The Managed Services Playbook

The Managed Services Playbook
Author: Ed Nalbandian
Publisher: iUniverse
Total Pages: 223
Release: 2014-09-12
Genre: Business & Economics
ISBN: 1491733632

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"Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data

Cloud Managed Services a Complete Guide

Cloud Managed Services a Complete Guide
Author: Gerardus Blokdyk
Publisher: 5starcooks
Total Pages: 286
Release: 2018-09-10
Genre:
ISBN: 9780655403203

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Does the Cloud Managed Services performance meet the customer's requirements? How do we accomplish our long range Cloud Managed Services goals? What is our Cloud Managed Services Strategy? Whats the best design framework for Cloud Managed Services organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant? Are we using Cloud Managed Services to communicate information about our Cybersecurity Risk Management programs including the effectiveness of those programs to stakeholders, including boards, investors, auditors, and insurers? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Cloud Managed Services investments work better. This Cloud Managed Services All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Cloud Managed Services Self-Assessment. Featuring 677 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Cloud Managed Services improvements can be made. In using the questions you will be better able to: - diagnose Cloud Managed Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Cloud Managed Services and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Cloud Managed Services Scorecard, you will develop a clear picture of which Cloud Managed Services areas need attention. Your purchase includes access details to the Cloud Managed Services self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Cloud Managed Service A Complete Guide - 2019 Edition

Cloud Managed Service A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Total Pages: 306
Release: 2019-07-04
Genre:
ISBN: 9780655813545

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Are all requirements met? What would have to be true for the option on the table to be the best possible choice? What, related to, cloud managed service processes does your organization outsource? Can the schedule be done in the given time? What is the definition of success? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Cloud Managed Service investments work better. This Cloud Managed Service All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Cloud Managed Service Self-Assessment. Featuring 931 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Cloud Managed Service improvements can be made. In using the questions you will be better able to: - diagnose Cloud Managed Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Cloud Managed Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Cloud Managed Service Scorecard, you will develop a clear picture of which Cloud Managed Service areas need attention. Your purchase includes access details to the Cloud Managed Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Cloud Managed Service Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Cloud Managed Service Providers A Complete Guide - 2019 Edition

Cloud Managed Service Providers A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Total Pages: 314
Release: 2019-07-22
Genre:
ISBN: 9780655830658

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In retrospect, of the projects that you pulled the plug on, what percent do you wish had been allowed to keep going, and what percent do you wish had ended earlier? What would have to be true for the option on the table to be the best possible choice? When you map the key players in your own work and the types/domains of relationships with them, which relationships do you find easy and which challenging, and why? How can you measure the performance? How would you define cloud managed service providers leadership? This exclusive Cloud Managed Service Providers self-assessment will make you the principal Cloud Managed Service Providers domain expert by revealing just what you need to know to be fluent and ready for any Cloud Managed Service Providers challenge. How do I reduce the effort in the Cloud Managed Service Providers work to be done to get problems solved? How can I ensure that plans of action include every Cloud Managed Service Providers task and that every Cloud Managed Service Providers outcome is in place? How will I save time investigating strategic and tactical options and ensuring Cloud Managed Service Providers costs are low? How can I deliver tailored Cloud Managed Service Providers advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Cloud Managed Service Providers essentials are covered, from every angle: the Cloud Managed Service Providers self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Cloud Managed Service Providers outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Cloud Managed Service Providers practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Cloud Managed Service Providers are maximized with professional results. Your purchase includes access details to the Cloud Managed Service Providers self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Cloud Managed Service Providers Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Cloud Security

Cloud Security
Author: Ronald L. Krutz
Publisher: John Wiley & Sons
Total Pages: 1
Release: 2010-08-31
Genre: Computers
ISBN: 0470938943

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Well-known security experts decipher the most challenging aspect of cloud computing-security Cloud computing allows for both large and small organizations to have the opportunity to use Internet-based services so that they can reduce start-up costs, lower capital expenditures, use services on a pay-as-you-use basis, access applications only as needed, and quickly reduce or increase capacities. However, these benefits are accompanied by a myriad of security issues, and this valuable book tackles the most common security challenges that cloud computing faces. The authors offer you years of unparalleled expertise and knowledge as they discuss the extremely challenging topics of data ownership, privacy protections, data mobility, quality of service and service levels, bandwidth costs, data protection, and support. As the most current and complete guide to helping you find your way through a maze of security minefields, this book is mandatory reading if you are involved in any aspect of cloud computing. Coverage Includes: Cloud Computing Fundamentals Cloud Computing Architecture Cloud Computing Software Security Fundamentals Cloud Computing Risks Issues Cloud Computing Security Challenges Cloud Computing Security Architecture Cloud Computing Life Cycle Issues Useful Next Steps and Approaches

