Casino-Ology 2

Casino-Ology 2
Author: Bill Zender
Publisher: Anthony Curtis
Total Pages: 310
Release: 2011-04-15
Genre: Games & Activities
ISBN: 9781935396437

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This complete guide to casino operations covers facilities management, game protection, and table game management.

Managing Casinos

Managing Casinos
Author: Ruben Martinez
Publisher:
Total Pages: 0
Release: 1995
Genre: Casinos
ISBN: 9781569800454

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An introduction to casino management and a primer for understanding table games and odds. Martinez (president and CEO, Ultimate Gaming Corporation) overviews casino operations, management companies, and management theories. He explains pit procedures and protection, and the function of various casino departments: slot, marketing, casino credit, finance, and security. The final chapters include an odds analysis, and an analysis of gaming regulations and politics by state. Lacks an index and bibliography, but includes a glossary of terms, and appendices of gaming statistics and gaming forms. Annotation copyright by Book News, Inc., Portland, OR

Casino-Ology

Casino-Ology
Author: Bill Zender
Publisher: Anthony Curtis
Total Pages: 313
Release: 2008
Genre: Games & Activities
ISBN: 9780929712277

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Is casino management an art? It is for the best casino managers! And Bill Zender knows the art of casino management. In addition to having worked in, managed, and owned casinos for decades, Zender has also been an enforcement agent for the Nevada Gaming Control Board, as well as spent time as an advantage player, exploiting the vulnerabilities of casinos from the civilian side of the tables. Today, he travels the globe consulting for the international casino industry. InCasino-ology, Zender argues against excessive card-counter and shuffle-tracker countermeasures in favor of hand production to increase profits, and concludes that rhythmic dice rollers aren't the threat they're made out to be. He details the dangers of customer-service breaches; ill-conceived non-negotiable-chip programs; and past-posting, marked-card, and false-shuffle scams. He addresses player tracking systems, 6-5 payouts for blackjacks, the subtleties of marketing to Asian customers, nuances of thederivative pit games, even the science of turning around a distressed casino. By challenging long-cherished conventions,Casino-ology provides contrarian and radical, but proven, solutions to common gaming issues, all in the service of refining the art of casino management.

Managing Hospitality Organizations

Managing Hospitality Organizations
Author: Robert C. Ford
Publisher: SAGE Publications
Total Pages: 774
Release: 2023-11-21
Genre: Business & Economics
ISBN: 1071876287

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Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

Managing Casino Slot Operations

Managing Casino Slot Operations
Author: B. Roger Pettersson
Publisher:
Total Pages: 215
Release: 2009
Genre: Casinos
ISBN: 9780866123426

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Casino Operations Management

Casino Operations Management
Author: Jim Kilby
Publisher: Wiley
Total Pages: 416
Release: 2006-06-12
Genre: Business & Economics
ISBN: 0470073640

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Complete guidance to the ins and outs of gaming operations Management personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino Operations Management, Second Edition will help current and future gaming management professionals better serve any casino. Written by experts with over 65 years of combined experience in the field, this Second Edition offers all the critical skills and know-how to equip gaming and casino operators with the knowledge needed for the management office, cage operations, and table game and slot operations. This updated edition features detailed coverage of: Current high-roller marketing tactics and their effect on profitability The effect of popular money management systems on casino profits The initial development process of an Indian casino Studies designed to identify the patronage motives of gamblers, including those of riverboat customers Slot club design: player rating issues, point accumulation schemes, and more Principles of casino floor design: managing table game and slot location Studies designed to measure the profit contribution of popular slot promotions Casino Operations Management, Second Edition uses simplified mathematics and statistics throughout, and provides readers with a thorough understanding of all aspects of the casino industry business. It is a must-have reference for students and casinos that develop managers internally.

