How Consumers Use and Propagate Information in Digital World

How Consumers Use and Propagate Information in Digital World
Author: Meichen Dong
Publisher:
Total Pages: 84
Release: 2020
Genre: Consumer behavior
ISBN:

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With the advent of technology and the emergence of social media, information-sharing amongst consumers has increased exponentially. Consumers now can discuss their purchases with different people in different formats, in person or online (Hennig-Thurau et al., 2010; Berger and Iyengar, 2013). Both researchers and marketers have acknowledged word of mouth (WOM) as a significant driver for consumption decisions (Akpinar & Berger, 2017). However, research regarding how consumer will use or share information in the digital world is still unclear.This dissertation research is trying to investigate the drivers of how consumers use, or share,information in digital environment - and how this is different from such behavior in offline environments. My first essay focuses on examining how consumers utilize information received from others in the digital world. Specifically, I investigate why, under certain conditions,consumers are more likely to utilize information received from socially distant others more than that received from close others.While the first essay examined how consumers use information from others, the next two essays investigate the key drivers of information generation by consumers. My second essay examines how purchase-type differentially moderates information generation by consumers on offline vs online platforms. My third essay centers on the effect of social exclusion, an impactful all-pervasive online phenomenon, on consumer's information sharing behavior.

Digital and Social Media Marketing

Digital and Social Media Marketing
Author: Nripendra P. Rana
Publisher: Springer Nature
Total Pages: 337
Release: 2019-11-11
Genre: Business & Economics
ISBN: 3030243745

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This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

A Multidisciplinary Framework of Information Propagation Online

A Multidisciplinary Framework of Information Propagation Online
Author: Susannah B. F. Paletz
Publisher: Springer
Total Pages: 106
Release: 2019-04-26
Genre: Social Science
ISBN: 3030164136

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This book presents a broad, multidisciplinary review of the factors that have been shown to or might influence sharing information on social media, regardless of its veracity. Drawing on literature from psychology, sociology, political science, communication, and information studies, the book provides a high-level framework of information sharing. The framework progresses through different categories. Information is first acquired or viewed from different sources; then, the target sharer has emotional and cognitive reactions to that information. The next categories involve motivations to share and the actual ability and perceptions of that ability to share. The greater context, such as culture, language, and social networks, also influences information sharing. Finally, the book distinguishes between genuine and non-genuine (inauthentic) actors. This text will appeal to students and especially to technical researchers looking for a social science perspective.

The Routledge Handbook of Digital Consumption

The Routledge Handbook of Digital Consumption
Author: Rosa Llamas
Publisher: Taylor & Francis
Total Pages: 795
Release: 2022-09-26
Genre: Business & Economics
ISBN: 1000644642

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Since the publication of the ground-breaking first edition, there has been an exponential growth in research and literature about the digital world and its enormous potential benefits and threats. Fully revised and updated, this new edition brings together an expertly curated and authoritative overview of the impact and emerging horizons of digital consumption. Divided into sections, it addresses key topics including digital entertainment, self-representation, communication, Big Data, digital spirituality, online surveillance, and algorithmic advertising. It explores developments such as consumer data collection techniques, peer-to-peer payment systems, augmented reality, and AI-enhanced consumer well-being, as well as digital transgression, secrecy, crypto-currencies, NFTs, and cultural concerns such as the spread of conspiracy theories and fake news. From digital influencers, digital nomads, and digital neo-tribalism to robots and cyborgs, it explores existences that blur boundaries between humans and machines, reality and the metaverse, and the emerging "technoculture" – a state of all-encompassing digital being. This unique volume is an essential resource for scholars, practitioners, and policy makers, and will continue to provide a new generation of readers with a deep understanding of the universe of digital consumption.