Cloud Computing

Cloud Computing
Author: Thomas Erl
Publisher: Pearson Education
Total Pages: 533
Release: 2013
Genre: Business & Economics
ISBN: 0133387526

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This book describes cloud computing as a service that is "highly scalable" and operates in "a resilient environment". The authors emphasize architectural layers and models - but also business and security factors.

Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days

Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days
Author: Karl W. Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
Total Pages: 276
Release: 2018
Genre: Business & Economics
ISBN: 9781942115472

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The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more. Whether you're a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you! The book includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more! Downloadable content includes forms, checklists, and spreadsheets you can customize for your business. The #1 selling book on managed services! Now with ten new chapters, this is the ultimate guide to building a successful managed service business.

Cloud Services in a Month: Build a Successful Cloud Service Business in 30 Days

Cloud Services in a Month: Build a Successful Cloud Service Business in 30 Days
Author: Karl W. Palachuk
Publisher: Great Little Book Publishing Company, Incorporated
Total Pages: 398
Release: 2019-05-20
Genre: Business & Economics
ISBN: 9781942115540

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Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitable cloud service business for the SMB (small and medium business) market. Filled with practical advice based on the author's experience over more than a decade, this guide is the playbook you will use for success in the Cloud. Karl Palachuk is one of the most well-known and respected authors and pioneers in the Managed Services industry and has sold and delivered millions of dollars of Cloud services to his clients. In this book he shares exactly how he did it. Palachuk spells out all the details you need to build a Cloud Five-Pack(TM) - The custom bundled offering of services you will market, sell, and deliver to your prospects and customers. Chock full of additional assets such as spreadsheets, checklists, processes, and more, Cloud Services in a Month includes everything you need to hit the ground running - even if you're not a Cloud expert. Whether you have a time-and materials, professional services, or managed services practice, Cloud Services in a Month reveals how to incorporate Cloud services into your existing solution stack and up-sell and cross-sell the Cloud with your existing services in 30 days. Palachuk's other books includes Managed Services in a Month, The Managed Services Operations Manual, Service Agreements for SMB Consultants, Project Management in Small Business, and The Network Documentation Workbook.

AWS

AWS
Author: Raoul Alongi
Publisher: MCP
Total Pages: 224
Release:
Genre: Education
ISBN:

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STRUGGLING TO COME TO GRIPS WITH CLOUD TECHNOLOGY? Amazon Web Services offer on-demand cloud services created with customer satisfaction in mind. AWS is one of the best cloud services out there, but starting the tech can be tricky if you don't have the right guide. This book was written exactly for anyone wanting to use cloud systems in their place of work, for the first time. It's one of the only books on the market that holds your hand and guides you step by step to setting up Amazon Web Services for yourself. You won't get this quality of cloud computing information anywhere else! It gets straight to the point allowing you get finished with setting up the ground-breaking technology FASTER. No hype! No fuss! Just pure value! This amazing book will cover: > Fundamentals of cloud computing; > Basic terminologies for the AWS cloud platform; > Cloud computing security (VERY IMPORTANT for businesses!); > Basics of SaaS, PaaS, IaaS cloud computing services; > Cloud computing development models; > Mobile Services with AWS Amplify, Pinpoint and AWS AppSync; > Network and Content Delivery; > Developer tools such as AWS Code Commit and AWS X-Ray; > Management tools such as Cloud Formation and AWS control tower; > Using managed Blockchain for Amazon Quantum Ledger Databases (QLDB); > Security, Identity and compliance; > Business applications such as Alexa, Amazon Chime and Toll (video conferencing); > Cost Management (Often Overlooked!); > Desktop and App streaming; > Which one is better? Artificial intelligence or Machine Learning?; > Game Dev (Fantastic for Indie Developers!); > Internet of things (IOT); > And so much more! Finally, you will be able to effectively utilise the resource that is AWS cloud services, in record time and you'll have fun along the way!