Measuring the Business Impacts of Community Involvement

Measuring the Business Impacts of Community Involvement
Author: Vesela Veleva
Publisher:
Total Pages: 0
Release: 2013
Genre:
ISBN:

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The study presents findings from piloting a new framework for measuring the business impacts of corporate community involvement at UL. It focuses on evaluating the human resource (HR) outcomes of employee volunteering in three signature programs. Five business impacts were measured - job satisfaction, morale, organizational pride, belief in UL mission, and engagement. Using an employee survey, the research team compared signature program volunteers with others and found a positive correlation between volunteering and impacts on morale, organizational pride, belief in UL mission, and engagement. Employee awareness (without participation) of UL signature programs was also associated with increased morale and organizational pride. While the study did not prove causation, it confirmed previous research on the link between employee volunteering and positive HR outcomes. The authors provide recommendations for further research and how companies can use the impact measurement framework to evaluate the bottom-line benefits of their community involvement programs.

Measuring and Improving Social Impacts

Measuring and Improving Social Impacts
Author: Marc J. Epstein
Publisher: Routledge
Total Pages: 288
Release: 2017-09-08
Genre: Business & Economics
ISBN: 1351276220

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Identifying, measuring and improving social impact is a significant challenge for corporate and private foundations, charities, NGOs and corporations. How best to balance possible social and environmental benefits (and costs) against one another? How does one bring clarity to multiple possibilities and opportunities? Based on years of work and new field studies from around the globe, the authors have written a book for managers that is grounded in the best academic and managerial research.It is a practical guide that describes the steps needed for identifying, measuring and improving social impact. This approach is useful in maximizing the impact of different types of investments, including grants and donations, impact investments, and commercial investments.With numerous examples of actual organizational approaches, research into more than fifty organizations, and extensive practical guidance and best practices, Measuring and Improving Social Impacts fills a critical gap.

Community Engagement and Investment

Community Engagement and Investment
Author: Alan S. Gutterman
Publisher: Business Expert Press
Total Pages: 283
Release: 2021-01-20
Genre: Business & Economics
ISBN: 1953349919

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This book is a comprehensive guide to community engagement and investment, beginning with a survey of community-related voluntary standards and then turning to strategy and management, community engagement, community investment and reporting and communications on community-related activities. Sustainability is about the long-term wellbeing of society, an issue that encompasses a wide range of aspirational targets including ending poverty and hunger; ensuring healthy lives and promoting wellbeing for all; ensuring inclusive and equitable quality education and promoting lifelong learning opportunities for all; and promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. Clearly the challenges associated with pursuing the goals are daunting and for most businesses it may be difficult for them to see how they can play a meaningful role in address them. While it is common for “society” to be identified as an organizational stakeholder, the reality is that one company cannot, acting on its own, achieve all the goals associated with societal wellbeing. However, every company, regardless of its size, can make a difference in some small, yet meaningful way, in the communities in which they operate, and more and more attention is being focused on the impact that companies have within their communities. Focusing on the community level allows an organization to set meaningful targets and implement programs that fit the scale of its operations and which can provide the most immediate value to the organization and its stakeholders. Societal wellbeing projects and initiatives must ensure that the organization does not compromise, and instead improves, the wellbeing of local communities through its value chain and in society-at-large. This book is a comprehensive guide to community engagement and investment, beginning with a survey of community-related voluntary standards and then turning to strategy and management, community engagement, community investment and reporting and communications on community-related activities.

Business, Environment, and Society

Business, Environment, and Society
Author: Vesela Veleva
Publisher: Routledge
Total Pages: 327
Release: 2016-12-05
Genre: Psychology
ISBN: 1351868608

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This book blends theory and practice to support courses in corporate social responsibility (CSR), business and society, and environmental management and sustainability. Based on her extensive work with companies, the author offers engaging readings and teaching cases that address key challenges for business today - measurement, supply chain management, public policy, and stakeholder pressures. Part I focuses on the macro-level and provides an overview of concepts such as the green economy, eco-industrial parks, corporate social responsibility (corporate citizenship), nanotechnology, and sustainable consumption. Part II provides specific frameworks and tools for sustainability management and measurement at the company level. Part III includes detailed teaching cases of several well-known firms. The main theme is that business is a key player in achieving a more sustainable development, yet its practices are often narrow in focus or shortsighted. The text provokes discussions around issues such as: Is business sustainability possible in a market economy focused on increasing consumption? Should a product or service be called "green" when it puts at risk the health and safety of workers? What can U.S. policymakers learn from their European counterparts when it comes to protecting human health and the environment? How can we ensure that the benefits of nanotechnology exceed its risks? How can sustainability indicators be used as a tool to advance sustainability by companies and policymakers? The book provides a flexible, up-to-date supplementary teaching tool for undergraduate and graduate students, executive education courses, and certificate programs. Intended Audience: Primarily undergraduate and graduate students taking courses in environmental management, corporate social responsibility (CSR), sustainability, or business and society; as a supplementary text in professional education and certificate programs in environmental management, corporate citizenship, sustainability, and CSR.

