Abstract: A tabulation is presented of organizations, contacts, addresses, and telephone numbers of private, state, and federal resources to assist the general public in obtaining information and assistance to solve problems, when direct attempts to the local dealer have failed. Federal offices and trade associations are arranged by topic (e.g., aging, environmental, labeling, product safety and quality); federal agencies and regional offices; federal information centers; handicapped services; state offices; better business bureaus; and corporate consumer contacts also are included. (wz).