Emotions in the Digital World

Emotions in the Digital World
Author: Robin L. Nabi
Publisher: Oxford University Press
Total Pages: 505
Release: 2023
Genre: Psychology
ISBN: 0197520537

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"The 21st century has seen rapid and profound technological innovations that have fundamentally changed our media environment. Our now unlimited access to information, entertainment, and social interaction is simply unprecedented. It is undeniable that this new media landscape impacts important aspects of our daily experiences - how we spend our time, who we connect with, what we know about each other and the world around us. But at a deeper level, this newer, digitized media age influences a fundamental aspect of what it means to be human: our emotional experiences. Given the centrality of emotions to both psychological and physical well-being, as well as to shaping human behavior, understanding how our current media environment impacts our emotional experiences - in ways both helpful and harmful - is critical to understanding the role media use plays in emotional development, life experiences, and societal events"--

Consumer Online Privacy

Consumer Online Privacy
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Publisher:
Total Pages: 140
Release: 2011
Genre: Computers
ISBN:

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The Digital Dilemma

The Digital Dilemma
Author: National Research Council
Publisher: National Academies Press
Total Pages: 365
Release: 2000-02-24
Genre: Law
ISBN: 0309064996

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Imagine sending a magazine article to 10 friends-making photocopies, putting them in envelopes, adding postage, and mailing them. Now consider how much easier it is to send that article to those 10 friends as an attachment to e-mail. Or to post the article on your own site on the World Wide Web. The ease of modifying or copying digitized material and the proliferation of computer networking have raised fundamental questions about copyright and patentâ€"intellectual property protections rooted in the U.S. Constitution. Hailed for quick and convenient access to a world of material, the Internet also poses serious economic issues for those who create and market that material. If people can so easily send music on the Internet for free, for example, who will pay for music? This book presents the multiple facets of digitized intellectual property, defining terms, identifying key issues, and exploring alternatives. It follows the complex threads of law, business, incentives to creators, the American tradition of access to information, the international context, and the nature of human behavior. Technology is explored for its ability to transfer content and its potential to protect intellectual property rights. The book proposes research and policy recommendations as well as principles for policymaking.

Driving Digital Strategy

Driving Digital Strategy
Author: Sunil Gupta
Publisher: Harvard Business Press
Total Pages: 327
Release: 2018-07-24
Genre: Computers
ISBN: 1633692698

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Digital transformation is no longer news--it's a necessity. Despite the widespread threat of disruption, many large companies in traditional industries have succeeded at digitizing their businesses in truly transformative ways. The New York Times, formerly a bastion of traditional media, has created a thriving digital product behind a carefully designed paywall. Best Buy has transformed its business in the face of Amazon's threat. John Deere has formed a data-analysis arm to complement its farm-equipment business. And Goldman Sachs and many others are using digital technologies to reimagine their businesses. In Driving Digital Strategy, Harvard Business School professor Sunil Gupta provides an actionable framework for following their lead. For over a decade, Gupta has studied digital transformation at Fortune 500 companies. He knows what works and what doesn't. Merely dabbling in digital or launching a small independent unit, which many companies do, will not bring success. Instead you need to fundamentally change the core of your business and ensure that your digital strategy touches all aspects of your organization: your business model, value chain, customer relationships, and company culture. Gupta covers each aspect in vivid detail while providing navigation tips and best practices along the way. Filled with rich and illuminating case studies of companies at the forefront of digital transformation, Driving Digital Strategy is the comprehensive guide you need to take full advantage of the limitless opportunities the digital age provides.

The Connected Consumer

The Connected Consumer
Author: Dinesh Kumar
Publisher: Business Expert Press
Total Pages: 113
Release: 2015-10-06
Genre: Business & Economics
ISBN: 1631571117

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Traditional marketing faces challenges as never before. The way that people interact with each other and with companies is changing completely in todayÕs era of 24/7 connectivity. This book explores tectonic changes in buyer behavior and how businesses are responding to those changes. It describes how data is used to track and analyze customers in almost everything they do, and how marketing communications are delivered with precision to individual mobile devices. The connected customer is blurring the line between online and offline sales resulting in an entirely new purchase cycle.

ICT for Health, Accessibility and Wellbeing

ICT for Health, Accessibility and Wellbeing
Author: Edwige Pissaloux
Publisher: Springer Nature
Total Pages: 240
Release: 2022-03-05
Genre: Computers
ISBN: 3030942090

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This book constitutes selected papers presented at the First International Conference on ICT for Health, Accessibility and Wellbeing, IHAW 2021, held in Larnaca, Cyprus, in November 2021. The 12 full papers and 7 short papers were thoroughly reviewed and selected from 36 submissions. One invited paper was also included in this volume. The papers are organized in topical sections on ​active aging; assistive devices and systems; brain functions support and mHealth; brain functions support and oncology; ICT and wellbeing.