century

Outsourcing and Offshoring in the 21st Century
Author: Harbhajan S. Kehal
Publisher: IGI Global
Total Pages: 482
Release: 2006-01-01
Genre: Business & Economics
ISBN: 159140875X

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"This book discusses the economic impacts of outsourcing and off shoring to the developing countries and developed countries and the short term and long term implications"--Provided by publisher.

What's this India Business?

What's this India Business?
Author: Paul Davies
Publisher: Nicholas Brealey Publishing
Total Pages: 0
Release: 2004
Genre: Business etiquette
ISBN: 9781904838005

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Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.

The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring
Author: I. Oshri
Publisher: Springer
Total Pages: 279
Release: 2009-10-09
Genre: Business & Economics
ISBN: 0230251072

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This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring
Author: Ilan Oshri
Publisher: Springer Nature
Total Pages: 315
Release: 2022-11-10
Genre: Business & Economics
ISBN: 3031120345

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Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides invaluable guidance for the reader, walking them through the fundamentals of global sourcing to very recent trends, including intelligent automation, cloud services and crowdsourcing. Replete with key examples and cases, it allows students and managers alike to relate academic theory to practice, acting as a roadmap to a rapidly evolving field. For the last decade, the authors have studied the full spectrum of activities involved in global sourcing from both client, supplier and advisory viewpoints. Their research has shown that while more firms engage in global sourcing activities, many of them are still struggling to extract value from sourcing relationships. While past research has produced numerous practical frameworks regarding the management of global sourcing of services, little of this insight has been put into practice. This book addresses such shortcomings by exploring the impact of theory on practice. It is important reading for any academic, student or practitioner concerned with global sourcing either from the client or supplier perspective.

The Handbook of Global Outsourcing and Offshoring 3rd edition

The Handbook of Global Outsourcing and Offshoring 3rd edition
Author: Ilan Oshri
Publisher: Springer
Total Pages: 362
Release: 2015-01-23
Genre: Business & Economics
ISBN: 1137437448

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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

The Practice of Outsourcing

The Practice of Outsourcing
Author: Mary C. Lacity
Publisher: Springer
Total Pages: 508
Release: 2009-06-25
Genre: Business & Economics
ISBN: 0230240844

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A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

Offshoring Opportunities

Offshoring Opportunities
Author: John Berry
Publisher: John Wiley & Sons
Total Pages: 272
Release: 2005-11-08
Genre: Business & Economics
ISBN: 0471773646

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offshoring opportunities is on target for today's marketplace "This book provides a much needed framework for offshoring that supports making sound business decisions in this area, and it can help guide the management of the resulting offshore relationship in an efficient and effective manner. John brings clarity and structure to this broad and complex subject." -Jim Maloney Chief Security Executive Corillian Corporation "An extremely well-written and researched book. Starts with a good background on the political and cultural implications of offshoring and proceeds to provide an invaluable guide to take the reader through the sourcing decision and how to make it." -Charly Paelinck Vice President of Application Development Harrah's Casino "We evaluate many different offshoring and site selection decisions each year for our clients, and I encourage every executive faced with these quandaries to consider the strategies discussed in this book. Offshoring Opportunities can be used as a practical review before investing millions, and it may just help you avoid several unintended consequences." -Jay Doherty Principal Mercer Human Resource Consulting