Managing Sport Facilities

Managing Sport Facilities
Author: Gil Fried
Publisher: Human Kinetics
Total Pages: 497
Release: 2020-02-06
Genre: Business & Economics
ISBN: 1492589594

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Managing Sport Facilities, Fourth Edition With Web Study Guide, merges the historical and theoretical foundations of the sport facility industry with real-world challenges and insights to create an engaging, modern guide for effective sport facility management. This updated edition provides a comprehensive knowledge base for the wide-ranging duties of sport facility managers and prepares students to enter the field ready to confront the responsibilities they will face on the job. Joining field expert Gil Fried for this fourth edition is Matthew Kastel, a practicing stadium manager with over 25 years of experience. Together, the authors blend extensive research and insights from the professional industry with everyday occurrences at sport facilities. With an increased focus on in-depth, real-world examples of issues facing facility managers today, this edition takes a detailed look at different types of facilities, including stadiums, arenas, fitness centers, parks, and multiuse facilities, and it addresses the various challenges that each presents. Contributions from industry professionals provide an inside look at their facility’s unique issues and concerns, from systems and operations to maintenance and green practices. To emphasize practical applications of the content, a new web study guide includes seven Day in the Life videos that follow the daily routine of a facility executive and offer students an inside look at real-life facility management. Additional tools further enhance learning and are accompanied by activities and assignments that guide students in applying the concepts: Video clips of interviews with industry professionals provide multifaceted career insights and advice. Gil’s Sportsplex, an in-depth sport facility case study, covers strategic planning, construction, financial analysis, and more. Sample blueprints highlight the construction and anatomy of a sport facility. A list of Internet resources for each chapter encourages further learning. Also new to this edition is a chapter on midevent management, which covers strategies for managers to use during events as issues arrive so they are prepared for all phases of a facility event. Throughout the book, examples capture the essence of being a facility manager. Opening chapter scenarios introduce industry executives and show how the material applies to daily activities. Facility Focus sidebars provide facts about facilities and strategies for facility success, while Behind the Scenes sections present unique concerns and strategies to make facility managers more successful professionals. Students will develop practical knowledge, which will prepare them to make decisions in all areas of facility management, including building design and construction, operations, marketing, legal issues, finance, and event management. Managing Sport Facilities, Fourth Edition, teaches the foundational and application skills necessary for facility managers to respond effectively to new challenges. It is an essential resource for guiding students to success in a sport facility management career. Note: The web study guide is included with all new print books and some ebooks. For ebook formats that don’t provide access, the web study guide is available separately.

Casino Management in Integrated Resorts

Casino Management in Integrated Resorts
Author: Desmond Lam
Publisher: Routledge
Total Pages: 175
Release: 2019-06-25
Genre: Business & Economics
ISBN: 1351599348

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Casino Management in Integrated Resorts introduces students to the changing nature of casino businesses within the framework of an integrated resort or hospitality organisation. In the new integrated casino model, casinos play an important role not only in revenue generation but in supporting the other amenities in the resort, including bars, restaurants, hotels and theme parks. This book brings readers up to speed with the challenges of managing a casino within this rapidly expanding gaming–leisure–tourism industry. It covers a range of essential topics, such as the basic psychology of casino gaming, the role and history of casinos within an integrated resort, staffing, floor design, table and slot game management, control and security, marketing and social impact. Written in an accessible style, this book is suitable for readers with no prior knowledge of, or experience in, casino operations. It will be an essential introductory yet comprehensive resource for all those undertaking casino management courses.

Managing to Make a Difference

Managing to Make a Difference
Author: Larry Sternberg
Publisher: John Wiley & Sons
Total Pages: 253
Release: 2017-04-10
Genre: Business & Economics
ISBN: 1119331781

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A practical, real-world training manual for mid-level management Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team—without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own. Talent development is probably not your full-time job—yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine. Motivate, inspire, and lead your team with confidence Manage through challenges and overcome obstacles Develop key talent and maintain high engagement Adopt practical management tools based on substantiated research Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.