Measuring the Impacts of NGO Partnerships

Measuring the Impacts of NGO Partnerships
Author: Erik G. Hansen
Publisher:
Total Pages: 0
Release: 2018
Genre:
ISBN:

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Purpose: This paper addresses partnerships between corporations and non-governmental organizations (NGOs) dedicated to corporate community involvement (CCI). It focuses on how to measure both business and community benefits derived from CCI. We especially stress the need for developing indicators beyond the input level considering outputs and impacts. Design/Methodology: This paper follows a case study research strategy in a subsidiary of a multinational chemical and pharmaceutical company. Data collection is based on triangulation of data using interviews, action research, and documents. Findings: Based on the case study presented, we find that when CCI is an integral part of corporate strategy, it is also possible to develop advanced performance measurement systems for CCI. Such measurement systems include input, output, and impact level metrics for both community and business benefits. Community benefits are best developed and monitored in collaboration with the NGO partner. Further, we find that the measuring frequency partly transcends conventional reporting periods. Practical implications: Our research should motivate companies which engage in corporate community involvement to go beyond input-level metrics in measuring the success of such initiatives. However, in order to successfully operate a performance monitoring on output and impact levels, partnering with an NGO which has greater capability in socio-economic assessments, is key. Originality/value: This paper shows how NGOs can contribute to performance measurement as part of the strategic performance management system of a corporation and how this allows for metrics beyond common input-level to address output or even impact-level metrics. *Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2012*

Corporate Community Involvement

Corporate Community Involvement
Author: Nick Lakin
Publisher: Routledge
Total Pages: 312
Release: 2017-09-08
Genre: Business & Economics
ISBN: 1351279025

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"We need to do Community Involvement better – we know we're spending millions each year on charitable causes; how can we find out what is really effective and what people will appreciate us for? Who should we partner with? How can we make a real difference in society and help our business?" Companies around the world are trying to answer these questions. Many are asking the same questions even as, collectively, they continue to spend billions on their communities. How do they know which activities are really worthwhile? Building on the authors' own extensive global experience at Nokia and E.ON, as well as the experience of many other experts in the field, this book offers the first-ever "how to" roadmap for managers on the comprehensive implementation of strategic Community Involvement inside their companies. It is designed to be practical, for those who want to act upon what they have read. It will fill a long-neglected niche as a day-to-day reference guide for practitioners. Corporate Community Involvement demonstrates what to do and how to do it. The advice is backed up by inspiring interviews with best-in-class practitioners from businesses such as Microsoft, GlaxoSmithKline, Ericsson, and Deutsche Bank and leading international Corporate Responsibility and Community Involvement experts. The book highlights proven best-practice approaches, effective methods, and concise tools to help managers "get there faster" and "get it right first time." The core of the book is a step-by-step guide to developing and implementing a comprehensive and successful approach to Corporate Community Involvement. It shows how to: conduct a current state analysis and devise a strategy, organize staffing and budgets, integrate Corporate Community Involvement throughout the business and create high-profile programs, partner across sectors, measure and evaluate results, communicate successful activities, and overcome challenges. Corporate Community Involvement has an international perspective: the models and principles advocated are adaptable anywhere in the world. Also, it is designed to have as much relevance to a small or medium-sized enterprise as to a multinational. The book outlines the history and future of Corporate Community Involvement, explaining the business context and why companies need to manage their programs strategically. It also distinguishes between the growing lexicon of terminologies and provides clear definitions of terms such as "philanthropy", "sponsorship", "Corporate Citizenship", "Corporate Responsibility" and "Sustainability", advising when they are appropriate and how each can add value to corporate activities. This will be an indispensible resource for those working at the interface between business and the community. New or developing practitioners will learn from both the successes and failures of those before them. Representatives from other sectors, notably government, international agencies, NGOs, and academia, will come to understand companies' internal requirements for cross-sector collaboration programs in the community better. And students interested in this field will be better equipped to start careers.

Measuring Social Change

Measuring Social Change
Author: Alnoor Ebrahim
Publisher: Stanford University Press
Total Pages: 370
Release: 2019-07-16
Genre: Business & Economics
ISBN: 1503609219

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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.

The Case for Everyday Democracy

The Case for Everyday Democracy
Author: Milenko Matanovič
Publisher:
Total Pages: 70
Release: 2019-07-27
Genre: City planning
ISBN: 9781733065818

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Every day there are thousands of community meetings taking place throughout the country where we, the people, shape decisions for the future. This handbook offers guidance and inspiration for turning those meetings into productive, meaningful and even joyful events that strengthen our everyday democracy.

Community Relations

Community Relations
Author: Logan Robert Gerber
Publisher:
Total Pages: 120
Release: 2012
Genre:
ISBN:

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Professional sports franchises have an extraordinary platform to build lasting relationships with their local communities. However, there is a lack of public relations literature in professional sports. Sport management literature has scratched the surface of this topic, but considering every major professional sports team has a community relations department; there is need for more research in the field. An exploratory study was conducted to examine measurement and evaluation of programming. Specifically the study attempted to analyze how community relations departments are measuring the strength and quality of their relationships with the community. Data were collected using a structured telephone interview with community relations employees from all four major professional sports. A convenience sample of 13 participants representing 14 teams form all four sports completed the interviews. The interviews described the participant's beliefs on a variety of topics including: the definition of community and community relations, the current relationship between the team and their community, dialogue and two-way communication, community participation, organizational hierarchy, league programs, and measurement.

Measuring and Improving Social Impacts

Measuring and Improving Social Impacts
Author: Marc J. Epstein
Publisher: Berrett-Koehler Publishers
Total Pages: 326
Release: 2014-03-17
Genre: Social Science
ISBN: 160994979X

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Philanthropic NGOs, foundations, and corporations face endlessly competing needs when deciding to invest or donate for maximum social impact. This book fills an enormous gap by providing a system to measure, operationalize, and improve any organization's impact investments.